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“3rd stay - keeps getting better”
Review of Haymarket Hotel

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Haymarket Hotel
Ranked #8 of 1,077 Hotels in London
Certificate of Excellence
Reviewed August 25, 2009

I love the Haymarket. I travel to London quite frequently on business and it has become my favorite place. I like the location as it is feels a bit private, even though it is two blocks from Piccailly. They have beautiful large rooms. The staff is great, as is the service. They also have a number of rooms off the lobby where you can do business meetings over drinks or tea. I have stayed at most of the Firmdale hotels and they are all very well run - the Haymarket is my new favorite.

  • Stayed: June 2009, traveled on business
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1  Thank LeicaM3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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688 - 694 of 831 reviews

Reviewed August 17, 2009

I LOVE the Firmdale Hotel Group. A couple of years ago we stayed at The Knightsbridge and had a wonderful time, the staff there were very friendly and the room beautiful. This time we stayed at The Haymarket since we would only be in town for one night and wanted to be in the middle of the action. The hotel was just perfect. We walked from one end of the city to the other. After visiting the Abbey Road zebra crossing (teenage girls) we took a bus back and were thrilled to discover that it stopped right outside the hotel. We walked to Covent Garden for shopping and we walked to our theatre that evening to see a show (Avenue Q - it's hilarious). We were unexpectedly thrilled with the hotel restaurant, we had dinner there and while we were rushed because it was pre-theatre the food was delicious. Breakfast was wonderful - order the High Breakfast, outstanding, little tasty nibbles of just about everything on the menu. This is definitely our "staying in London" hotel.

  • Stayed: June 2009, traveled with family
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1  Thank MandyAtlanta_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2009

stayed here with my husband and 2 year old daughter, the hotel itself is very conceled with just a smallish doorway but once you enter it really is ggorgeous, decor is very light bright and quite modern and it certainly does have the wow factor. I have stayed at the soho hotel and love it this hotel is definetly on the same level of comparison it feels more like a boutique hotel and the staff are very friendly indeed just cant do enough for you.
We ate at brummus and the food was lovely staff were exceptional here in the restaurant and in the bar, the pool is something quite special and adds something unique to the hotel.
Our room was a junior suite and it was really lovely, spotless and we had some lovely little touches left in the room like a pillow spray for us to use and a robe also for our daughter she just loved it here too.
I think to sum it up : location excellent , hotel is special and rooms gorgeous but the main element in this hotel is its fantastic staff who went one step further for us at all times when we stayed here. THANKYOU!!
I really loved this hotel and would definetly stay again.

  • Stayed: July 2009, traveled with family
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3  Thank Carolanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2009

Why stay anywhere else? The Haymarket has it all, and we enjoyed every moment of our six night stay.
The location is prime, within a few minutes walk you can be at any number of theaters, museums and shops of every description. Piccadilly, Charing Cross and Leicester Square tube stations are all just a few minutes away. Our room faced a blissfully quiet dead-end side street, so nice to come home to for a quick nap mid-day.
The decor throughout is amazingly charming. There are rustic touches here and there, like rough wood stools and slightly edgy contemporary art set against a rather girly palette of pattern and color. There are several public spaces in which you can cozy up with a book and enjoy a cup of tea or an innovative cocktail.
Guestrooms are individually decorated, ours had a very calm feel to it. Decorated in soft blue and cream, we found it superbly comfortable. An incredible king bed sat opposite a fireplace and plasma TV. There was a second TV built into the granite wall above the generously sized tub. All the bells and whistles are here, including very thoughtful touches such as a waterproof remote for the bathroom telly, and a sensor which turns off the tub taps so as to not overflow. There was an enormous shower stall as well, and double basins with great lighting. We had a separate dressing area next to the very well-stocked minibar as well. The room had a desk area with a built-in DVD player, and 2 comfy chairs and a small table where we enjoyed our included Full English Breakfasts. Our room was located on the main floor, but we felt very secure as the windows have locks and there is a wrought iron railing between the sidewalk and the building.
Food was fine but nothing mind-boggling. Brumus Restaurant has an Italian-ish menu with very reasonable prices for such a swank place. You can enjoy a full proper Afternoon Tea here as well (or have it in one of the many lovely areas around the Lobby).
Service is lovely, polite but informal. Concierge services are fine, though we were sent on a long walk to a recommended restaurant only to find it closed, so make sure they call ahead. Desk staff are courteous, and the doormen and wait staff a delight.
A few minor negative comments: one night, very late, we were awoken by someone having a phone conversation. It was so loud we momentarily thought someone was in the room, but this only occurred once and obviously came from an adjacent room. Also I found the scent of the Miller Harris bath products a bit powdery, but many guests rave about them.
Downstairs there is an amazing swimming pool and a richly decorated Bar area. There is also a terrace area upstairs where you can enjoy a cool drink on a warm day.
I would stay here again without hesitation- in fact I can hardly wait to go back. Haymarket is a very special place indeed. The large, comfortable rooms and wonderful service also make it a very good value.

  • Stayed: June 2009, traveled on business
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2  Thank travelmikeVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2009

I stayed her with my wife and daughter from the 17th to 20th April 2009. The hotel is immaculate and decorated in a trendy 'chintz-chic' style. The staff cannot be faulted and the large indoor pool is a major selling point. One great touch was added when following our failure to operate the DVD, a staff member came promptly to show us and because of the delay brought our 6 year old daughter a bowl of popcorn to accompany her viewing. The breakfasts were also excellent. Two small gripes. They charge for wi-fi and actually overcharged my usage on the bill. WHY do hotels charge for this? Second the location of the hotel means that outside rooms are very noisy late at night when the neighbourhood nightclubs close. I recommend the Haymarket, but one of their sister hotels, the Soho, is even better - and much quieter.

  • Stayed: April 2009, traveled with family
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2  Thank mckad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2009

Staying at the Haymarket Hotel was really wonderful. As other reviewers mention, the staff is super nice and helpful (although sometimes, not the best informed). I really like the room decor - tasteful and interesting. It was a good size as well. Despite being on a busy, noisy street, the room is super quiet as the windows are well insulated (except the bathroom - but you can shutting the door solves the issue). Breakfast was tasty. Next time - I look forward to checking out some of the other features that hotel offers.

  • Stayed: May 2009, traveled solo
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2  Thank JSPrima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2009

We had a fantastic stay at this hotel. It has the whole package! Beautifully decorated, clean & comfortable rooms, very friendly & helpful staff, great lively bar and a wonderful library and conservatory area for a quiet drink. I definitely look forward to my next stay - we wouldn't stay any where else in London now. All this and we unexpectedly had our rooms upgraded! What more could you ask for?

  • Stayed: May 2009, traveled with friends
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2  Thank AussieExpat02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haymarket Hotel

Address: 1 Suffolk Place, London SW1Y 4HX, England
Phone Number:
Location: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in London
#11 Romantic Hotel in London
#18 Business Hotel in London
#40 Family Hotel in London
Price Range: $372 - $1,965 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Haymarket Hotel 5*
Number of rooms: 50
Official Description (provided by the hotel):
Haymarket Hotel is situated on the corner of Haymarket and Suffolk Place in the heart of London's theatre district. It is next door to the famous Haymarket Theatre Royal and is surrounded by some of London's best restaurants and bars. The hotel is perfect for Mayfair, Regent Street and Jermyn Street shopping. Trafalgar Square and the National Gallery are just around the corner - St. James's Park is a short walk. The hotel is within easy reach of the city's financial centre. ... more   less 
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Also Known As:
Haymarket Hotel London, England

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