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“Great hotel in the heart of London”
Review of The Sumner Hotel

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The Sumner Hotel
Ranked #158 of 1,068 Hotels in London
Certificate of Excellence
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel in the heart of London”
Reviewed December 2, 2012

Stayed October 9 - 12, 2012 with my wife. When we fiirst arrived after our long car ride South Hampton (cruise port) we was offered aftyernoom tea (coffee) rrom the helpful and welcoming stuff. The Sumner is located on a very quite street, near Marble Arch, Oxford Street, and the subway (tubes). The hotel is very well maintained, There is complimentary internet, tea and guide books in the lobby.Complimentary breakfast, with a variety of food to please all and any plates.On our first day there we were given a liost of neighborhood restaurants to try. this was very helpful.
Our next trip to London we will defiantly stay at The Sumner Hotel. We highly recommend this hotel. The front desk staff and the breakfast staff was simply wonderful while not intusive. Thank you Sumner Hotel for a wonderful vacation.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
1 Thank wdw_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 28, 2012

I could be completely biased in giving The Sumner Hotel 5's on all ratings but it really is my home away from home. It's the fourth time that I've stayed there and this time, I booked the deluxe room and it was worth every penny. We got there at around 9 am and although it was still too early to check in, they offered us to have some breakfast downstairs. The hotel is 5 minutes away from fab Oxford street shopping and the Marble Arch tube stop. M&S is also just a few steps away where you can get water and supplies. You may think that being so close to Oxford street will make it noisy but the hotel location gives you a very residential feel.

The hotel is clean, the staff are attentive and will do whatever it takes to make your stay as comfortable as possible. They arrange for a car to take you to LHR for £55 payable to the driver as well.

All in all, I can't imagine staying anywhere else whenever I'm in London. The location is perfect and safe, the hotel itself is clean and chic, and you can't beat the price.

  • Stayed November 2012
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank potsnpans29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesumnerhotel, Manager at The Sumner Hotel, responded to this review, November 30, 2012
We owe a cheerful thanks at your words of homage and an expression of approval regarding our hotel-The Sumner. We make you sure that your best wishes to all our genial staff members will be intimated at any cost. Your convenience in being there brought a type of complimentary cheers to us. Your joyous moments at the hotel and ease in moving around which made you more comfortable is itself our utmost success. Cleanliness gives the outcome of affordable shelter and healthy environment to our customers.
Hope to see you again.

We convey our best wishes to You and Your family members and wish you a merry christmas in advance

Kind Regards,
Rohit Gogia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2012

What a pleasant stay at The Sumner. The hospitality was warm and frienly and all staff were very polite and friendly and assisted myself and my travel opartner.

I was particularly impressed with the professional manner of the breakfast staff in particular a lady called Dora who was always in a good mood and warm and friendly offering exceptional service to all patrons of the hotel. I found my stay at The Sumner although short lived very enjoyable and would definately recommend this hotel for other travellors and I would most certainly return to this hotel should I venture ton London again.

Kevin Musikanth
Cape Town

  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
1 Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesumnerhotel, Manager at The Sumner Hotel, responded to this review, December 1, 2012
Dear Mr Kevin,

Your stay is a kind of worth to our hotel. We give our warm feeling of thanks on your genial feedback. As far as our hotel is concerned, we people tries to achieve to the maximum feasible extent in achieving your aspirations and hopes on our service . The hotel brings out homey experience to all the customers in all types of circumstances. Your kind review eases up charms in the minds of our guys and boost up their deep-heartened service in a more desirable fashion.
Hope you had a pleasure-trip and be free to contact us again. We are here to receive our customers with lots of love.

Wishes to you & whole family,
Thank you,
Rohit Gogia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2012

Warm welcoming. Very clean. Handily located for Marble Arch and Hyde Park, yet in a quiet suburb. Staff ensured our stay was very enjoyable. A short tube ride away from theatreland and right on the doorstep of Oxford street shopping. Will recommend to others travelling from Yorkshire.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
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    • Rooms
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Helpful?
1 Thank Jane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesumnerhotel, Manager at The Sumner Hotel, responded to this review, December 2, 2012
Dear Sir,

We welcome your warm regards and comments on our hotel-The Sumner. It's our pleasure to incur this type of review from you. I thank you on behalf of all our staff to been with us for the stay. We are in further move to enhance you the utmost feeling of pleasure and convenience at all levels.

Best wishes to you & family.

Best regards,
Rohit Gogia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
1 review
Reviewed November 22, 2012 via mobile

My stay at The Sumner was everything you could hope for when away from home. Friendly staff, from reception to the cleaning staff. I especially enjoyed the relaxed home-like feel, particularly the lounge space with books and an iMac. The buffet breakfast included in the room charge was an excellent spread. I highly recommend this hotel.

Stayed November 2012, traveled solo
Helpful?
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshawa, Canada
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 15, 2012

The location is excellent - close to the Marble Arch, subways, buses, sightseeing tour buses, and shopping on Oxford. It is well maintained. Complimentary internet. Complimentary breakfast includes eggs, bacon or sausage, toast, bagels, croissants, cereals, etc.......plenty. The only thing missing, was towel bars to hang shower and hand towels (pretty minor critique really). We would certainly stay there again!

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank MrXFro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 15, 2012

The Sumner is on a quiet street a few blocks north of Oxford Street near Marble Arch, a prime location, close to everything. Our room was large, clean and comfortable, and though it faced the street, it was very quiet. It cost half of what the nearby hotels cost, and the price included a continental breakfast. Service was friendly and first-rate. I would definitely go back. It's an excellent choice, quality-wise and dollar-wise.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlexFStop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sumner Hotel

Property: The Sumner Hotel
Address: 54 Upper Berkeley Street | Marble Arch, London W1H 7QR, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#71 Family Hotel in London
#94 Romantic Hotel in London
#117 Business Hotel in London
#127 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
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Also Known As:
Sumner Hotel London
The Sumner Hotel London, England

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