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“Very disappointed.”
Review of The Greenhouse

The Greenhouse
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Ranked #320 of 22,808 Restaurants in London
Certificate of Excellence
Price range: $52 - $163
Cuisines: French
More restaurant details
Restaurant details
Good for: Special occasions, Romantic, Business meetings
Dining options: Dinner, Lunch, Late Night, Reservations
Neighborhood: Mayfair
Description: Escape to an elegant, peaceful setting at the heart of Mayfair, where The Greenhouse serves a Michelin star accredited combination of modern French and European cuisine, accompanied by an extensive wine list of over 3,400 labels. Internationally renowned, The Greenhouse is one of only four restaurants in the world to win the Wine Spectator Grand Award since 2005, the highest award given for an exceptional wine list. Crafted by Head Chef Arnaud Bignon, the seasonal menus change regularly to showcase the finest and freshest ingredients of the season, highlighting a well-balanced approach to flavour and presentation. Diners can also sample the highest quality artisan cheeses, sourced from small farm producers, primarily located in France. For further luxury, The Greenhouse offers a private dining area for up to 10 guests, featuring a view of the restaurant and curtains to draw for a more intimate experience.
Leeds
Level 5 Contributor
60 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
“Very disappointed.”
Reviewed August 29, 2013

We were very surprised to be able to book a table for two on the Bank Holiday at this Michelin starred restaurant as a lot of the reviews on Trip Advisor were very good so we just thought we were very lucky.
When arriving it was raining, the walk way into the restaurant as described on their website as “A unique dining experience begins as you walk down a tree-lined pathway to reach The Greenhouse” this we didn’t find to be the case as the walkway is decking and as it was wet was extremely slippy and we had to walk with much care to make sure we got to the door without falling so didn’t get the chance to look at the tree lined pathway as I was too busy watching my feet.

We were actually 15 minutes early but we were not given the choice of having a drink in the bar area first as we were shown straight to our table.
Looking around the restaurant there were many tables that were free which we thought surprising.

The evening started out well as the Sommelier (Marc) was really nice, we had already chosen our champagne from the wine list and this was really wonderful, if you fancy something different and truly wonder try the Vouette et Sorbee rose you will not be disappointed.

The amuse bouche was melon foam with Parma ham something or other, ok but nothing amazing as I am not sure why chefs use foam so much as it is not that nice to eat.

We were handed the menus which looked ok but there was only one starter on there that I would eat, a few more on the mains side but nothing that really jumped out at me. At the bottom of the mains menu it did state that there were vegetarian options so I asked for the vegetarian menu only to be told there were the two option on the starters list.
Starters we both chose Cornish Crab, Mint jelly/Cauliflower/ Granny Smith Apple / Curry, this was crab at the bottom of the bowl covered with a mint jelly then a granny smith apple light mouse on top, it was ok but I did not taste any cauliflower nor any curry, the mint was quite overpowering for the crab and it lacked seasoning, not salt but pepper of something to bring it to life which is probably what the curry would have done if I could have tasted any, the main issue was it was all really one texture sloppy, it needed something crunchy to go with it. Not bad but it seemed some things were missing from this dish.

My husband also wanted to try another starter the Veal sweetbread, Artichoke / Caperberry / Coffee / Parmesan.
This he said was ok but the artichoke sauce was pretty tasteless.

The mains I opted for Yellow Chicken, Conchiglie Pasta / Pea / Praline / Lemon, to be honest when this came out I thought it was a joke as I had one breast of chicken and another random bit of chicken next to it, then around six pieces of shell pasta turned upside down with pea puree inside then about 10 very small mushrooms also turned upside down dotted around on one side of the plate with some blobs of something I have no idea what, the sauce was then poured over the chicken, this was very salty and not very nice. The pasta was not al dente but well under cooked, pasta that gets stuck in your teeth is not very nice. I did not taste any lemon nor any praline and I have no idea where the mushrooms came from.

My husband had the Monkfish Nori / Cockles / Razor clams / Dashi / Gnocchi, this was the worst dish of them all, when it came out looked very nice but looks are very deceiving, the monk fish was raw, the gnocchi slimy and undercooked, no trace of razor clams nor cockles but samphire was added which my husband hates and was not on the description. He called the waiter over and stated he could not eat the fish as it was raw, the waiter took it back to the kitchen and we presume it was the manager came over and stated this was how the chef cooked Monkfish as it was cooked at 51 degrees in a water bath to keep the fish pink. My husband stated the fish was not pink it was raw as you couldn’t part the fish in the middle at all and it was translucent. He stated the chef would cook for longer and my husband waited 15 minutes until another one was cooked. In the meantime I was asked if I would like to carry on enjoying my main or would I like another, I did state I was fine for 2 reasons really 1) I was not enjoying it in the first place but was just very hungry 2) I could not bear the thought of having to eat another one.
When the 2nd plate of monkfish came out yet again it was raw in the middle, my husband yet again asked for it to be sent back but this time the manager basically told my husband “no one else has complained” “this is how we cook it” my husband stated that may be they should put that on the menu of how you cook it as we eat at a lot of fine dining places and have never been given raw Monkfish before. The manager asked if he wanted something else but my husband refused and we then went onto desserts and cheese.
The cheese trolley looked great but the reason we declined the cheese as they only accompaniments with it was honey, pear and ginger chutney (which I am allergic to ginger) and cherry jam, never been given any sort of jam with artisan cheeses before so no thanks. We declined desserts also as they did not sound at all inspiring.

When leaving I was given a box with their complement stating "something for breakfast"? I thought odd so when I opened it there were two biscuits and some caramel sauce in a toothpaste tube, none of it looked appetizing so these were put in the bin.

In all would we go back – No, great sommelier but other than that there are far better restaurants in London than this one, restaurants that do not have a star and the food is far better and a lot cheaper.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank NooLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Blackburn, United Kingdom
Level 6 Contributor
155 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“If you want fine dining and only eat in one restaurant in London pick The Greenhouse”
Reviewed August 18, 2013

This was the best restaurant of the week for both service and food quality. We have dined in six different restaurants in London and this was by far the best, albeit the most expensive. The wine list has won them an award which only four restaurants inn the world have achieved. The restaurant manager Agnieszka Loch was friendly and very informative about the history of the restaurant and our waiter Gregory was excellent. We were made to feel very welcome and were in no way initimidated. The food was excellent and we were presented with individually signed menus when we left which was a really special touch. So onto the food, my wife had soft shelled crab followed by yellow chicken, cheese and pineapple for dessert and I had tandoori scallop followed by welsh lamb and wild strawberry. There were an amuse bouche and a post dessert extras which were very good - this should be a 2 Michelin star restaurant from the experinces we have had in the past. When we left we were presented with biscuits and a caramel sauce in a box to take away for breakfast - all in all excellent. if I had one small critisism it would be that the bread was not hot - a minor issue as the shallot bread was delicious anyway.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Timothy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“£25 for a 3 - Course Lunch + Coffee”
Reviewed August 13, 2013

The restaurant is very tastefully decorated in a not-over-the-top manner. We were greeted at the door by the maitre de and taken to our table. We were then served with an amuse bouche which was delightful. The menu arrived and looked quite spartan - in fact my wife wanted to leave - but having refused to budge we ordered and settled in. Everything from the bread, the started the main and dessert were fabulous and the service was charming in every way. I always feel a little guilty dining at these establishments for not a lot but we were treated as though we were dining a la carte and nothing was too much bother. The toilets were spotless as you would imagine. We will definitely return again when i intend to dine from the full menu. Total bill was £65 with a bottle of sparkling water and service. Worth a visit.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Hary8216534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 6 Contributor
104 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
“French excellence”
Reviewed August 12, 2013

We are regular customers and it just gets better and better!

The setting is a lovely oasis in Mayfair with a Zen garden entrance. The style is totally French with no music to detract from the serious business of dining. The staff are professional and the service impeccable with not a hint of pretentiousness. The table settings are elegant and there is plenty of space between them.

The sommelier is extremely helpful with wine pairings and happy to chat about the wines on offer.

The food is outstanding, interspersed with amuse bouche offerings and palate cleansers. Whatever you choose from the menu will be superb.

Expensive but worth every penny.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank hesiod58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
121 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Pure Theater.”
Reviewed August 8, 2013

Had dinner with five Friends last night and the food, ambiance and service were first class. I have been visiting The Greenhouse since Gary Rhodes broke onto the big stage as chef back in the 90's. Since then they have had quite a few chefs and a new owner but the high level of quality have remained. The latest chef Arnaud Bignon is a master of his art creating dishes that are uncomplicated but classic. My veal sweetbreads were perfection and the rest of the party waxed lyrical about the tomato starter (not like any other tomato I have seen), and the foie gras. Mains were beef, Lobster and john Dory. all were spectacular and the beef cooked to perfection rare and delicious.

We passed on puddings as the amuse bouche and selection of sweet meats were sufficient. The wine list is huge and ranges from £40 to £26,000 we found, with the somelliers guidance, a delicious Clos de fees at £50 and a Tenuta Degli Dei Cavalli at £120.

The Greenhouse is expensive but value for money as the service is second to non and the atmosphere excellent. We were in the restaurant for four hours and it felt like two. One of the best in London.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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