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“Great for a short-term stay”
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Very good
12 reviews
10 MIN WALK TO THEATRELAND (COVENT GARDEN)
15 MIN WALK TO CHINATOWN
7 MIN WALK TO BRITISH MUSEUM
20 MIN WALK TO PICADILLY.
LINCON'S INN AND RUSSELL SQ ARE MOMENTS AWAY
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
London, England

Reviews from our community

Very good - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
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  • Spanish first
  • Any
English first
English first
French first
German first
Spanish first
Any
English first
davidsos
Austin, Texas
Level 5 Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good location, on the pricey side, could use a deep cleaning, but OK.”
Reviewed July 4, 2015 for a stay in June 2015
1
person found this review helpful

The location was great -- near British Museum, good bus and tube stops (direct to National Theatre, Sadler's Wells, Trafalgar Square), and near West End (and a few blocks from Waitrose and Sainsbury). The wooden cabinet for the washing machine has mold on its base and needs to be replaced; and the mattress pad and beddings need a deep cleaning. The flat was good size, and included all that was needed. Noisy street, but not unbearable. I would book it again once it is cleaned up. The price was at the high end (and an additional high extra charge for off-hour arrival and high for required cleaning -- even though it was superficial).

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked least: Location
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Layla A
Edinburgh, United Kingdom
Level 5 Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great for a short-term stay”
Reviewed March 27, 2015 for a stay in February 2015
1
person found this review helpful

I enjoyed my month-long stay at this flat. It's very roomy and true to the photos. The bathroom is large and modern. There is plenty of space; large bed and comfortable sofa bed, lots of closet space. A friend stayed with me over the weekend, and there was more than enough room. The wifi was reliable and fast.

The area is nice and safe. Three sainsburys within walking distance, loads of cafes and restaurants, and Holborn station is a five minute walk. There are also lots of bus options.

The letting agents were friendly and accommodating, there to welcome me when I arrived. They were also prompt in responding to issues. A window pane was broken and the next day a handyman was there to fix it.

I did have questions about a funny smell/taste to the water. It was quite metallic and fruity. This lasted throughout my stay; and though the agents assured me that the water had been tested and was safe, it was still annoying as it was strong when I was showering, so I couldn't have a bath if I wanted to.

The kitchen amenities were good (toaster, kettle, hob, oven), but I do wish there had been a microwave.

The flat is up two flights of stairs and there is no elevator, so people with restricted mobility will have a difficult time. Also the door to the flat doesn't have a handle on the outside, so you need the key in order to shut it, which is odd.

The cleaning staff who came in once a week were ok, although sometimes they would take my extra towels and not replace them, or they wouldn't clean the dishes thoroughly so there was still food or coffee staining them.

Overall, it was a good choice and I would definitely stay there again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It was spacious and great location
Liked least: The stairs
Traveling group: Solo Traveler
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 8, 2015
Dear Sir/Madam

We thank you for your positive feedback on this apartment - the water has been tested (again) and seems to be absolutely fine.

We do hope you come back and stay again :)

Regards from all at West End Agency
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
prhkt
Perth, Australia
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Compact, central and clean, suited 3 of us well.”
Reviewed October 15, 2014 for a stay in August 2014

Value for money in this clean cut apartment with all you need in the centre of a good area. We did not appreciate the stairs with suitcases or after long sightseeing days but happy to be safe and comfortable. It was a little noisy but the little flat was more than adequate. The managers were very accommodating.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Clean, modern and central.
Liked least: Steps!
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BOSmassac...
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Would chose this apartment over hotel room”
Reviewed October 13, 2014 for a stay in September 2014

Excellent communication and service. My flight from the US landed early and they accommodated me promptly with the change.
The location is within walking distance to the tube. And convenient to The Covent Garden and Soho if you don't mind walking.
The apartment was clean and relatively quiet. Ran out of towels (but the phone number was clearly stated if you needed more)... I just felt like a bother doing so, so I made do. No elevators so you must climb two flights of stairs. Busy street with buses, bikes and cars but that only came with convenience as I used public transportation.
I would stay again, as the price was equal to a local hotel which provides only half the space.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaPCn
Chicago, Illinois
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location, very clean & comfortable”
Reviewed July 29, 2014 for a stay in July 2014
1
person found this review helpful

This apartment is in a great location in London, close to tube & within walking distance to many attractions. There was enough room for myself & my 3 teenagers. it was very clean & comfortable. There are also several coffee shops & sandwich places right by this apartment. We will definitely stay here again when we visit London!
Cons: it is located on a busy street & was quite noisy at night time (we did however have the windows open because of the warm weather).

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location & comfort
Liked least: On a noisy street
Traveling group: Teenagers
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014 for a stay in May 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness
Liked least: The odou of food from restaurant outside near the property
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
May 16, 2014
Hi,

We are pleased everything was ok with the apartment, please come back soon!

From all at West End Agency
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Dublin, Ireland
Reviewed May 7, 2014 for a stay in May 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location and the spaciousness of the flat
Liked least: Nothing
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
May 8, 2014
Hi Pearl & Khaled,

Thank you so much for your lovely response. We are pleased you enjoyed your stay here in London, make sure you come back soon!

From all at West End Agency
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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