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“Excellent Family Room”

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Premier Inn London City (Tower Hill) Hotel
Ranked #207 of 1,067 Hotels in London
Certificate of Excellence
Selby, United Kingdom
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Excellent Family Room”
Reviewed December 31, 2012

Despite the District & Circle and half the Northern Line being shut, we made it to the Premier Inn late on a Saturday night and were not surprised by the hotel at all.
We got the usual first class Premier welcome and a spacious and spotless family room to accommodate two adults and two teenagers.
The beds were superb and you could have heard a pin drop all night.
Breakfast was spot on and our brief stay was faultless.
Nearest tube is Aldgate East on the Met & City line (10 minutes max from Kings X) and is at most a 5 minute walk from the hotel.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CB_Stuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, January 7, 2013
Dear Guest,

I am very pleased to hear you had an enjoyable stay with us and that you had a hearty breakfast at the hotel! We look forward to welcoming you back to our hotel in the near future.

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,151 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (240)
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Enschede, The Netherlands
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 30, 2012

Very, very riendly and helpful staff! They answered all our questions adequately, charged our phones (we forgot our UK power adapter), and even offered us a free coffee when their cab service delayed a few minutes. Really nothing to complain about!

Further, rooms were basic, but as convenient as you,would expect from PInn. Breakfast was good. Unfortunately, our wifi was valid for only a half hour. On an ipad, you apparently have to use this half hour at once.

Finally, also Tesco and the tube were close by,

We would certainly recommend this place, good value for money for a citytrip.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Léon o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, January 7, 2013
Dear Guests,

Thank you kindly for the brilliant review posted. I am thrilled to hear you found the team very friendly and helpful, and that you had an enjoyable stay with us. We look forward to welcoming you back to our hotel again soon!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2012

Everything went fine untill breakfast time. The whole good service went downhill when I realized I had to wait half hour in a queue to have breakfast that was prepaid 6 weeks in advance.....outraged :-(

  • Stayed December 2012
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Necromance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, January 7, 2013
Dear Guest,

Thank you for the review posted. I have to apologise for the wait during the extremely busy breakfast service experienced, but trust you had an enjoyable stay with us.

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 28, 2012

Stayed at the Premier Inn during at the time of the Jubilee celebrations in London so accommodation was difficult to come by. The Premier Inn Tower Hill is located a few blocks from Tower of London so getting around is not too difficult. I had a top floor room which does have a view of The City (something hard to find in London in general) and although the room catered for my needs, it is unfortunately rather forgettable. The same can be said for the rest of the hotel and the service - nothing is remarkable but they get the job done. Given the time of the year, I suppose the price was to be expected but compared to other hotel stays, I would have expected a little more for the price paid.

Room Tip: Top floors on the street side have a bit of a view.
See more room tips
  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FreqL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, January 7, 2013
Dear Guest,

Thank you for the review posted. I am happy to hear you found the hotel acceptable for your needs, and hope to welcome you back to our hotel.

Kind regards
Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 27, 2012

We stayed at the hotel over Christmas and the hotel was fantastic, stayed with our daughter who was ten. We didn't book breakfasts in advance but we were able to on the day. Breakfast were good and service excellent. A twenty four hour bar and vending maching machine area came in handy over Christmas. Staff coulnt have been more accomadating , especially in making our daughters stay special, asking her about herself and generally making a fuss of her. We have stayed in four star hotels during various trips to London but they didn't match up to this with regards to service and value for money. It is just a stones throw away from the tube and sights such as st.Katherine's dock, the tower and tower bridge and HMS Belfast. There are lots of resturaunts a short walk away in and around tower hill. We will definitely be back as we said we feel as a family we have found a little gem.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gibb78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, January 7, 2013
Dear Guest,

Thank you for the 5 star review posted on your recent stay with us. It is really fantastic to read the review, and to see that you would stay with us again in the future. We look forward to welcoming you back!!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 24, 2012

I have stayed in lot's of Premier Inns over the years and this has to be the best!!

Staff really friendly, room very clean and quiet. Location ideal for Liverpool Stree Station, tube and Tower of London / Toer Bridge.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MalH190725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, January 7, 2013
Dear Guest,

I am very pleased to hear you thought our hotel was the best Premier Inn you have stayed at. This is truly a tremendous review, and would like to thank you for the review posted. We hope to welcome you back to our hotel in the near future.
Kind regards

Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 17, 2012

We have just returned from another brilliant two night stay at this hotel. We last stopped back in August in a family room with our eldest son and had a wonderful stay so decided to book this one for our Christmas Party night and the next night. Once again the room was comfortable, clean and tidy. The bed was very comfortable and made for a relaxing stay. No noise was heard from the other guests within the hotel or from the train line that we backed onto. We were in room 514 if that is helpful to you. Would definitely recommend this hotel, five minute walk to Tower Hill tube if that and you can get a direct link into the center of London. We will most definitely be booking again and again and again.

Room Tip: We stayed in room 514 and experienced no noise or disturbance. You do look out over the train line...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CAshby_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, December 18, 2012
Dear Guest,

Thank you very much for the brilliant review on your recent stay with us. We are very pleased to hear you enjoyed your stay again, and very pleased to hear you decided to stay with us again. We hope to welcome you back to our hotel again very soon.

Kind regards
Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London City (Tower Hill) Hotel

Property: Premier Inn London City (Tower Hill) Hotel
Address: 24 Prescot Street, London E1 8BB, England
Location: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#76 Family Hotel in London
#120 Romantic Hotel in London
#202 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London City (Tower Hill) Hotel 3*
Number of rooms: 165
Official Description (provided by the hotel):
Around the corner from the Tower of London and minutes from Canary Wharf, Bank and Liverpool Street ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London City (Tower Hill) Hotel London
London Premier Inn
Purple Hotel London
Sleep Inn City London Hotel
Purple Hotel City London
Premier Inn London City (Tower Hill) Hotel England

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