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“lovely birthday stay” 5 of 5 bubbles
Review of Montagu Place Hotel

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Montagu Place Hotel
Ranked #120 of 1,087 Hotels in London
Certificate of Excellence
Dudley, United Kingdom
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“lovely birthday stay”
5 of 5 bubbles Reviewed June 10, 2013

my husband and I stayed here for 3 nights in January, the staff had excellent customer service skills and went out of their way to please us. On arrival we had champagne and strawberries brought to our room to celebrate my birthday. The toiletries were Molton Brown and were restocked daily. The room was clean and modern and very comfortable. Breakfast was good. during our stay carpet was being replaced which was good to see that the hotel was making positive changes. the hotel is convenient for tube and rail travel and very close to Madam Tussaud, cinema and restaurants.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arron D, General Manager at Montagu Place Hotel, responded to this review, June 15, 2013
Dear Guest,

Thank you for sharing your experience with us. Guest feedback is the most important of all, thus we all would like to extend our appreciation for taking the time to comment on each aspect of your stay. Please know that we take your feedback to heart.

We are glad that the service was excellent and that you also enjoyed your breakfast and room amenities.
We hope, above all, that you had a special birthday. Once again we wish you a happy birthday and many more to come.

With kind regards,

Arron Dorjbat - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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471 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Pontefract, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 9, 2013

A cosy little hotel within a 10 minute walk onto Oxford Street, less that 10 minute walk to Baker St Tube line and Marylebone tube, only 13-15 mins on the bus to Kings Cross. The basement room was rather small, but we only booked the night before so was lucky to get a room. A good location.

Room Tip: We had a basement room, although nice and clean with a smart bathroom it was a little cramped.Lookin...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JaguarJill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arron D, General Manager at Montagu Place Hotel, responded to this review, June 15, 2013
Dear Guest,

Thank you for your recent review of our hotel. I am so glad to hear that you enjoyed your stay with us and you were able to take advantage of our neighbourhood.

Thank you once again for taking the time to provide feedback. We look forward to welcoming you back sometime in the very near future.

With kind regards,

Arron Dorjbat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 31, 2013

Spent 2 nights here at the end of April 2013. It had its charm as it felt like an old-school B&B that kept up with the times. The room I had on the 1st floor was tight, but OK compared to usual European standards - American and Asian frequent travellers may struggle. The bathroom especially was pretty much just standing room where one step would take you from sink to toilet to shower.
Great location and easily accessible to the shopping high street or to Baker Street tube station (about 8-10mins walk).
Staff were helpful and polite.
All in, it was good value for money and I'll certainly be looking it up during a return trip.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Imran A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arron D, General Manager at Montagu Place Hotel, responded to this review, June 15, 2013
Dear Guest,

Thank you for taking the time to share your comments about us on TripAdvisor. Our guest’s feedback is the most valuable to us and we appreciate it!

We are glad that you had a pleasant stay despite the room size that you stated above. We pride ourselves on our exceptional product and service, thus we will always do everything possible to ensure both of these areas are top notch.

Thank you once again for taking the time to share your feedback with us. We hope to welcome you back in the near future.

Kind regards,

Arron Dorjbat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altrincham, United Kingdom
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

We had stayed at this hotel in the past and returned in view of our previous positive experiences. Once again we enjoyed the excellent location near Marylebone High Street, a haven for shoppers. The room was very clean and quiet with a comfortable bed and well stocked bathroom. Facilities for making hot beverages in own room.
Very helpful staff at reception.
As there is no lift at this small hotel, on this occasion we asked for a room on the first floor and we would advise clients of a certain age to do likewise.

Room Tip: See my comments above.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gib88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arron D, General Manager at Montagu Place Hotel, responded to this review, June 15, 2013
Dear Guest,

Let me first of all thank you for your kind review left on TripAdvisor.
It is always good to have the confirmation that our service is constant; time after time. It is nice to read that you enjoyed your stay and the room you stayed in, really fit the purpose of giving you all that you needed to make your stay a comfortable experience.

We certainly cannot wait to have you back with us and rest assured that you will find the same high standard once again.

With kind regards,

Arron Dorjbat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

My four days stay at this place last month was great and this was all because of this wonderful accommodation. From the moment I reached the place and till the time I left for the airport, it was all wonderful. Rooms are very beautiful and clean. Breakfast was fantastic other meals were ok. All the personnel employed here are very friendly and they co-operated very well. Highly recommended.

  • Stayed April 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Nikola C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arron D, General Manager at Montagu Place Hotel, responded to this review, June 15, 2013
Dear Guest,

Thank you for choosing to stay at Montagu Place Hotel and for taking the time to share your valuable comments about us on TripAdvisor.

I am very happy to see that you enjoyed your stay with us. Your kind words regarding our service and product was well received and I will be sure to share your review with our team.

Thank you once again for staying with us at and we look forward to welcoming you back in the near future.

With kind regards,

Arron Dorjbat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Main Beach, Australia
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

First time here, and will definitely make it my regular spot in London, provided the word doesn't get out and make it difficult for me to make a booking. Very very helpful staff. No lift, so climbing to third floor was good exercise. Strong and willing ladies carried our suitcases!! Very nicely appointed, good sized swanky room, with a huge bed. Separate shower and bath. Really good, and much more affordable and attentive and quiet than the Churchill up the road. Complimentary internet and water. Churchill take note!!!

Room Tip: You get what you pay for. Swanky rooms at the front of the hotel, higher is quieter. Only three floo...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MS49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arron D, General Manager at Montagu Place Hotel, responded to this review, June 15, 2013
Dear Guest,

We would like to thank you for taking your time and post your precious feedback on TripAdvisor; your feedback is really appreciated.

We are happy to hear our staffs were most attentive and helpful to you and that you found the room well-appointed and in a convenient location.

I certainly look forward to providing you with the same level of service on your next trip and should you require any further assistance from us please do not hesitate to contact me directly.

Kind regards,

Arron Dorjbat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed May 23, 2013

We were looking for a place between Baker Street and Marble Arch tube stations and we found this charming hotel. The rooms have a homely feeling, are nicely appointed, fairly large and above all quiet. Definitely the right landing spot in that area of London.
NB: there is no lift.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fernand W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arron D, General Manager at Montagu Place Hotel, responded to this review, June 15, 2013
Dear Guest,

Thank you kindly for your pleasant feedback and for letting us know how much you have enjoyed your accommodation.

We were delighted to read your positive comments on our hotel’s strategic location and facilities. We really appreciate your flattering review and we certainly look forward to be of your service again in the near future.

Kind regards,

Arron Dorjbat - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Montagu Place Hotel

Property: Montagu Place Hotel
Address: 2-3 Montagu Place | Marylebone, London W1H 2ER, England
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#88 Romantic Hotel in London
#92 Family Hotel in London
#103 Luxury Hotel in London
#153 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Montagu Place Hotel 4*
Number of rooms: 16
Official Description (provided by the hotel):
This intimate, boutique hotel, set in a listed Georgian townhouse, offers you stylish accommodation in a quiet residential street, just a short walk from some of London's leading thoroughfares. With just 16 bedrooms, the hotel is small enough to be cozy and welcoming, yet offers the amenities you would associate with a much larger hotel. With dedicated staff providing a high level of personal service Montagu Place can truly be your home away from home. ... more   less 
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Also Known As:
Montagu Place London
Hotel Montagu Place
Montagu Place Hotel London, England

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