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Reviewed 3 weeks ago via mobile

Stayed at the newly opened ‘The Horton, Shoreditch’ which is less than 5 minutes walk from Shoreditch tube station. Only 3 weeks since opening so everything looking fresh and welcoming. Lovely smart, casual atmosphere in the lobby area which shared space with the ‘Albie’ restaurant and hotel bar. In addition on the 14th floor is ‘The Seabird’ bar and restaurant which offers rooftop dining with great views of the area. We paid £219 bed and breakfast therefore high expectations of good service and standards expected.
Reception staff were very friendly and welcoming, attending the guests with a smile and happy to offer assistance regards any queries or requests. Dressed in casual attire, in keeping with the theme of the hotel.
Stayed to celebrate our 4th Anniversary, doubled up with attending a friends 30th birthday. When booking we made a note of the purpose and it was a pleasure that this was acknowledged with a room upgrade and bottle of Prosecco in the room with a congratulations welcoming note.
Room was a comfortable size, pretty standard for a London hotel with king bed, en-suite shower. Good technology in room with DAB smart speaker radio and flat screen tv with Freeview channels. Tea and coffee self service included. Despite a new building, room decor is themed around a idea of refurbished warehouse with exposed pipes, wiring in corridors and exposed concrete ceiling which I liked but may not be to everyone’s taste. En-suite shower tiles throughout to a high finish.
Nice little touch in the room which includes 5-6 books on the shelf for light reading should one wish. In addition each room is provided with a little bag on the wall for guests to request a small light complimentary snack breakfast of juice, fruit and nut bar. Each room also has a safe and fridge with complimentary water and milk for tea/coffee.
A lovely nice stay in one of London’s newest hotels, and the freshest in the ‘Horton’ chain - recommended and would stay again, however standards and experience of the stay were on par with the cost and therefore I would suggest other hotels could be better value for money.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank jamesa913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen-TheHoxton, Head of Rooms at The Hoxton, Shoreditch, responded to this reviewResponded 4 days ago

Hey there James,

Thank you so much for taking the time to post your fab review about Southwark, the newest addition to The Hoxton family, I completely agree it is beautiful!!! You should definitely come over and give Shoreditch a go sometime too, we even have a rooftop restaurant on the way as well, although not quite as high but equally gorgeous!



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Reviewed 3 weeks ago

Not normally one to write a review but was compelled to do so based on my recent stay. Hotel surpassed expectations - great location; good sized rooms (by London standards) but what really stood out was staff and their attention to detail. Special shout out to Isabel who always welcomed me by name, with a beaming smile.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank pbravery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen-TheHoxton, Head of Rooms at The Hoxton, Shoreditch, responded to this reviewResponded 4 days ago

Wow, thank you so much for such a fab review and for going against normality :)

Isabel is certainly one of our stars and was so happy when she saw your review.

I very much hope to have you back with us again soon,

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Reviewed 3 weeks ago via mobile

The staff? The food? The service? The location? Which one do i start with?! Hoxton Hotel really didn’t dissappont! Lovely lovely people, super helpful staff that go out of their way to fulfil your needs. Nikos, Faith and Peli made everything so so easy for us and with a genuine smile always! Literally felt like i was getting special treatment! The food quality - reeeeally great, had the mac and cheese chorizo with jalapenos - SO GOOD. Oh. And their sweet potato fries, just WOW haha.
Exceptional stay and last but not least, they got an analogue booth by the reception that takes contactless payments!!! what??? 
5 stars from me!

Date of stay: September 2019
Trip type: Traveled on business
Thank marilian90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen-TheHoxton, Head of Rooms at The Hoxton, Shoreditch, responded to this reviewResponded 4 days ago

Wow, it is so cool to see so many of the team impressed as well as so much of the hotel and what we do here... even the photobooth!

Hope to have you back with us again soon,

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Reviewed 3 weeks ago

this is a hotel that it has been there for long. it's super organised and super cool. You can meet many different people from locals to business people and from tourists to students. I love the place and I love the lobby. Staff is so attentive and Isabel and Nikos are very approachable for anything you need.

Date of stay: August 2019
Thank SAILORMAIRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen-TheHoxton, Head of Rooms at The Hoxton, Shoreditch, responded to this reviewResponded 4 days ago

Hey there Sailormairi,

Thank you for taking the time to post your fab review and for your lovely feedback for Isabel and Nikos, they were so happy when they saw your review!

Hope to have you back with us again soon,

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Reviewed 3 weeks ago

Had the best time staying at The Hoxton- Shoreditch. The hotel is beautiful and has a great scene day & night. Faith at the front desk was a huge help with a package I got delivered to the hotel that needed to be forwarded to my next location. Everyone is so nice & accommodating. I highly recommend this hotel to everyone!

Date of stay: September 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank sallyctm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen-TheHoxton, Head of Rooms at The Hoxton, Shoreditch, responded to this reviewResponded 4 days ago

We love you too Sally! Thank you so much for your great feedback and for your shout out to Faith! She was so happy when she saw your review!

Hope to have you back with us again soon,

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