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Hilton London Tower Bridge
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Reviews (4,337)
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2,495
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2,493 - 2,498 of 4,337 reviews
Reviewed November 26, 2012 via mobile

The receptionist was very polite, made small talk with us while checking us in. We had a free upgrade to an Executive room, we couldn't fault the room & the bed was just right, not to soft & not to hard. Overall the Hilton made our time in London very special.

  • Stayed: November 2012
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Thank Nyikos1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this reviewResponded December 10, 2012

We appreciate the time taken to post feedback and were so happy that you enjoyed your stay with us at Hilton London Tower Bridge.

I was pleased to hear that my reception team were so polite and friendly when you checked in. It was great to read that you enjoyed the free upgrade to the Executive room.

We look forward to welcoming you back in the near future.

Sven M. Goosen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2012

Nothing to fault with this hotel, great location, and to top it all, smoking rooms, that were not grotty and smelly, it was a fantastic stay, the rooms were really comfortable, very clean. We were staying at the Hilton with friends for a weekend in London, and it was one of the nicest hotels we have ever stayed in, I have to say the smoking facility made it better for me, but also for our friends who are non smokers, as we weren't hanging round outside puffing!!!!
This is a great location, so close to the underground station. The location of the hotel is very very noisy, but just close your window, and you won't hear a thing!!!!!!!!!
No more to say, except FAB FAB FAB

Room Tip: If you do still have the horrible habit like me, as for a smoking room!!!!!!!
  • Stayed: November 2012, traveled with friends
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Thank Lorraine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this reviewResponded December 10, 2012

It is always great to receive customer feedback and we thank you for the time taken to post feedback.

We hope to be able to welcome you back in the near future.

Sven M. Goosen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2012

Located a few blocks from the London Bridge Underground station on the south side of the River across from the Tower of London.

New construction, modern hotel with standard American chain sized rooms, spacious and clean modern bathroom and comfortable, well appointed room. Hotel has a spacious (busy) lobby, modern gym and offers an Executive Lounge with a nice roof deck.

Friendly staff and convenient location enhanced the visit. Short walk from hotel to Tower Bridge (which has pedestrian walk-way) and into heart of things. London Bridge Underground station a few short blocks walk has access to Julibee Line and Northern line. Hotel is located on a commercial block with access to outdoor arcade with restaurants, shops and great view across the river. Main Street where hotel is located has supermarket, several convenience stores and (of course) pub.

Easy point to explore from and nice modern room when you return.

Stayed: November 2012, traveled with friends
1  Thank CMMNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this reviewResponded December 10, 2012

I am glad to read that you enjoyed your stay finding our location so central and my team so friendly and efficient.

We hope to be able to welcome you back in the near future.

Sven M. Goosen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2012

This is a belated review as we stayed here in July, but I can only reiterate what has already been posted, excellent service, comfy room , great location and they even provided me with disabled parking in the basement. Will definitely be going to this hotel again.

  • Stayed: July 2012, traveled as a couple
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Thank Bigdworthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this reviewResponded December 11, 2012

I was really happy to hear that you enjoyed your stay so much and found our hotel to offer comfortable accommodation, excellent service and a great location. I am also glad that we were able to assist you with the use of our disabled parking bay.

We look forward to welcoming you back in the near future.

Sven M. Goosen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2012

Sitting in the cafe Nero next to hotel so that I can access wifi. I am a HH member and stay at Hilton's all through the year. This is the 1st time they wanted to charge me. So, I have to go next door to get a cup of coffee and free wifi. Good customer experience? Good coffee at Nero though.

  • Stayed: November 2012, traveled as a couple
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Thank rich57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven G, General Manager at Hilton London Tower Bridge, responded to this reviewResponded December 11, 2012

Thank you for taking the time to post feedback. I noted your comment about WiFi charges and would like to clarify that we offer free WiFi to guests in all public areas. We also offer free WiFi to Hhonors Diamond and Gold members in their bedrooms as well as free internet in our Executive Lounge for those staying in Executive rooms.

Sven M. Goosen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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