I stayed here for 2 nights booked through a travel agent at promotional rates, hence paid well below what the hotel normally charges. My first impressions were that the hotel was beautifully decorated and very contemporary. The room was excellent, being very spacious and offering a lovely view over London (from the 11th floor) For someone who is mainly used to staying in budget type hotels like travel inns, this was definitely more luxurious. Extras like toiletries, slippers, dressing gowns and a coffee maker were an added bonus. Cleanliness was very good.
I took heed of the reviews previously on here and went down early or breakfast at 8am on the Sunday. Yes, it was busy, but we did get a table without queuing and there was plenty of choice of food, which was very tasty. I guess later on it could have got quite hectic though. The pressure on the lifts was also apparant, only 2 lifts for the whole hotel. I am not averse to walking but not 11 floors!
I thought the wifi could have been free, it was £4.95 per day. It was free in the communal areas but not in the rooms.
My main complaint would have to be the temperature of the hotel and in the rooms. It was absolutely boiling. Now I am the sort of person that feels the cold and I hate being cold. But this was too much for me. I was so hot I felt ill. I couldnt sleep properly because of it. In the room was a knob marked cold and warm. I turned it to cold but there was no difference. The group I was travelling with also felt the same, it was far too hot. Also, you cannot open the windows in the room. This was the main problem for me.
Also, at 8.15am on Monday morning I was rudely awoken by a maid knocking on the door wanting to clean the room, something which I definitely did not appreciate at that time of day. My friends also got woken because of this.
There were niggles at check in, initially had no record of my booking, then my key wouldnt work on the 2nd day because I'd only been checked in for one night instead of 2. Most of the staff seemed to struggle with speaking English and sometimes did not understand what we were saying. The prices of the drinks in the bar were outrageous, but then again it is London I suppose. Overall, very nice modern luxurious hotel but there are some small niggles which spoilt it a bit for me.
- Official Description (provided by the hotel):
- Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Agoda, Hotels.com, Priceline, Jetsetter, Hotel.de, LateRooms, HRS, Reservation Counter and Despegar.com so you can book your Park Plaza County Hall London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Plaza County Hall London Hotel London
- Park Plaza London
- London Park Plaza
- Park Plaza County Hall London England