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“Brilliant” 5 of 5 bubbles
Review of Hilton London Tower Bridge

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Hilton London Tower Bridge
Ranked #182 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Bristol, United Kingdom
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Brilliant”
5 of 5 bubbles Reviewed February 7, 2013

Superb location. The best reception staff I think we have ever had in a UK hotel. Very good room. We were unfortunately only at the hotel for one night and would love to stay there again next time we are in London. The area around the hotel is buzzing, great walk along the embankment in both directions as well as over tower bridge to Katherine Dock, just minutes from London Bridge station and underground and to Borough Market. The only trouble is it will become so popular we will never get a room!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beauf0rt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 8, 2013
Thanks ever so much for the kind feedback. I was really glad to hear that you loved our location, your room and the service provided by my dedicated team.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,707 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (507)
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 5, 2013

I was staying at the Hotel for a the week and thought the location was perfect with quick access to southbank, Tower Bridge and London Bridge tube station. The staff were extremely helpful and cheerful. Special thanks to Ravena and Peggy in the executive lounge who helped with my travel arrangements.

The room was extremely comfortable (with the great touch of block out curtains) to create perfect conditions to have a sleep in.

During my stay I tried the sushi at Takara downstairs in the lobby. The food was amazing as it was all made in front of you. The resturant and staff were very welcoming and helpful.

I would definately reccomend this Hilton hotel and commend Sven and his staff on another amazing stay.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Darren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 6, 2013
Thank you for taking the time to post feedback about your stay with us. It was really great to hear that you loved our Takara Sushi Bar and that you found my staff so helpful and friendly.

You are quite correct in terms of our hotel being excellently located for visits to Southbank and our local tourist attractions (The Shard, Borough Market, Tower of London, HMS Belfast and Tower Bridge) as well as transport services - bus, overground and underground.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Teignmouth, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 5, 2013

I was delighted to find this hotel as normally stay north of the river. Lovely modern hotel and really nice bedroom - lots of lights which is always helpful. Great location as could walk to work over London Bridge the next morning. Would recommend to business travellers.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WessexZoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 6, 2013
Was so glad to hear that you enjoyed your stay with us and found our location so central and convenient.

We look forward to welcoming you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

Stayed at this hotel before travelling via Gatwick. This hotel is close to London Bridge Station and therefore easy to get to Gatwick. The hotel is modern, clean and in an excellent location. There are plenty of restaurants on the south side of the river close to the hotel, or a ten minute walk across Tower Bridge to St Katherine's Dock. There are lovely walks along the river towards Southbank or to The Tower of London.
Some of the reviews for this hotel were not good so i was pleasantly surprised to find it better than expected.

Room Tip: We asked for a quiet room and got one on an upper floor. Would have been nice to have a view of the...
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 4, 2013
Thank you for taking the time to post such positive feedback. Our hotel has won the TripAdvisor Award of Excellence for the past 3 years and we welcome customer feedback.

It was great to hear that you found our location so convenient in terms of exploring Southbank as well as access to Gatwick Airport.

We hope to be able to welcome you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
2 reviews
5 of 5 bubbles Reviewed February 4, 2013

I stayed here for my wifes birthday and the hotel could not have done more to make us feel welcome. The room was refurbished and very smart,the breakfast fresh with plenty of choice,the evening bar service willing and friendly. I have to say the position of the hotel is excellent for exploring the southbank and I will certainly be back......

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 4, 2013
It was great to hear that you lilked our central location, our bar and restaurant as well as your overall stay with us at Hilton London Tower Bridge.

I am happy that we were able to add to your wife's birthday celebration and we look forward to your return visit.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meltham, England, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed February 3, 2013

Stayed here for a Saturday night with the family - had two great adjoining rooms. Superb location as you can walk across Tower Bridge to the Tower and HMS Balfast is right on your doorstep. It's also right across from the London Dungeon but didnt go there as the queues were huge and reviews not great. Very handy for the rest of London as the Tube station is right over the road.

Arrived early and rooms were ready so went straight up to dump all our stuff. Kids loved their room and the Z bed was already up and made for our youngest. Had lunch in the hotel - nice and quiet and relaxed.

I've stayed here on business before and the bar can get a bit manic in the evening but there is a completely different atmosphere at the weekend. Cocktails in the evening are fantastic too - they have a real attention to detail when making them and the bar staff were lovely.

Very highly recommended.

Room Tip: North side rooms can be a bit noisy as sound travels up between the buildings outside.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Heath J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 4, 2013
Thanks ever so much for the great feedback. It is always great when a business guest returns on the weekend with the family.

I am glad that you enjoyed the hotel location, the service and our famous cocktails in the Ruba Bar.

We look forward to your next stay.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland, USA
Level Contributor
156 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed February 3, 2013

I spent 2 nights at the Hilton Tower Bridge on a combined family/business trip to London. I really liked many features of this hotel, but some others really got on my nerves. First, the location is great. It is a short walk from London Bridge rail/tube station, steps from the riverside walk, in the shadow of the newly opened Shard tower. Many shops and eateries nearby - in addition to the coffee shops etc. I appreciated the M&S and Tescos practically next door. Borough Market and Hayes Galleria are just a couple of minutes away, great for exploring. This is a part of London that I would never visit when I was growing up, but it is so very different now. The hotel itself is rather nicely appointed. Modern, relatively spacious, very comfortable beds, and good bathroom by UK standards. So what's not to like? Well, too many things brought out the cynic in me. The in room internet fee is £15 per day, which is pure extortion. So annoying when something that's free at more affordable hotels (and even at the Tesco's next door!) is overpriced in hotels like this. There's a fridge in the room, but it's impossible to use - only to be used for the minibar. And although they have the typical note in the bathroom about "do your part to save the planet by reusing your towels" (no problem with that), the one thing that they do seem to want you to use are the mini glass bottles of water that are shipped in from Scotland. So much for really wanting to save the planet. I checked out the fitness 'center'. It has a few pieces of standard equipment in it, but is tiny. I opted to run along the river instead, and that was really nice.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CPtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, February 4, 2013
Thank you for your kind feedback.

In addressing the issues you raised, I would like to advise that we have a fitness room on the 3rd floor of the hotel as well as an agreement with 37 degrees gym on our estate. As a guest you qualify for a 50% discount on the daily membership which allows you to work out in a larger facility should you wish. They have a pool, sauna and steam room.

We provide free to guest Wifi in all public areas as well as free internet in the Executive Lounge if you are staying on an executive floor.

The free bottles of water which we provide in every guest bedroom fall within our policy of buying from United Kingdom suppliers.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton London Tower Bridge

Property: Hilton London Tower Bridge
Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Green Hotel in London
#88 Business Hotel in London
#93 Family Hotel in London
#130 Romantic Hotel in London
#139 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Tower Bridge 4*
Number of rooms: 245
Official Description (provided by the hotel):
Set against the backdrop of one of the capital's most renowned historical landmarks, Hilton London Tower Bridge is on the doorstep of the city's financial and shopping districts. We're located in a prime sightseeing location, near to many of London's top tourist attractions. This, combined with fantastic dining, stylish rooms and first-class business and leisure facilities, means we have everything you need for an unforgettable stay in London. A choice of elegant rooms and suites await your arrival at Hilton London Tower Bridge. Select a spacious Suite with a separate living room and upgraded amenities. Upgrade to an Executive room to benefit from free breakfast each morning, refreshments through the day, and spectacular London views from the terrace. We offer a fantastic sightseeing location, within walking distance of the Shard, Shakespeare's Globe, trendy Borough Market, Tate Modern, HMS Belfast and the Tower of London. London Bridge Station is a 3-minute walk away, giving easy access via the Northern and Jubilee Lines to London attractions including Buckingham Palace, Westminster, the West End, Canary Wharf and the O2. Sip cocktails with family and friends in the lively atmosphere of the stylish TwoRuba Bar. Book a table for afternoon tea or simply relax with a newspaper and a fresh coffee. Feeling peckish? Sample mouth-watering snacks from the lunch and dinner menus. Drawing inspiration from the Italian way of life, Jamie's Italian is all about relaxing, sharing great food and enjoying each other's company. With its laid-back atmosphere, Jamie's Italian is the perfect spot to unwind with family and friends, while tucking into fresh pasta, beautiful antipasti, and delicious desserts. ... more   less 
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Also Known As:
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
London Hilton
Hilton Tower Bridge
Hilton London Tower Bridge England

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