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“Pacific hotel, Paddington”
Review of Pacific Hotel

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Pacific Hotel
Ranked #951 of 1,076 Hotels in London
Reviewed June 11, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Annika B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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59 - 65 of 205 reviews

Reviewed January 12, 2013

We knew this was a cheap hotel, so we didn't expect much - a bed, a warm room and free wi-fi as advertised is all we needed.
When we found out there's no wi-fi in the room as promised, the guy at the reception told us there have been some problems that day with the wi-fi. and we should talk to the manager during breakfast. The receptionist during breakfast during the morning said the manager will be in the afternoon. Later I learned that this WAS the manager! that was the first lie of many to come:
The guy at the reception said there is has never been w-fi reception in the room (lie no. 2), they never advertised for that and they can't control what expedia advertise (lie no.3). besides that, he said, they're cheap, so I can't expect much.
he moved us to another room that had "just been checked out of" - lie no.4: the door lock was broken, the bed was made - obviously no one stayed in the room that night.
Lastly - the rooms are frozen - turns out the rooms are only heated between 7PM and the morning. When I asked I'm in the room now, it's 5:40 and I'm freezing, the guy said "give me 20 minutes and I'll think of something" - yeah, right. and it goes on and on.
Buttom line : The rooms are cold, the internet, the wi-fi sucks, and the staff are a bunch of liars. Stay away.

Room Tip: try aiming for the gropund floor for getting some wi-fi from the reception, and don't get rooms...
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  • Stayed: January 2013, traveled as a couple
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1  Thank Person S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

There are many good places around Paddington but this is not one of them. Firstly, internet - when you say you have internet in the room on website. Yeah right! When i arrived i said i needed good internet and was told that often it doesn't work in some rooms. How right they were, internet did not work well if even, kept losing signal. Asked to change room but was told to sit in reception. Ridiculous as i needed to work online in private not in public open reception with no desk. Receptionist shrugged mumbling something about it was a new provider or wireless box new or something.

Generally service was not great, first night in room only had hand towel. This i discovered as i stepped out of shower and realised the tiny hand towel barely dried off by butt. Second night it was opposite; shower towel i had but no hand towel. Shower (well bath) was old with no non-slip matt. Window in bathroom didn't seem to close properly and draft came in, but as in toilet i could close door but still.

And yes i politely said something to staff but 3 attractive girls were in reception and the guy behind the counter was distracted so i kind of guessed i would not get any results. I was right.

So in summary staff not helpful & not interested, rooms not great, housekeeping lacking & internet provided by Fred Flintstone.

  • Stayed: September 2012, traveled solo
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4  Thank afootandahalf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Five minutes walk from Paddington Station and Hyde Park. Room with one double and two single beds, tiny bathroom with even no space to turn around, unfirm wardrobe, windows not tight, noise of buses and taxi all night long. "Full english breakfast" consistent of two fried eggs, one tablespoonful of baked beans, one slice of ham, toast, butter, marmelade, coffee or tea, orange juice, cornflakes on enquiry, no variation over five days, but friendly breakfast service.

  • Stayed: October 2012, traveled with family
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Review collected in partnership with Easytobook.com
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Easytobook.com
Thank Hamoudi S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 14, 2012

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Louis_vLondon
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 9, 2012

Having read the other online reviews i was prepared to change my hotel (as it was booked for me by others) after a night.

I was pleasantly surprised to find a small neat establishment in close proximity to Buses, a tube station down the road and plenty of taxis.

The hotel is not very far from Central London and the staff were helpful and friendly.

Don't expect Five Star quality but if you want affordable accommodation (especially where you intend to be out and about most days) this works.

I will be back and i have already re-booked :-)

P.S. I think there was a recent renovation, the rooms though small were quite well done.

Room Tip: Get a room not facing the road as traffic can be a tad noisy. Also note that you will need to walk...
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  • Stayed: July 2012, traveled on business
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Thank Wambuimwangi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pacific Hotel

Address: 108 Sussex Gardens | Hyde Park, London W2 1UA, England
Location: United Kingdom > England > London
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #951 of 1,076 Hotels in London
Price Range: $71 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pacific Hotel 3*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Pacific Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pacific Hotel London, England

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