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“Great hotel but a little disappointed” 4 of 5 stars
Review of Haymarket Hotel

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Haymarket Hotel
5.0 of 5 Hotel   |   1 Suffolk Place, London SW1Y 4BP, England (Trafalgar Square / Embankment)   |  
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Ranked #17 of 1,066 Hotels in London
Certificate of Excellence
Hamilton Parish, Bermuda
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel but a little disappointed”
4 of 5 stars Reviewed March 24, 2013 via mobile

We have stayed at the haymarket many times over the last 3years, we even had our wedding guests stay and our wedding dinner in Brumus. We have always loved our rooms which have ranged from standard to the 2 bed suite. However the last time we were given a room on the 3 rd floor, the windows are small and high so you cant see out, i will request lower floors in future. Also even though we stay at least 3 times a year our returning guest gift was a set of collar stiffeners? Strange! brummus has been refurbed, i miss the vibrancy of the old decor. The cakes are not the best in my opinion despite the price.
Breakfasts are really good although the orange juice is over squeezed and therefore oily! Lots of finnicky stuff i know but thats what a personal opinion is!

Stayed March 2013, traveled as a couple
Helpful?
2 Thank Belle0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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672 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
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English first
Level Contributor
239 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed March 22, 2013 via mobile

It is a very nice hotel, well managed, good design and great art works. It has a pool in a hydrophobic city. The only problem is that they have functions in the pool area which can put you off your dip!

Stayed March 2013, traveled on business
Helpful?
Thank 69Armstrong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 16, 2013

We visited the Haymarket Hotel back in September 2012 and stayed for four nights. It was my first time in London and the hotel was more than half the reason why I love the city. The room was impeccable with floor to ceiling windows and a huge bathroom with separate tub and shower (there is also a tv to watch whilst soaking in it). So much so that it was hard to leave the room and go out and explore for the day. The hotel itself is also beautiful in design. The customer service was absolutely amazing- not one need went unmet. Whenever I take a trip back across the pond, although I would be curious to stay at another Firmdale property after my success at this one, I will def be staying here.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lizC8848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 15, 2013

This review is long overdue. I have stayed at the Haymarket probably > 40 times since it opened as I have travelled between NY and London often.

I have enjoyed I think most rooms and there is something that just lifts my heart when I return. I am due to visit again in September this year and can't wait.

Arrival in the lobby is soothing and they have a highly efficient team to greet you. The public areas to the right have gorgeous sitting room/area for afternoon tea and to your left is the bar/restaurant. All lovely for relaxing with a book or for more lively endeavours with a cocktail in hand and friends.

The pool downstairs is a bonus and in the early days I used to attend the fun Friday evening events with cabaret and enjoy the bar there.

The service is impeccable and the rooms are comfortable and well appointed. It's like you can finally breathe and relax as you kick off (those stylish) shoes the minute you arrive.

Well recommended!

O Messner.

Room Tip: All are great, but an extra splurge gets you a separate shower in the junior suites which I love.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank OctM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cannock
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 15, 2013

Stayed in the Haymarket Hotel as a treat after seeing a show. The hotel is ideally situated for the west end with plenty of parking nearby.
The stylish reception area and friendly and professional staff create a tremendous first impression for the hotel and this impression continued throughout our stay. The luxury room lived up to its billing, from the tasteful decor and large bed, to the beautiful bathroom with built in TV.
Every area of the hotel was of a high standard and impeccably clean.
I would certainly recommend this hotel, the rooms are expensive, but still good value for central London

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank andyd68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 15, 2013

Firmdale Hotels certainly know how to do things properly. We have stayed at a few of their hotels and they have all been very good. The Haymarket is no exception. The staff are very friendly and helpful, particularly the concierge.
The facilities are excellent and it is in a great location for business meetings as well as personal stays as theatre land and some very good restaurants are just a short walk away.
It is also a bit cheaper than the Covent Garden Hotel, which we have previously reviewed as the best place to stay, so we will certainly be returning to the Haymarket.

Room Tip: Always ask for a quiet room in London. We had a ground for room abutting Suffolk street and it was v...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Superman66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 14, 2013

What a lovely hotel! We are big fans of anything Kit Kemp, and the Haymarket does not disappoint! The staff sets the tone for a wonderful stay. They are elegant, stylish, and smartly attentive to your needs.
The location is absolutely ideal for seeing most all of the sites of this magnificent city. The quirky stylish/modern vibe of the Haymarket is absolute perfection in every way. Our experience is London was truly defined, not just echoed, by our stay there. If you get a chance to do so...jump on the Kemp-wagon like we have! It will alter your experience in London forever.

Room Tip: Book higher than the basic category. As in most hotels, the room sizes increase dramatically. Also...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TravelrLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haymarket Hotel

Property: Haymarket Hotel
Address: 1 Suffolk Place, London SW1Y 4BP, England
Phone Number:
Location: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in London
#17 Luxury Hotel in London
#18 Business Hotel in London
#40 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Haymarket Hotel 5*
Number of rooms: 50
Official Description (provided by the hotel):
Haymarket Hotel is situated on the corner of Haymarket and Suffolk Place in the heart of London's theatre district. It is next door to the famous Haymarket Theatre Royal and is surrounded by some of London's best restaurants and bars. The hotel is perfect for Mayfair, Regent Street and Jermyn Street shopping. Trafalgar Square and the National Gallery are just around the corner - St. James's Park is a short walk. The hotel is within easy reach of the city's financial centre. ... more   less 
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Also Known As:
Haymarket Hotel London, England

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