Great room on first floor - quiet clean. Paid extra for Executive Deluxe Studio room as we stayed 5 nights - so had lots of room. Staff very helpful & friendly. Great location - have difficulty walking but had no problem getting to Paddington, Bayswater & Lancaster Gate Tube - even walked with luggage from Paddington. Enjoyed the walk from Kensington Palace thru to the Italian Gardens. Spent time here then back to the Cleveland.