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“Its decent.” 2 of 5 bubbles
Review of Fraser Suites Queens Gate

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Fraser Suites Queens Gate
Ranked #426 of 1,087 Hotels in London
Certificate of Excellence
new jersey
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Its decent.”
2 of 5 bubbles Reviewed May 30, 2008

We (3 adults and 1 baby) stayed at the Fraser House for 4 nights in May 2008. By London standards the 1 bedroom deluxe apartment is large and pretty fairly priced for the size and location. We had an apartment on the fifth floor. Unfortunately all the windows were blocked by the edge of the roof, so we had absolutely no view. May have had a better view from a basement room! The lift is small and rattled, making me feel very clausterphobic and anxious that is was going to get stuck or drop. A few times I took the steps...113 to the 5th floor!! The apartment was nice. Modern, clean and relatively spacious. But there were some problems. The bedroom had a vent that rattled all day and all night. Because of the noise I had to sleep on the sofabed in the living room. Despite daily complaints to the front desk staff the noise was not remedied during our stay. The bathroom sink was clogged for the first 2 days and our phone also did not work for 2 days. There is no housekeeping or maintenance during the weekend, so if something needs to be cleaned or fixed you are out of luck. The kitchenette was great to have especially travelling with a baby. London prices are super expensive so stock up at the supermarkets. There is one virtually across the street and another one a few blocks away. The location of the hotel is excellent. Close to transportation, museums, pubs and restaurants.

  • Liked — size of apartment and location of hotel
  • Disliked — The bill.
  • Stayed May 2008, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank 2muchbaggage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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512 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Cairo, Egypt
2 reviews
5 of 5 bubbles Reviewed April 29, 2008

Stayed at this hotel for 6 nights in April and would definitely recommend.
Great location (less than 2 minutes from Gloucter Road tube) and the biggest room I've ever been to in London. Staff were very helpful and friendly.
Lifts were slow and sometimes out of service so if you mind that, ask for a lower floor.

  • Liked — Location
  • Stayed April 2008
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Review_from_Cairo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilsthire
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed February 25, 2008

We only stayed here one night (with our young daughter) The best thing by far is the location. Its just a few minutes from the museums and tube station. The room was surprisingly large. It was certainly an 'apartment' with seperate bedroom; and our 8 year old was blown away by her bed being on a balcony above the lounge area! The main problem was the constant traffic noise. Our room (111) faced the main road, and the secondary double glazing was rubbish - we probably had around 3 hours sleep in total! Breakfast was average - a choice of 3 cereals, tea/coffee, toast & jam, a fruit bowl and muffins / dougnuts (presumable for the americans?!) There appeared to be no option to 'upgrade' breakfast to a full english, and don't expect an evening meal here, as they don't do it! To be fare, you are svery close to a great choice of places to eat, so this is not really a problem. The staff were also average - pleasant enough, but a little more communication would have been nice. When confirming the reservation the day before, I asked if we could leave our luggage prior to the check-in time of 4pm. I was told it would be left somewhere 'secure'. When we returned from the museum to check in at 5pm, our bags had just been left next to the reception desk! - Not particually 'secure'. On check out, it would have been nice to have been asked if everything had been ok, but as we had nothing to pay, we were just told that the bill was 'clear'.
Overall an OK experiance - would I stay again though? - Probably not.

  • Liked — The Location!
  • Disliked — Terribel window insulatin (traffice noise)
  • Stayed February 2008, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Holidays06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fraser Suites Queens Gate

Property: Fraser Suites Queens Gate
Address: 39B Queen's Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate)
Phone Number:
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#276 Family Hotel in London
#290 Romantic Hotel in London
#292 Luxury Hotel in London
#303 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fraser Suites Queens Gate 4*
Number of rooms: 105
Official Description (provided by the hotel):
Fraser Suites Queens Gate has chic Studios and One-Two bedroom apartments with kitchenettes and a laundry facility. The Natural History Museum, Knightsbridge stores and the V&A Museum are close by. Every apartment has stylish decor, with a seating and dining area. Features include cable TV and Free wireless broadband. A kitchenette in each accommodation is equipped with a fridge, microwave, utensils and tea/coffee making facilities. There is a daily housekeeping service and weekly linen changes with l'Occitane toiletries. The facilities at Fraser Suites Queens include 24-hour Reception with concierge services, a lobby Bar, breakfast lounge, secluded outdoor terrace, buiness centre with iPads, a meeting room with natural daylight and a state of the art Gym. The Royal Albert Hall, Harrods and Hyde Park can be reached with a 10-minute walk. Gloucester Road Tube Station is across the road and has a direct link to Heathrow Airport via the Piccadilly Line. ... more   less 
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Also Known As:
Fraser Place Queens Gate Hotel London
Fraser Place Queens Gate London
Fraser Suites Queens Gate London, England

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