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“Good premier inn!” 4 of 5 bubbles
Review of Premier Inn London Hackney Hotel

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Premier Inn London Hackney Hotel
Ranked #97 of 1,086 Hotels in London
Certificate of Excellence
Portadown, United Kingdom
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Good premier inn!”
4 of 5 bubbles Reviewed June 30, 2014 via mobile

Excellent transport links - hotel is just across the road from Dalston Junction train station with frequent trains to Whitechapel for the London Underground, a bus stop round the corner with 24 hour buses going straight to Waterloo.

The hotel is new, clean, comfortable. Self check in desks are quick and convenient... However because of these we never actually spoke to a member of staff until check out and that felt a little impersonal.

30 mins of free wifi was welcome. Breakfast good.

We had a pleasant stay and would not hesitate to book this hotel again.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank mazambane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackney_OpsMgr, Manager at Premier Inn London Hackney Hotel, responded to this review, August 21, 2015
Good day to you,

I would like to take this time to say a big thank you to all who took the time to writing feedbacks to the team at Hackney Premier Inn. We have taken all your feedbacks and comment onboard to help delivery a brilliant service the other guest that came after you.

Again thank you very much for your review and we are looking towards your return.

Kind Regards,

Allen
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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585 reviews from our community

Traveler rating
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264
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Kidderminster, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 30, 2014

Nice new premier inn, looked after and so far well maintained. Clean and tidy and the staff were very welcoming and approchable. Onsite restaurant/bar but no onsite car park. Good transport route for city

  • Stayed June 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NJH77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackney_OpsMgr, Manager at Premier Inn London Hackney Hotel, responded to this review, August 21, 2015
Good day to you,

I would like to take this time to say a big thank you to all who took the time to writing feedbacks to the team at Hackney Premier Inn. We have taken all your feedbacks and comment onboard to help delivery a brilliant service the other guest that came after you.

Again thank you very much for your review and we are looking towards your return.

Kind Regards,

Allen
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

Excellently located 25 minutes from Liverpool Street Station (Bus 242 door to door!) this premier inn is probably my new favourite for the London PI's I have used over my 7 years travelling and staying here.

The area around the hotel isnt the most pleasant, but that can be said for lots of areas in London or any city for that matter.

Check in was eventless and the room was very clean, VERY comfortable, Large HDTV on the wall (Excellent for watching England getting beaten in the world cup!) and the AirConditioning worked very well also. Air con is a must in London in the Summer!

No particular views from the room but to be honest I wasnt there for a view!

Also Note the TV volume is restricted to 15 which means other guests dont get frustrated at loud TVs but it may be an issue for those who have hearing difficulties. I would advise you to speak to the staff if that is an issue.

The double shower was powerful enough, the ensuite area clean and obviously new, overall the room was very comfortable and large enough for me staying on business for the week.

In any of these mid range budget (ish) hotels there is never enough wardrobe space for a couple staying for 5 days or more, the same can be said for this room. It met my needs though.

I didnt really see any staff as I came and went through reception and I had no issues so therefore did not interact with any staff other than check in. Those staff that I did see always appeared to be pleasant.

Rooms 501 and 502 were in their own little area but too near the lifts for my liking. Room 510 was located right by the lift lobby and I would imagine the noise would be higher in that area as guests pass from the lifts to their rooms. There is a door for this area also and although it didnt bang shut, I could imagine it to be annoying if it was going all the time!

Assuming Rooms X01 and X02, X10 are the same on each floor I would avoid those room numbers (101,201,301 etc)

Room Tip: See my review. I would avoid rooms X01, X02 and X10 (Where X is the floor number)
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MeAndMrsJonesUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackney_OpsMgr, Manager at Premier Inn London Hackney Hotel, responded to this review, August 21, 2015
Good day to you,

I would like to take this time to say a big thank you to all who took the time to writing feedbacks to the team at Hackney Premier Inn. We have taken all your feedbacks and comment onboard to help delivery a brilliant service the other guest that came after you.

Again thank you very much for your review and we are looking towards your return.

Kind Regards,

Allen
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed June 28, 2014

Stayed for 3 nights in June 2014. Fairly new, easily accessible via bus and train (Dalston Junction Stn). Most comfortable as per Premier Inn standard. Service by all staff was excellent. They helped me find alternative cheaper accomodation for my son and advising on my travel needs. Plenty of halal food nearby on High Street. Recommended.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hasmil Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackney_OpsMgr, Manager at Premier Inn London Hackney Hotel, responded to this review, August 21, 2015
Good day to you,

I would like to take this time to say a big thank you to all who took the time to writing feedbacks to the team at Hackney Premier Inn. We have taken all your feedbacks and comment onboard to help delivery a brilliant service the other guest that came after you.

Again thank you very much for your review and we are looking towards your return.

Kind Regards,

Allen
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 24, 2014

We've enjoyed our holidays in this hotel. Supermarkets and overground station in one minute walking (25-30 minutes to city centre), many bus stops to different locations.

Equipment is brand new, you can even catch a light smell of reconstruction in your room. Free 30 minutes Wi-Fi connection (3 pounds per day or 10 pounds per day after that). The only downside is lack of fresh air because of automatic ventilation system which is very common for London hotels. We will come back for sure.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DuoTuristo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackney_OpsMgr, Manager at Premier Inn London Hackney Hotel, responded to this review, August 21, 2015
Good day to you,

I would like to take this time to say a big thank you to all who took the time to writing feedbacks to the team at Hackney Premier Inn. We have taken all your feedbacks and comment onboard to help delivery a brilliant service the other guest that came after you.

Again thank you very much for your review and we are looking towards your return.

Kind Regards,

Allen
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
114 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed June 22, 2014

Stayed here for business for one night only. Unfortunately I had to use the 'good nights sleep guaranteed' policy and claim the money back for my company due to a rather noisy service duct however, as a new hotel I can accept and understand that a few issues will need ironing out as the building 'beds in' (no pun intended). The hotel refunded the money with no problem at all.
The room I had was very spacious and overall, really comfortable. I was really impressed by the new beds. The tv in the room is really good too, a 40" samsung.
My colleague and I also ate here and were both struck by the politeness and helpfulness of the staff. The food was really great too......their full house burger is fantastic.
Great location too so overall, I've had to rate as good despite my lack of sleep. I would stay here again.

Room Tip: try a room on a higher floor
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackney_OpsMgr, Manager at Premier Inn London Hackney Hotel, responded to this review, August 21, 2015
Good day to you,

I would like to take this time to say a big thank you to all who took the time to writing feedbacks to the team at Hackney Premier Inn. We have taken all your feedbacks and comment onboard to help delivery a brilliant service the other guest that came after you.

Again thank you very much for your review and we are looking towards your return.

Kind Regards,

Allen
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

The room was on the small side but it was clean, well equipped, comfortable and it had air con so there were no problems with the room getting too hot. The staff were very friendly and helpful. It was an ideal location for a business stay with very good public transport within walking distance.

Room Tip: An excellent stay, I would recommend it.
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hackney_OpsMgr, Manager at Premier Inn London Hackney Hotel, responded to this review, August 21, 2015
Good day to you,

I would like to take this time to say a big thank you to all who took the time to writing feedbacks to the team at Hackney Premier Inn. We have taken all your feedbacks and comment onboard to help delivery a brilliant service the other guest that came after you.

Again thank you very much for your review and we are looking towards your return.

Kind Regards,

Allen
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Hackney Hotel

Property: Premier Inn London Hackney Hotel
Address: 25-27 Dalston Lane | Hackney, London E8 3DF, England
Location: United Kingdom > England > London > East End / East London
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#31 Best Value Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Hackney Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
Experience the thrills of exciting East London with a stay at our Hackney hotel, where you'll discover cool bars, great new restaurants and hip exhibitions right on our doorstep. Relax in style in one of our new generation bedrooms, featuring an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber- inducing, king-size Hypnos bed. - Across the road ... more   less 
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Also Known As:
Premier Inn London Hackney Hotel England

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