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“Good, not great...”
Review of The Gallery Hotel

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The Gallery Hotel
Ranked #768 of 1,067 Hotels in London
Niteroi, RJ
Level Contributor
8 reviews
3 hotel reviews
“Good, not great...”
Reviewed April 8, 2014

It's a good traditional place...

Although the neighbor is great, the hotel's service is not that good specially when it comes to wifi.

So it is NOT that worth to stay there since the price is a little expensive, given the issues above mentioned.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gutovieira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
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    22
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30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Cambridge, United Kingdom
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 23, 2014

The hotel - in need of refurbishment with yellowing woodwork, peeling wallpaper, stained carpet and shabby curtains, but the room provided what was needed being a bed, a bathroom with hot water and tea making facilities. We actually booked into the gainsborough hotel opposite but we're told to go across to the gallery hotel.
Staff - pleasant but the waitress seriously requires some training!
Food and service - Awful, in edible and I'm not fussy! Quite astounding how bad it is. Very reluctant waitress who seemed to waft in and out occasionally without doing anything - No crockery, no cutlery, had to make up our own table taking what we could find from others, ordered full English, did not get what ordered, had to ask for tea, toast, all cold, the fried eggs must have been fried the previous day, lettuce browning at the edge was scattered over it?!, when asked for butter or marg was told there wasn't any! We ended up locating some herb butter and shared it with the other tables getting up and down ever time we required some so we all had a scrape of it! We complained and the receptionist dealt with it well.
Location - perfect for royal Albert hall, natural history museum, shopping and the tube.

We shall not return, it felt like some seedy seaside hotel, not something in such a tourist location in London .

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank france067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Whistable
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 7, 2014

I want to be fair so £90 a night B&B 5 minutes walk from South Ken isn't bad, not great but not bad. Clean with polite staff and to get your head down it was ok. However I stay in a fair amount of these more individual hotels over the years as I just don't like chains so my comparison is fair and appropriate I think.

4 stars, not a chance! No Morning papers neither delivered to the room ( we don't do them!) or even in the lobby by 7.30, bed so hard and old you could feel the ridges, decorators in the room next door until after 9 pm and when I mentioned this to reception they didn't know they were there.

Room small and I mean small, in this price bracket you will not be doing cartwheels around the room but in comparison to the two SW5 hotels I use this was small with an outlook between building which made the rom dark, particularly as the curtains were broken. I have seen less knackered bathroom fittings in the scrap metal dealers next to my mates factory.

Pay for wifi and a 1980,s telly with three grainy working channels but loads of pay for films! And finally I know a little about food so when I'm served break kites that has pre chopped mushrooms smaller than the worst Chinese dish ever and all ingredients hot and cold the cheapest from bulk caterers then I'm disappointed.

All in all it was like stepping back to the 80's and not in a way that made me feel good

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 24, 2014

The Hotel is very well located, and central. Decor is very good, Ist impression very good---however!! Room quite small for 2, T.V on loan from Science museum, Tea making facilities provided, but hunt the power point behind bedside table!! T he room was not double glazed, so you could hear every bus and plane all night long, even with tissue in ears!!!. Would NOT choose this hotel again. On a health and safety point towel rail in bathroom was very hot. Small niggle at breakfast ,bowls of marmalade and honey, but no small dish to take to table.

Room Tip: Ask to see room first, wish I had!!
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnwhiteBournemouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland Neck, North Carolina
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 20, 2014

For a hotel in such a location, 3 min walk to the tube, near the museums and the Royal Albert Hall, this was a really good value hotel. By London standards the room was an OK size, had everything we needed (and a complimentary cup of tea on arrival which was nice). Good quality bed linen was a plus. Lovely building and friendly discreet staff (especially the young lady at breakfast!). We were overlooking the front but it is not a busy road (ear plugs recommended for any hotel in London). Would choose this hotel again for all the above reasons. Continental breakfast was plentiful (if a little dull).

Room Tip: This is London - wear earplugs!
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  • Stayed January 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank LynnAbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north yorkshire
Level Contributor
191 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed December 23, 2013

This was an interesting place to stay, lots of original features and antique stuff. Good location for getting about. Had a twin room for a few days pre-Christmas shopping. Good sized room, all mod cons, full sized bath and super forceful shower, comfy beds BUT the traffic noise was unbelievable. I went and bought some earplugs from Boots the next day - old Victorian building with rattling, single glazed sash windows. I feel a bit mean saying poor sleep quality but this place would so benefit from secondary glazing.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank saturnstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
1 review
Reviewed December 22, 2013

This was a lovely hotel 10 years ago and there are still beautiful elements - paintings, public spaces - lounge etc... and the staff are friendly and helpful. However the bedrooms - I saw two because the first one I had sprung a leak - had peeling paper, damaged curtain rails with curtains falling off, and badly marked paintwork; the second room was also very dirty. Also, the food I ordered from room service was horrible - I can't believe a cook doesn't know what a toasted sandwich is, and the Full English Breakfast was a disappointment because of the cheap and overcooked bacon. This really is not a four star hotel at the moment.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gallery Hotel

Property: The Gallery Hotel
Address: 8-10 Queensberry Place | South Kensington, London SW7 2EA, England
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Room Service Suites
Hotel Style:
Ranked #768 of 1,067 Hotels in London
Price Range (Based on Average Rates): $$$
Number of rooms: 37
Official Description (provided by the hotel):
Closed for renovations ... more   less 
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Also Known As:
Gallery Hotel London
The Gallery Hotel London, England

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