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“The Cleveland hotel London, England”
4 of 5 bubbles Review of The Cleveland

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The Cleveland
Ranked #18 of 573 London B&B and Inns
Certificate of Excellence
Goodyear
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“The Cleveland hotel London, England”
4 of 5 bubbles Reviewed September 5, 2013

Conveniently located in Central London just a few blocks from Paddington station...which offers express train service from Heathrow airport. For the most part a nicely appointed room, the king size bed in our room was quite comfortable, however the extra bed for the kids was a futon and not particularly comfortable to sleep on. The staff was friendly and helpful and complimentary tea and coffee were provided in the room ( a rarity in London ). No restaurant in the small hotel, but several within a short walk. I would certainly stay there again on my next trip to Jolly old London.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Norfolk
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

Stayed here for 2 nights with friends, it's in a great location a short walk to either Queensway or Bayswater tube stations, it's very clean and comfy and well equipped with a kitchenette it also has air conditioning, would defo stay here again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sammijNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, MO
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Charming combination of older hotel with modern and updated conveniences. We stayed in a studio apartment with a tidy closet style kitchen area with a roomy table and sofa suite area. In close walking distance of Paddington Station and Bayswater underground. Elevator for easy access to upper floors. Nice and friendly staff. Reasonably priced for the area of London.

Room Tip: On a quiet street, ours was on third floor with a view of the back street buildings, pretty much the...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GonetoUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed September 3, 2013

We stayed at The Cleveland for 9 days in August 2013 after much research on family friendly hotels with kitchenettes. Overall it was a good experience, but I would probably look around for a more charming hotel next time.

Pros:
- Kitchenette was very functional for breakfasts and some dinners saving us a lot of money
- Good bathroom, though mildew in shower
- Dining table, good lighting, air conditioning
- Outside of building has charm and across from a beautiful green space. Also on a dead end street which was nice
- lots of storage for clothes, so we could unpack and move in
- Close to Whiteley's shopping center for evenings with kids after long days sight-seeing (trampoline bungy jumping, Toys R Us, Marks and Spencer grocery store, Pizza Express, sushi and gelato)
- Close to Bayswater and Queensway stations and not a far walk to Hyde Park/Kensington Gardens
- 5 minute walk to laundrymat near Whiteley's which was key so we didn't have to bring as many clothes

Cons:
- terribly uncomfortable pull out couch only suitable for children who don't weigh much
- wi-fi broke down two days before the end of our trip with no sense of urgency to fix. This is key for us as we were checking in with work, keeping in touch with family this way, so terribly inconvenient
- overall, the room lacked charm - brown carpet, brown bedspread cover, drab decor

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kellie9191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed September 2, 2013

The room was lovely and clean and a decent size - very small bathroom though and no lift if you are staying on the top floor. Staff were pretty friendly (except the guy on the desk when we left - must have been having a bad day!) Is in a good location close to restaurants and tube station. Room also had a kitchenette which was great.

Room Tip: Ask for a room no higher than the third floor so you don't have to carry your luggage up stairs.
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  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Miranda7772013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 1, 2013

Slightly expensive but it was our first time staying in an ApartHotel. It was very convenient to have a small kitchen in the room. Fully air conditioned room, temperature to suit you. Stayed in the basement of the hotel, so had Issues with Internet and mobile phone reception. Fully serviced each day, they even did the washing up. Would stay in this type of accommodation again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank KazAndrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 22, 2013

I stayed in this hotel with 2 friends in August. We were pleasantly surprised when opening the door - the room was spacious with a double and decent pull out bed. The bathroom was spacious and well equipt and the kitchenette a great bonus. It was a quiet location and only 8 minutes walk to the nearest tube station. I would recommend this hotel.

Room Tip: Look on laterooms, we got a bargain!
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank elizabeth765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cleveland

Property: The Cleveland
Address: 39-40 Cleveland Square, London W2 6DA, England
Location: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 573 B&Bs / Inns in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Cleveland 3*
Number of rooms: 30
Official Description (provided by the hotel):
The Cleveland Hotel is an independent hotel in Bayswater combining the services of a boutique hotel with all the comfort and amenities of serviced apartments. Ideally located on a tranquil and leafy garden square away from the hustle and bustle of London the hotel is just a short walk to London's famous Hyde Park on Bayswater Road and Paddington Station offering excellent transport links to Heathrow Airport and London's lively West End. The Cleveland Hotel has retained all of its beautiful Georgian period features, yet each one of our 30 contemporary studio rooms have been beautifully refurbished with the contemporary traveler in mind. Every room is fully equipped with modern kitchenettes, AC, LED TVs, free Wi-Fi and our friendly, multilingual staff, are on hand 24 hours per day offering you all the services of a boutique hotel. We offer our guests complete flexibility, comfort and security making us an ideal choice regardless of whether you are traveling for business or leisure. ... more   less 
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Also Known As:
The Cleveland Hotel London
Cleveland Square London
Hotel Cleveland Square
The Cleveland London, England

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