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“Impressive standards”
Review of Artigiano

Artigiano
Ranked #5,814 of 23,707 Restaurants in London
Price range: $26 - $90
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Dining style: Casual Elegant
Transit: Belsize Park and Swiss Cottage tube stations.
Description: Artigiano shows just how glossy Italian high style can be, with its stylish chrome interior, high-concept lighting, rear glass ceiling, and glass front that opens like pairs of welcoming arms when the weather allows. Don't miss the 'Oscar' donated by a satisfied diner. Lunches are relaxed and calm, while dinners are buzzier. The confident, modern Italian menu's most popular dish is the spaghetti with fresh crab and rocket with a spicy crab sauce. Old favourites have got a delicious new twist, like carpaccio with homemade pesto dressing or calf's liver with wild mushrooms and fava beans. High style, great food. Please be aware, bookings for Saturday nights must be booked at least 2 weeks in advance.
Reviewed July 8, 2012

First class presentation and ingredients skillfully prepared are what this restaurant is best at

Thank elsie24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 - 118 of 138 reviews

Reviewed July 3, 2012

The Belsize Village setting is charming, the decor is crisp and clean, the service is professional. The disappointment, sadly, is the food. There's nothing actually wrong with it (mostly - but see below). It is just not up to the standard one would hope for in this atmosphere and at this price. The main course was ok-ish (unfortunate that the sauce formed a skin as it cooled). The dessert - apple sauce, sorbet and white chocolate - was actively unpleasant and I left it almost untouched. Would have been nice if one of the staff had asked why...

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Thank CharlesLondonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2012

Been 4 times, first and second time fantastic and we only had set meals each time. Reasonably priced altho glass of wine not cheap. Then we took friends for an anniversary treat. It was utterly disappointing. We gave it a last chance this week, 3 of us. The prix fixe was drab with no choice so we had to go for a la carte. Should have been warned by the bread starters, no olives, olive bread had a hair in it, ugh, and the tarama topped bread was tasteless and had dried out inedible veg in it. Our salads had little or no dressing and were so stale I was picking out the bad bits. My pal just left hers.The tomatoes were soggy and had to be spat out. The main dish was very nice but standard and exactly like you would expect it anywhere. We sent the salads back. Not a word. No apology, nothing. We felt like we were making it up. At least we didn't get charged but you dont want to feel unwanted on your anniversary celebratory dinner. We had desert and coffee elsewhere. We shant risk it again. Its gone right down.

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1  Thank al h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2012

We had a great time at Artigiano the other day. I would recommend it. The service was very good: friendly and attentive but not overbearing. The food was divine. We were especially impressed with the sage butter ravioli and the chocolate fondant cake, but everything we had was excellent.

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Thank Sean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

We had eaten well at Artigiano before (a couple of years ago) and so saw it as a good bet for an important Mother’s Day meal but some of the food, and all of the service left us very disappointed.
The first indication that all was not well came when we tried to order, the restaurant was running a fixed-price menu with 6 choices for each course but a vegetarian member of our party did not fancy the single vegetarian main course option (a rich risotto). All that she did was ask to substitute in one of the starter dishes (still at starter size) as a main course (thus, in fact, making the restaurant more profit) but we were told that this could not be done using the old chestnut excuse of upsetting the chef. We were not asking to vary the contents of the dish, simply to have an item served probably 20 minutes later than it would normally be (in a restaurant that was not full) but this was (allegedly) too much for the kitchen! I have been trying to remember the last time that a restaurant refused to do something like this for us but I find that I simply cannot think of any other occasion – even in the most basic of restaurants.
We persevered with our meal, some dishes were actually quite nice, others not very good and most of them not very large, service was also very slow – with a 50 minute wait between starters and mains. Our vegetarian’s no-choice main course proved to be as unpalatable as she had expected and was mostly left on the plate but when it was collected we were, again, offered an explanation but not an apology.
This inconsiderate attitude to the customer continued at dessert when another of our party found a significant-sized piece of eggshell in her dessert, the dish was removed but no apology was offered.
At the end of our meal the apparent manageress who took our payment asked whether everything had been all right with our meal (don’t they talk to each other?) When we detailed the problems she still offered no apology, only a potential discount on a future booking (which we do not intend to make). Artigiano applies a ‘discretionary’ 12.5% service charge but when, in view of our experience and the lack of remorse shown, we significantly reduced the tip we were accompanied to collect our coats by the same ‘manageress’ making derogatory comments about us in Italian to her colleagues (which, unfortunately for her, we did understand). Needless to say we will not return to Artigiano and I would not recommend that Tripadvisor readers visit this restaurant.

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1  Thank LouisfromLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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