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“Very disappointing”

Getti Jermyn Street
Ranked #1,265 of 22,367 Restaurants in London
Certificate of Excellence
Price range: $13 - $32
Cuisines: Italian, Pizza, European
More restaurant details
Restaurant details
Good for: Families with children, Business meetings, Special occasions, Large groups
Dining options: Late Night, Lunch, Dinner, Brunch, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: St. James's
Description: Getti Jermyn Street in the heart of London’s thriving theatre district offers pre and post theatre menus as well as relaxed a la carte dining in comfortable surroundings. Set over two floors, we can offer group dining day and night as well as the perfect setting for business lunches, romantic treats
London, United Kingdom
1 review
“Very disappointing”
Reviewed March 24, 2014

I was looking for a restaurant in close proximity to the nearby Club I was having a drinks reception for my Birthday and chose Getti as I had heard some very good things about the restaurant. After a wonderful reception at the nearby Club I was sorely disappointed with the quality of the restaurant. The service was decent with very friendly staff but the food, I have to say, was awful. One of our party ordered a pizza which, you would think, would be rather simple. However it was completely black on the underside. Along with a seafood risotto another guest ordered which came with shelled prawns and floating in a bowl full of oil, which I have never witnessed with a risotto dish before! Yet another person in our party was disappointed as they ordered a steak, medium, and it came served as a bloodied lump of meat with no accompaniments apart from a couple of sliced vegetables yet cost over £20!

The experience was very embarrassing for me. It was my birthday celebration and I had had such a wonderful reception prior to the meal and then having to inflict this restaurant of my choice upon my guests was such a let down and made me feel quite guilty.

A restaurant can look the part but it is the food that ultimately counts.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gerardine_Hogarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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376 reviews from our community

Visitor rating
    136
    144
    62
    22
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Warwickshire
Level Contributor
29 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Horrible ”
Reviewed March 23, 2014 via mobile

Ate here last wed pre theatre had options off the set menu . The main was mushroom crepes . This consisted of pancakes in a sticky mushroom coloured gloop. No actual mushroom in sight . It had been microwaved and was served inedibly hot in a shallow dish. Disgusting . Service was vague the waiter appeared unacquainted with the menu . Not to be repeated

Helpful?
Thank JeJackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chichester, United Kingdom
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Not great”
Reviewed March 21, 2014

Had the bresaola for starters, which was off. I left it but the plate was taken without asking me if it was ok.
Ordered water, was given a litre bottle, which I hadn't asked for. Tip was automatically added, which I hate.
Pasta was fine.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank GMasterGeneral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
3 restaurant reviews
“jannick,montreal pq”
Reviewed March 9, 2014

fresh and tasty italian food.Nice ambiance and very pleasant waiters.we wait with a friend and our teenager kids.so we all tasted ,thhe pizza,the pasta some side dishes.I would say that the desserts were maybe not as good as the other courses but by then ,we had had enough food!!!

Visited March 2014
Helpful?
Thank jannick451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skipton, United Kingdom
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Mean”
Reviewed February 18, 2014

Called in, no booking, for a pre-theatre meal on Valentine's night. All the booked people got a free Valentine's drink, we didn't as we hadn't booked. This felt mean and, if they are mean here, I find places are generally mean.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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