This hotel was pre-booked purely on the strength of Tripadvisor reviews of which we could find very few complaints. We were not disappointed - from the moment we booked in the Staff were friendly, efficient and attentive. On checking in we were upgraded to a Studio Room which was clean, comfortable and modern and had everything we needed including free WiFi. We ate in the Hotel Italian Restaurant and could not have had better service, we were seated immediately and had drinks on the table within two minutes and did not have to wait long for the food to arrive. Although not an extensive menu the food was plentiful well cooked and tasty. Again we had Breakfast in the morning and was greeted by quite a long queue, but we did not have to wait more than two or three minutes to be seated - Breakfast was quite a treat with so much variety we didn't know where to start.
Without doubt this is one of, if not the best hotel I have had the pleasure to stay in. the staff go above and beyond to be helpful and I can thoroughly recommend it if you are looking for relaxing stay in London. We are looking to book another trip to London in April and we will certainly be booking in at Park Plaza County Hall again.
If I have one very slight niggle it would be the waiting time for the lifts at busy times such as breakfast. Although the lift call buttons were lit, lifts were going past our floor in both directions and did not stop to pick us up. We were directed to a remote single lift when we questioned one of the staff and it came within seconds.
A superb experience well done Park Plaza.
- Official Description (provided by the hotel):
- Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more less
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- Also Known As:
- Park Plaza County Hall London Hotel London
- Park Plaza London
- London Park Plaza
- Park Plaza County Hall London England