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“Found no fault!”

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Premier Inn London City (Tower Hill) Hotel
Ranked #199 of 1,069 Hotels in London
Certificate of Excellence
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Found no fault!”
Reviewed November 23, 2012 via mobile

My boyfriend and I have just stayed in this premier inn from Monday-Friday. It is a fantastic place to stay in London. Neither of us had been before and it wasn't difficult to find our way with the tower hill tube station being a 5 minute walk away. The nearby tube stop also makes it very easy to explore London from the hotel, we used the tube to go everywhere both day and night. The area is still quite busy at night so it is safe to use the tube. Tower bridge, the tower of London and Thames riverboat cruises are also a 5 minute walk away.
The hotel itself was the cleanest we have stayed in, there was no fault to be found with the room! The staff were all very very friendly, the food was very tasty. Considering all the good points the price that you pay isn't bad at all either. If we ever return to London we will stay at this hotel again! It was perfect!
P.s. It is also surrounded by streets with lots of restaurants, a good wetherspoon right across the road and also a tesco express if you fancy buying a sandwich in the morning to carry with you for lunch.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ayt2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, November 26, 2012
Dear Guest,

Thank you so much for the wonderful review on your recent stay with us. It is fantastic to hear you could not find fault with anything in the room, and that you found the team friendly and helpful. These comments will be passed on to all departments. Again, thank you for the brilliant review, and we look forward to welcoming you back to our hotel soon!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Value
  • Cleanliness
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Portsmouth, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 22, 2012

Stayed with our 7 year old grand daughter as a London treat for her. Could not find fault with this hotel, easy to find re: directions and map sent through to my mobile, staff friendly and polite, rooms typical premier/comfy clean and fairly spacious. Breakfast was very good choice of hot & cold buffet etc lots of choices and well stocked. Lovely lady at check in for breakfast (unfortunately have forgotten her name) made a point of chatting to all including children. Would not hesitate to stay at this premier again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linpoly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, November 26, 2012
Dear Guests,

Thank you for taking the time to review our hotel on your recent stay with us. I am so pleased to hear you and your family (including your granddaughter) enjoyed the stay with us, and that you could not find any fault during your stay! We look forward to welcoming you back to our hotel in the near future.

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 22, 2012

Lovely room, lovely people, lovely food. Really enjoyed our stay. Would definitely go again. We were close to the Tower of London and the HMS Belfast. 2 destinations definitely worth a visit. We paid for the meal deal, and we're not disappointed. We both had the steak an it was delicious!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slaters03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, November 26, 2012
Dear Guests,

Thank you for the 5 star review posted on your recent stay with us. I am so pleased to hear you enjoyed your stay and that you made use of the special Meal Deal, which is really good value for money! Thank you again for such a wonderful review, and we hope to welcome you back very soon!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paignton
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 21, 2012

Absolutely unbelievable customer service. Everyone smiles, everyone seems to care, great little restaurant, cosy little bar area and one of the most comfortable beds I have ever slept in. And everything as clean as a whistle. I thought I was in a 5 star hotel - well done Premier inn!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stiren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, November 26, 2012
Dear Guest,

Thank you for such a fantastic review, it really makes us feel very proud to be part of the team at Premier Inn Tower Hill. We appreciate the 5 star comments, and look forward to welcoming you back to our hotel in the near future!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorchester
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 20, 2012

Not easy to find and no parking (but there is plenty around the corner in Minories)

The breakfast was more than we expected and the staff very good and helpful

The family was large but one of the childrens beds was a mattress on the floor (that is why I havent given 5 stars) and our 12 year old was disappointed by that (and couldnt see the TV!)

Location is great for Tower and London Bridge sightseeing

I would recommend for a short stay

Room Tip: Even though we backed on to the overground trains there was no noise - soundproofing is superb
See more room tips
Stayed November 2012, traveled with family
Helpful?
1 Thank DorchesterBev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, November 21, 2012
Dear Guest,

Thank you for the review posted about your recent stay with us. I am glad to hear you and your family enjoyed your stay with us, and hope to welcome you back to our hotel in the near future.

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 19, 2012 via mobile

What a fantastic stay. The room was spacious and comfortable. The bathroom clean and good shower. Prescot St can be quite busy but the noise did not permeate my room ( top floor ). The breakfast was bountiful and pleasant. The location was brilliant, 2 mins walk to the underground and on the circle line, so very convenient. Safe, secure and very enjoyable. A pub across the road and a Tesco express across the road means you are well serviced. Friendly desk staff. I would not hesitate to stay here agin and hope to do so again soon. Thanks for making my London trip brilliant.

Stayed November 2012, traveled solo
Helpful?
Thank exploragal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, November 21, 2012
Dear Guest,

Thank you for the brilliant review posted. I am so happy to hear you enjoyed your stay, and that you wouldn't hesitate to stay with us again. Your comments are truly appreciated, and we look forward to welcoming you back to our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salzburg
Level 4 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 17, 2012

I woud say thank you for your friendliness - we enjoyed our stay (5 nights) very much this November! The room was spotless, the shower in the bathroom was hot with high water preasure. Extrem friendly staff, always time for a small talk and help when needed. The breakfast is plenty of food (fully english, sweets, all kinds of cereals, toast, fruit-salad, berry, assorted tea, coffee, apple - cranberry and orange juice). The location of the hotel is behind the DLR but don't be afraid - there is no noice and the nights are surprising silent! A 5 minute walk brings you to the Tower of London; Bus and tube stations are very closed. In the oposite there is a Tesco Supermarket and a little bit up the street a Pret a Manger. Can't await our next London Trip - we found a new favorite Hotel :-)

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Koili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City (Tower Hill) Hotel, responded to this review, November 21, 2012
Dear Guest,

Thank you for taking the time to review our hotel. I am very pleased to hear you had an enjoyable stay with us. Indeed a compliment for us that you have found your new favourite hotel! Again, thank you for the kind review, and we look forward to welcoming you back to our hotel soon!

Kind regards
Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London City (Tower Hill) Hotel

Property: Premier Inn London City (Tower Hill) Hotel
Address: 24 Prescot Street, London E1 8BB, England
Location: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#72 Best Value Hotel in London
#76 Family Hotel in London
#120 Romantic Hotel in London
#202 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London City (Tower Hill) Hotel 3*
Number of rooms: 165
Official Description (provided by the hotel):
Around the corner from the Tower of London and minutes from Canary Wharf, Bank and Liverpool Street ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London City (Tower Hill) Hotel London
London Premier Inn
Purple Hotel London
Sleep Inn City London Hotel
Purple Hotel City London
Premier Inn London City (Tower Hill) Hotel England

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