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Premier Inn London City (Tower Hill) Hotel
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Reviews (2,379)
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Reviewed July 14, 2008

We stayed for 7 nights from June 28. We found the hotel to be clean, spacious even with another bed,and quiet because we had a room at the back beside the church. We never tried breakfast but across the street there is a pub offering breakfast from 2.5 pounds. Also on the way to the Tower Hill tube station there is a pub offering meals 2 for 8 pounds.
I would recommend you bring your own alarm clock because the alarm clock is connected to the TV and when the TV is off the the clock is also off. The only way to see the clock is to turn on the TV. Also, I would have liked the room to have a fridge. What I did find odd is that when the bill hit 500 pounds they asked us to pay even though they had our credity on file.
It took us 1.25 hours to get hotel from Healthrow by car (taxi). The tube station which has the circle and district lines and bus stops are about 8 minutes away. It takes approximately another 20 minutes to central London by tube. It will take alot longer by bus but you see all the sites. We felt comfortable walking from the tube station to the hotel even at midnight. The hotel is in walking distance to the Tower of London and Tower bridge.
If you are looking for well priced, clean, spacious hotel room with helpful staff and do not mind taking the subway(tube) then this hotel would be recommended. If you want to be where the action is then choice a hotel closer to central london.

  • Stayed: July 2008, traveled with family
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Thank tiflet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2008

The title says it all; this hotel was excellent! Booked the hotel site unseen based on tripadvisor reviews for a girl’s holiday with a friend. We were staying in London on holiday for 10 nights which is a very long time and got lucky that this hotel was so nice. The rooms are large compared to most European hotels. The bathrooms, although a little small, were adequate and the power shower was excellent after a long day of touring London. The beds were comfortable and tea/coffee making facilities in the room are a plus. Breakfast, if not included, is pricey so we suggest eating at the Goodman's Field (Whetherspoons) across the street. Very reasonable prices for all meals, friendly atmosphere, and FREE WIFI!! Don't pay the crazy amount at the hotel when you can get WIFI access for free at Whetherspoons along with a good meal and drink.
Be warned the hotel is not in central London but in a business district. There is a not a whole lot right around the hotel but Tower Bridge and the Tower of London are a very short 5-10 minute walk away. Also Tower Hill tube stop is about 5-10 minutes walk which is very convenient for getting all around London (be warned Tower Gateway DLR stop mentioned in other reviews is currently closed until 2009, but Tower Hill is right across the street and should get you wherever you need to go).

Most of the staff are very helpful and greet you with a smile. Only had one incident where a staff member would not take a phone message from someone who had tried to call while we were out. This was strange as just a few days before a note was left under our door of someone calling and requesting a call back. It could have been a misunderstanding between the person calling and the staff member but to be on the safe side, if expecting a phone call, be sure to let the desk staff know and tell them to take a message for you if you are out. Other than that the staff was great and helpful if you have questions for getting around London.

One other thing: other reviews have mentioned the hotel being noisy and the construction work going on across the street. My friend and I had a front room on the third floor and never experienced any noise, coming from either inside the hotel or out. It is true you sometimes hear sirens due to Police/Ambulance station down the street but you get used to it quickly. The construction was not an issue maybe because we were high enough up off the street. I imagine different rooms might be a different story so if you are a light sleeper request a room higher up if possible.

Over all a great hotel and I would definitely stay again!!

Extra Tip: Look into the London Pass if you are going on holiday and will be doing a lot of sight seeing. The London Pass with travel (A tube/bus/rail card can be added on as an option) is an excellent deal: saves time and money.

  • Stayed: June 2008, traveled with friends
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Thank augirl41184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2008

I had a pleasant stay here. a little out of central london for my liking, but transport links are very good. the hotel staff were a little 'cold' and not very engaging.
but i couldnt fault the hotel accomodation at all.
we had a lovely big room, all the basic facilities and we overlooked the railway line but were not distrurbed by any trains. catholic church next door which was handy for sunday mass. breakfast was fine - good choice of hot and cold. wifi was expensive to purchase though!

  • Stayed: June 2008, traveled with friends
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Thank EmmaYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2008

Located in the financial district. Myself and a colleague stayed at this hotel whilst on a course in London on the 26th June. The hotel was immaculate, the rooms were nice, the toilet (altough a little on the small side) was more than adequate and tastefully decorated. The beds were comfortable and the in room facilities were excellent. Also plenty to choose from for breakfast, fruit, fry up, croissants etc etc. Would definately stay at this hotel again......on business or pleasure! Thumbs up from me =)

  • Stayed: June 2008, traveled on business
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Thank x-natalie-x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2008

We stayed here on the 6 june for 3 nights with breakfast included in the price. we could not fault the hotel it was excellent. The rooms were spacious and spotless, the staff were polite and helpful and the breakfast was more than adequate.The location was within easy access to public transport including the Docklands railway and we did not find it at all a problem travelling into central London. We would most definitely stay here again.

  • Stayed: June 2008, traveled as a couple
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Thank thegadgey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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