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“Unhappy stay”
Review of Surtees Hotel

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Surtees Hotel
Ranked #291 of 558 London B&B and Inns
az
Level 5 Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Unhappy stay”
Reviewed September 19, 2013

The hotel is perfectly situated, close to Victoria station. BUT, the rooms are painfully small, no room for suitcases, etc. The breakfast was of very poor quality. The worst, however, is their policy of only changing out the towels after 3 days of use.....bathroom is so small and windowless that there was no place to dry them. Very unsanitary. Would not stay here again . There are s ads oh hotels in the area to choose from

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank chigirlaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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English first
Zlin, Czech Republic
1 review
Reviewed September 14, 2013

Surtees Hotel is small cheap hotel ideal for travellers who want to visit the centre of London. It has a perfect location - 10 minutes from Victoria Station. There are very small rooms in the hotel, but they are very clean and useful. The stuff is very kind a helpful, breakfasts are very well. I can recomand it for all travellers, who are looking for low cost, simple but clean accomodation.

Lucy from Czech Republic

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucinka2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 4 Contributor
30 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 10, 2013

Good location, close to Victoria Station, ten minute walk to the heart of London (Westminster Abbey etc.) Extremely helpful staff, very friendly, eager to please. Rooms are small but so what, you don't visit London to spend time in your room. It's a place to sleep with just enough room for en suite shower and water closet. Excellent value for this price range.

Room Tip: No A/C, which wasn't a problem at night when the temperatures cooled off.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank timmtimm72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
Reviewed August 30, 2013

super super nice people run this little place, looked pretty typical compared to the other hotels around the area, breakfast was ok and filled us up to start our day..our room was like a bed in the middle of a bathroom, shower on one side toilet on the other but for me and my 2 kids it was fine.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Kathy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genoa, Italy
Level 3 Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 26, 2013

Surtees Hotel is a small hotel very close to Victoria Station.
The shared badroom is small but cozy, the place is clean and quiet, taking in consideration it is partially a wooden building, like the bost in UK.
Staff is very nice and the prize is affordable, considering the position in the centre of London. The breakfast (continental type) is included and it is rich.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Topocuccioli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
Reviewed August 26, 2013

this shouldn't be called a hotel, a rooming house maybe. Hot water is only available between 5 pm and 10pm- if you are traveling outside of these hours- enjoy a cold shower. "Hotel" policy is to change towels only every 3 days and the rooms are just big enough to swing a small cat, if you have suitcases- you will be walking over them. Not even a phone in the rooms, you need coins for a public phone in the hallway. The staff were reasonably helpful, but even if you want a quick breakfast before the official time of 8am- sorry- not even a slice of toast. There are other hotels in the same area that looked better, but were booked up, if we could have moved--we would have.

Room Tip: don't stay at this hotel
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank gordon a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

BC Canada
Level 4 Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 18, 2013

The room was okay for the price and the area. Clean enough, with the smallest bathroom ever seen. If you added a tiny shower to the side of an airplane lavatory you have an idea of the size. Large people beware. The wifi didn't work in the room and we were on the ground floor. If you went down to the basement breakfast room it sometimes worked. The breakfast was only for one hour and not enough tables for all guests at once. Breakfast was basically toast, cereal and fruit, and tiny cups of coffee that you had to wait for a refill. Bananas and cheese gone in first 10 minutes of the hour and then no replacements. Staff were very pleasant and friendly. We were given kettle and instant coffee for the room when we asked for it. Location in Pimlico was excellent, close to Victoria Coach station and plenty of restaurants in area.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brensher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surtees Hotel

Property: Surtees Hotel
Address: 94 Warwick Way | Victoria, London SW1V 1SB, England
Location: United Kingdom > England > London > Pimlico
Amenities:
Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #291 of 558 B&Bs / Inns in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Surtees Hotel 2*
Number of rooms: 10
Reservation Options:
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Also Known As:
Surtees Hotel London, England

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