Last week I've booked a double room for me and my boyfriend to stay over
weekend in that hotel. We decided to go back there as last time we were
treated extremely nicely by two lady receptionists. However this time it was a
completely different story. I arrived at around 6pm for a check in. When I
entered reception I was clearly "disturbing" the guy who sat there.
Tall, bald bloke in a suit. Shame his manners didn't match the outfit!!!! I
gave all my details then I've paid for the room then went upstairs. As it was
really noisy in that room I've decided to go back downstairs and ask the guy
at the reception if we could switch. He was rude and said absolutely no. I've
checked online on my phone and it said that double rooms where available. When
I confronted him He just smirked and said he won't change it end off. So I
went back up. As if that wasn't enough when my boyfriend arrived later that
night that piece of s.... At the reception told him there was no such person
in the hotel and the he oughta go and check a different hotel at the end of
the road which bares the same name. My boyfriend got really angry with him.
Only after 10 minutes of arguing he called me to come downstairs. That bloke
really spoiled our night. We will not be staying at your hotel again. It's
beyond me how can such a tw*t work amongst people.
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- Also Known As:
- Belgrave Hotel London
- Belgrave House Hotel London Victoria England