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“Great stay” 4 of 5 bubbles
Review of Antoinette Hotel Wimbledon

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Antoinette Hotel Wimbledon
Ranked #456 of 1,086 Hotels in London
Certificate of Excellence
Newton Abbot
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay”
4 of 5 bubbles Reviewed July 17, 2013

Stayed here while on a training course and was accompanied by my wife. Nice large room, comfy bed, clean, and nice bathroom (shower over bath with great water pressure). Small balcony with chairs etc, not much of a view but what can you expect in London. Easy to find and free parking and Wi-Fi.

Breakfast was good even if waiter was a little disorganised at times, but good selection of hot food, cereal and fruit etc.

Staff we're helpful and they allowed me to park up before checking in as I needed to go to the afternoon session of the course.

Would definitely be happy to stay here again if required.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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485 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Taunton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed July 11, 2013

Good points: great for access to Wimbledon tennis: a £7 cab ride, and hotel has parking. Down sides: asked for a quiet room not at front on check-in but told full and not possible for a double room as they're all at the front. The room: small but just about adequate for one night with most of time spent out BUT no bedside lamp or power socket on one side of bed which was v close to window; curtains not suitable for room as they allowed bright floodlight from the front of hotel into room all night and couldn't be secured to prevent this (I spent half the night trying!) and they had a stain; the noise was unbelievable all night long and a little investment in triple glazing on front bedroom windows would work wonders; room appeared to have been divided from a larger room and walls were thin board - could practically hear next door breathing. A dreadful night of almost no sleep. Raised with check-out: they decucted cup of tea and glass of wine from bill of over £200 for one night and advised that one of their directors would be in touch with me given their concern. Stil waiting to hear so clearly concern not that great.

Room Tip: Make sure you ask for a reasonable sized room, quiet, not at the front. I was told it's possibl...
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  • Stayed July 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank christie901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison W, Guest Relations Manager at Antoinette Hotel Wimbledon, responded to this review, July 12, 2013
Dear Christie 901,

Thank you for taking the time to post a review as all feedback is greatly appreciated.

I am pleased that you found our location close to the Wimbledon Tennis Championships convenient, and that you appreciated the complimentary car parking.

Due to the hotel being fully booked, I am sorry that a room move could not be offered. I would like to assure you that all windows at the hotel are fitted with triple glazing, and those at the front as well as having curtains with blackout lining, have an additional blind.

Our rates during the period of the Championships are very competitive, and you will always receive a better rate if you book direct with the hotel rather than through a third party site.

I hope very much that we will have the opportunity of welcoming you back, and as such please do not hesitate to contact me personally so that I can look after your reservation,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 2, 2013 via mobile

We had an awful stay at the hotel. No manager available to resolve any issues. Lovely staff who tried to help.
The problems are- paid for a larger bed and got a smaller one. A wedding was on when we arrived and so no facilities available to use unless I wanted a dance. The electric sockets did not work in the bedroom so could not plug in my laptop. Internet was not working anyway. Dirty carpet. Bathroom did not have a bath.
I will share a photo of the bed, it measures four shoes wide!! This is the bed we paid extra to have a larger bed. The staff did apologise and the receptionist offered breakfast.

Stayed June 2013, traveled as a couple
Helpful?
4 Thank Andy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alison W, Guest Relations Manager at Antoinette Hotel Wimbledon, responded to this review, July 17, 2013
Dear Andy G,

Thank you for taking the time to leave a review, as all feedback whether positive or negative helps us strive to achieve the best service levels possible.

I am sorry that on this occasion the Duty Manager was not immediately available, as they were engaged in a scheduled appointment, but am glad that you found other members of the team helpful.

I can confirm that although an event was taking place in the hotel, our award winning Lambourne Bar & Grill, was open for refreshements and dining.

Please be assured that had you requested a bath at time of booking, this would have been arranged, and that the double room booked had a double bed.

I thank you for bringing the issue of the electric sockets to our attention, which I understand a member of the team resolved, as it appears that the key card used to activate the power had not been placed fully in the socket inside the room.

It is not our intention for any guest to leave the hotel feeling dissatisfied with any aspect of their stay, and as such I would very much welcome the opportunity of welcoming you back on a future occasion.

Please do not hesitate to contact me so that I can personally look after your reservation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
76 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed June 15, 2013

stayed a couple of nights here with my family.
room was good, clean and big enough for the 4 of us (2 kids aged 1 and 3). bathroom as very nice and spacious.
strange highlight for me was the bathtub that filled in less that 2 mins - amazing water pressure. odd comment i know, but that impressed me.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank prof_hutchinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed June 15, 2013

Arranging, booking in, the room and service was simplicity in itself. The room was spacious, very clean and offered all the little extra needed i.e coffee, tea etc, shampoo, clean towels, hair dryer. Would recommend to everybody

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DennisHaycox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed June 15, 2013

We had a meeting in Wimbledon and were looking for a Hotel to stay in.After doing some investigation I came across the Antoinette.
The Antoinette is in a fantastic location,within easy reach of the tube,and even has its own ample parking.Checking in was swift and painless.The room was big,TV was good,tea and coffee making facilities were good,bed lovely.Bathroom was spacious fantastic shower,plenty of hot water at any time of day.Take my advice and spend a little more and go for a balcony,fantastic views,room even bigger,both rooms have a sofa as well,all in all a very good experience.
Plenty of shops and restaurants nearby,staff very friendly and helpful. Looking forward to returning.

Room Tip: rooms at rear best,spend a little more and have a balcony room.
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  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 633paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

Nice stay in double room which was clean and well presented, linen changed daily, shower and
all facilities worked perfectly wilth plenty of hot water, reception staff were nice and helpful and the free carpark was a welcome bonus, full marks for the breakfast which has a large choice of full english and continental style a mention too for the waiter at breakfast who was pleasant and
helpful will be happy to stay here again in the future.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Georgina68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Antoinette Hotel Wimbledon

Property: Antoinette Hotel Wimbledon
Address: The Broadway, London SW19 1SD, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#108 Best Value Hotel in London
#226 Family Hotel in London
#244 Business Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Antoinette Hotel Wimbledon 3*
Number of rooms: 50
Official Description (provided by the hotel):
Wimbledon's largest hotel, is located within walking distance of Wimbledon Station and South Wimbledon Underground. Journey time to London is 15 minutes, making it an ideal base for business or leisure. All rooms have air conditioning, plasma television, hospitality tray, hairdryer, direct dial telephone, free Wi-Fi access, and well appointed bathroom. Our Lambourne Restaurant offers modern British cuisine, and is open Tuesday to Saturday inclusive and offers a 20% discount to hotel guests. On other days a room service menu is in operation. A variety of room types are available to suit all budgets, including Superior Rooms with private balconies. Excellent value Weekend Breaks are available. ... more   less 
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Also Known As:
Antoinette Hotel London
Antoinette Hotel Wimbledon London, England

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