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Dolphin House Serviced Apartments
Ranked #333 of 1,078 Hotels in London
Certificate of Excellence
Reviewed February 14, 2011

We arrived early evening exhausted after a 28 hour flight from Melbourne. The studio apartment we had booked was excellent just like the rooms advertised on the website. The bed was large and comfy with lovely fresh white cotton sheets as were the towels in the bathroom. As requested the room was quiet and overlooked a courtyard. The hotel was very centrally located and perfect for sightseeing. Our stay was for seven nights, the reception staff were unobtrusive but very helpful when required. It was lovely to come home late and have the use of a small kitchen. Visitors take note of the tiny Young England Kindergarten nearby where Princess Diana worked. I have no hesitation in recommending this hotel you will not be disappointed (and I am fussy).

Stayed: September 2010, traveled as a couple
1  Thank Architect003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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918 - 924 of 1,283 reviews

Reviewed December 28, 2010

I stayed at Dolphin House with my husband, 1 year old son and parents, and was very pleased with this accommodation. We had two bedrooms and 2 bathrooms (one with a bath for my little boy), a kitchen and a living room area. It was in a nice quiet spot of the city. We needed to catch the tube to get most places but that wasn't a big deal. The daily breakfast in the restaurant downstairs was good. The gardens are lovely as well. We very much enjoyed our stay at Dolphin House.

  • Stayed: June 2010, traveled with family
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Thank Lee008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHWM, Front Office Manager at Dolphin House Serviced Apartments, responded to this reviewResponded January 27, 2011

Thank you for taking the time to review your stay with us, we are delighted you had such an enjoyable trip to London. We hope to welcome you back very soon, in the meantime please do not hesitate to contact us if we can help you further.
Kind Regards,
Wayne Mortensen
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2010

The Dolphin House may feel a little impersonal at first, but it offers very comfortable apartments, with excellent bedding and adequate services. Great for families if you can get a decent rate (book in advance)! Pimlico is a neat neighbourhood, not far from the touristy places but much calmer and tucked in nicely between the Thames and Victoria Station.

  • Stayed: March 2010, traveled with family
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Thank avramgoldmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHWM, Front Office Manager at Dolphin House Serviced Apartments, responded to this reviewResponded January 27, 2011

Thank you for taking the time to review your stay with us, we are delighted you and your family had such an enjoyable trip to London. We hope to welcome you back very soon, in the meantime please do not hesitate to contact us if we can help you further.
Kind Regards,
Wayne Mortensen
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2010

Just a one night stay this time but I will be back again.
When I arrived they had no single roomsleft so upgraded me to a 2 bed apartment.
I felt a bit lost with 2 big beds, lounge, ful kitchen with washing machine and full bathroom
Whole place was just the right temperature - especially as outside was icy.
Breakfast was really good ,
Just a shame I didn't stay any longer as I would have used the pool and gym.
No faults... expect me back soon

  • Stayed: December 2010, traveled on business
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Thank djl44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHWM, Front Office Manager at Dolphin House Serviced Apartments, responded to this reviewResponded January 27, 2011

Thank you for taking the time to recommend our property, we are delighted you had such an enjoyable city break. We look forward to welcoming you back and do highly recommend you try and make time to visit our wonderful fitness centre. In the meantime please don't hesitate to contact us if we can help you further
Kind Regards,
Wayne Mortensen
Front Office Manager

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Reviewed November 21, 2010

Just returned from a weekend in the big Smoke staying in the dolphin square hotel. Lovely location - near the river, near the Tube, lots of buses - competitive rates, and lovely facilities - large, comfortable beds, smart rooms, nice communal areas, excellent gym/pool/sauna/steam room, good breakfast, small shops in the complex, good weekend carparking deal, helpful and friendly staff. Will certainly be coming back.

  • Stayed: November 2010, traveled with friends
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Thank engelska11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHWM, Front Office Manager at Dolphin House Serviced Apartments, responded to this reviewResponded January 27, 2011

Thank you for taking the time to recommend our property, we are delighted you had such an enjoyable city break. We look forward to welcoming you back, in the meantime please don't hesitate to contact us if we can help you further
Kind Regards,
Wayne Mortensen
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2010

I've stayed at Dolphin House regularly over the last 9 months or so and definitely recommend it. Having read some of the other comments, just a few points to highlight:

1. Dolphin House is in a convenient quiet area. The staff are very friendly and helpful. The swimming pool/gym/'clinic', restaurant/bar, little shopping arcade and garden square are useful and unusual in a property of this sort. There are other local shops and restaurants nearby. The large supermarket is then about 10 mins walk and the Tube/Underground about 5 mins.

2. The rooms are comfortable and mostly spacious, with excellent beds and linen/towels, some kitchen facilities and a bathroom. Walls are thick and there's little internal noise. Toiletries in the bathroom are refreshed daily. Remember though that these are serviced rooms/apartments, not standard hotel rooms - there's no room service, you do all your own washing up and buy your own provisions (there are usually some teabags, coffee sachets and washing up liquid to get you started).

3. Rooms with full kitchens are hard to come by - you can request one but they can't be guaranteed even to regular guests. Some rooms have just a microwave and/or a hob. All have kitchen sinks, some utensils and fridges (not always with icebox). If your room doesn't have a washing machine, there are washers/dryers in the basement. There's no air conditioning and the heating can be erratic. But the windows do open and there's a fan provided.

Overall Dolphin House is not a standard hotel (if you're looking for one, there are others nearby) but it is a great, more unusual, place to stay!

  • Stayed: November 2010, traveled on business
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Thank Daisy270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHWM, Front Office Manager at Dolphin House Serviced Apartments, responded to this reviewResponded January 27, 2011

Thank you for taking the time to recommend our property, we are delighted we are delighted to recive such posititve feedback from a regular guest. We look forward to welcoming you back, in the meantime please don't hesitate to contact us if we can help you further
Kind Regards,
Wayne Mortensen
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2010

Pros: Fantastic spacious rooms, good location only a few mins walk from Pimlico tube station, massive comfortable bed, clean room, good room facilities, internal shopping arcade very useful.

Cons: No room service, breakfast room VERY busy each morning, rooms very hot even in Oct/Nov.

I would definitely recommend this hotel to others, and will almost certainly use it again when I stay in London. You get much more for your money here compared to most other hotels in London. They definitely need more tables for breakfast though as we had to wait every day, but if this was sorted out it'd be near perfect.

  • Stayed: October 2010, traveled as a couple
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Thank CaulkheadGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHWM, Front Office Manager at Dolphin House Serviced Apartments, responded to this reviewResponded January 27, 2011

Thank you for choosing Dolphin House and for taking the time to write your review. As you quite rightly mention, we do not offer room service - but all apartments do have kitchen facilities and the Bar & Grill is open daily for breakfast, lucnh and dinner. We are delighted you had an enjoyable stay and look forward to welcoming you back soon.
Kind Regards,
Wayne Mortensen
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dolphin House Serviced Apartments

Address: Serviced Apartments Dolphin Square, London SW1V 3LX, England (Formerly Dolphin Square Hotel)
Location: United Kingdom > England > London > Pimlico
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Spa Hotel in London
#235 Luxury Hotel in London
#281 Romantic Hotel in London
#346 Family Hotel in London
Price Range: $148 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dolphin House Serviced Apartments 4*
Number of rooms: 165
Official Description (provided by the hotel):
Dolphin House offers a range of contemporary serviced apartments in a quiet residential area. Set around three and a half acres of idyllic gardens along the River Thames, just a short distance from Central London. A selection of apartments are available from economy singles to 1bed 2 bed and 3 bed apartments. Dolphin House is on the north side of Dolphin Square Village with its 1069 residential apartments, Bar and Grill, Lounge Bar Sports and Fitness Club and brand new Moroccan Inspired Spa, The Spa in Dolphin Square. The facilities are open to all.All Just 5 mins walk from the nearby Pimlico tube, just 3 stops (7 mins) on the Victoria line to Oxford Circus. ... more   less 
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Also Known As:
Dolphin House Hotel London
Dolphin Hotel London
Dolphin House Serviced Apartments London, England

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