Food is ok, nothing worth the name, but Mr Chow's charm is long gone. Service was awful. We made our reservation weeks prior and were seated upstairs where it's noisy and the service was poor. Few waiters and not the service we had some years ago or expected for the price. Also, desserts are better in any coffee shop in London. Not worth to visit when in London.

Went back to Mr Chow after many years.
The experience was not as good as it had been.

Food is ok ( but not particularly inventive or interesting).
Service was very poor: not attentive, not professional in the presentation and delivery of the food, overly friendly with some guests (on the border of inappropriateness).

The location is cozy but this means often the waiters bump on the patrons. The first floor should be avoided due to a very steep staircase and the floor that vibrates as the waiters move around.

Total bill is high for the overall quality of the experience (even considering that London is a very expensive city)

The food was absolutely out of this world. We didn't even look at the menu. We had a party of 10 the waiter just sorted us out. We were all stuffed before our final Duck course.
Service was so so. Lots of servers all about but our drink did stand empty.
Tip. If you have trouble negotiating a large spiral staircase best to sit downstairs.
Would recommend and will be back!

I think this place was too hyped up so my expectations were too high. Food was very good. Layout is strange. Long and narrow with an upstairs and downstairs. They fill the downstairs first so our table up top felt too quiet and sparse until other guests started to arrive.

Service and food were quite good, but a little too fancy for my taste when eating asian cuisine.

Not great, not terrible, but not what I thought I was going experience. Expensive.

Not sure if this was just a tourist trap or a restaurant for people who have never eaten Chinese food... but dear Lord, I've never eaten worse, and the pretentious air made it all the more galling. Service was lovely (which is the only reason I upped it a star), but seriously, not a single dish was better than any run-of-the-mill take-out Chinese. Making it even worse was the cliquish atmosphere. The manager was very keen to lavishly greet people he knew; he spent our entire dinner loudly chatting up the table next to us, including "funny" stories about "Americans" who'd come to dine there. If that wasn't uncomfortable enough for us, his audience, a loud brash American herself, then accosted us to tell us she knew we were new because we "used the menu" and introduced herself to us. And apologized for our being from Boston. And told us how relieved we must be to be somewhere better. Alrighty then. Totally worth $125 per person. Is it too late to go back down to one star....? Yikes. And I'm too tired now to explain their complicated minimum expenditure plan. Just... don't go. So lame. In every way.