We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor quality service, badly organised staff!”
Review of Giraffe - CLOSED

Giraffe
Dining options: Late Night, Breakfast, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Reviewed December 29, 2012

When we arrived at the restaurant we were told a table would be ready in 15mins. Patiently we sat and browsed the menu. We had been given a buzzer to indicate when a table would be available. After 20mins we noticed that 3 other couples had been seated before us. We hung on for a further 5 minutes. Eventually I asked the waitress when the table would be ready and she glanced away, without explanation or apology. We left hungry as we didn't even make it to the table.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Mrslfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (295)
There are newer reviews for Giraffe
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

179 - 183 of 295 reviews

Reviewed December 23, 2012

We enjoyed our meal here it was decent enought and good size portion. It was anything amazing which is why it is just average rating. The service was ok, but being new to enLand didn't realise the 12.5% service charge they added t reciept was optional, if we wanted to tip for the service we would have done so on our own account. Not one other restaurant we have been to has done this so I think it's a little cheeky. They had good specials but in general I thought it was little over priced for just an ok meal

Thank Lucy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012 via mobile

2nd visit for lunch. Good mix of food choices for starter, main and dessert. Kids menu also very good.

Food in general was again very good. Good staple burgers and salads etc. Only let down with an awful key lime pie served with a sticky lime jam (that was terrible).

In summary - good restaurant for lunch, good food, good service - just a little overpriced.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Foody4Ldn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2012

We ate at several Giraffe locations and the quality of the food and price are very good. This is why we went there several times.

Thank Jhm_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

Twenty of us had our team Christmas lunch here from the set menu.
£17 each, really good choice and generous portions. Nicely presented food was served promptly, was good quality and hot.
One of the better choices for a Christmas set menu.

    • Value
    • Atmosphere
    • Service
    • Food
Thank VickyLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Giraffe also viewed

 
London, England
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing