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“Good value”

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Chelsea Guest House
Ranked #337 of 1,076 Hotels in London
Certificate of Excellence
Reviewed April 6, 2014

Stayed here for one night. I paid just £35 for a single which was a steal. The staff were very helpful, the location easy to find. For the price I paid, I was very happy. The room was small but perfectly functional with shower and sink (shared toilet was also fine and clean). If you're expecting a high spec hotel you will be seriously disappointed; my room was small, bed was noisy, mattress thin, windows and walls paper thin. But I always travel with earplugs anyway so no real problem with noise and I slep fine on the mattress. The room was clean enough for me but, particularly, the state of the window would be too much for someone who is after spotlessness. i'll certainly stay here again if I can get a similar price.

  • Stayed: April 2014, traveled with friends
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Thank bps-uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea Guest H... L, Customer Service at Chelsea Guest House, responded to this reviewResponded April 13, 2014

Dear bps-uk,
Thanks you very much for sharing with us your opinion.
The single room with shared bathroom you have chosen offers a comfortable and basic accommodation for a very good value and our housekeeping team works hard every day to maintain and improve the cleanliness standard. Also, at present we are in the midst of renovating our rooms to improve the customer experience and comfort.
We have rooms to suit all needs, from the basic such as the single room with shared bathroom, chosen by you and the Single En Suite rooms, to the mid-range Standard Double and Twin rooms right through to our Premium Triple, Double or Twin rooms, all of which, we believe, are unbelievable value considering our location, fantastic transport links and more.

Thank you once again and we hope to see you again in the near future.

Warm regards,
Sofia
Customer Service Team

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683 - 689 of 1,056 reviews

Reviewed April 5, 2014

just stayed for 2 nights here on a quick trip to visit our daughter, hotel is in the process of updating to a high standard, room though small had everything we required, on-suite bathroom very modern, tea and coffee provided, hairdryer etc.The only problem we had was on arrival we were put into the room next to reception, which again was done to a high standard did nothing to keep the noise down from people returning in the early hours. We mentioned this to the receptionist the next morning and they were very apologetic and then moved us to another room which was a lot quieter, the staff here were very helpful. If we were in London again and wanted to stay south of the river we would stay here again.

Room Tip: any room apart from room 5 next to reception
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  • Stayed: April 2014, traveled with family
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3  Thank philip a a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea Guest H... L, Customer Service at Chelsea Guest House, responded to this reviewResponded April 13, 2014

Dear Philip a a,
Many thanks for having chosen to stay with us at the Chelsea Guest house and for your lovely comments.
We are proud of the improvement works we are doing to make the standards of our rooms higher. And we are glad to read that you appreciated the comforts found in the new room. New facilities in the room include, Hypnos beds – which are royally approved, Tea and Coffee making facilities, soap, shower gel and shampoo – which we did not feature in the rooms before. We are constantly trying to improve our services, and these extra facilities are part thanks to suggestions and comments from guests such as you.
Our aim is to give a pleasant stay to our guests, working hard to make all the improvements needed.
The staffs always try to do their best every day to make our guests feel satisfied and it's a pleasure to know that you noticed and appreciated it.
We really hope to welcome you very soon, and on your next visit please do contact us directly with any requests you may have in regards to your room location, and we will do our upmost to uphold this for you.
Thank you once again.
Sofia
Customer Service Team

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Reviewed March 26, 2014 via mobile

Stayed here for 3 nights. ..good location. .The room was perfect for myself..cleaned everyday. .fresh towel's ..The staff great ready to help if you needed anything...would definitely stay again..Thank you hope to see you again x

  • Stayed: March 2014
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Thank phyllis-63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea Guest H... L, customer service at Chelsea Guest House, responded to this reviewResponded March 28, 2014

Dear Phyllis-63,

Thank you for the time you spent to write a review about us. We really appreciate it, especially the housekeeping and the reception team, who have been told about your lovely comments.

You have pointed out 4 of our top priorities for us, Good Location, Comfortable and Clean rooms, and the impression our team leaves on our guests, always there with a smile on our faces and eager to help, at any time day or night.

We are proud of our job when we know our guests had a nice stay and wish to come back.
We would love to see you again very soon.

Thanks again,
Sofia

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Reviewed March 21, 2014 via mobile

I was staying for one night in London for a university interview so needed a place to stay over for the night.
The guesthouse was on Wandsworth road and was easy access to buses running to and from the centre and was simple and quick to get into central London.

The room was pretty basic, single bed, television (which I wasn't expecting) bathroom with great shower and sink, the wifi in the room was well connected so couldn't complain.

Would recommend this to anyone staying in London for short stays for its location, simplicity and its prices.

Stayed: March 2014, traveled solo
1  Thank Calley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea Guest H... L, Customer Service at Chelsea Guest House, responded to this reviewResponded March 27, 2014

Dear Calley G,
thank you for sharing your kind comments with us.
We are glad to hear that you found our location perfect. Having the bus stop just on our doorstep, our guests can easily get into the city center and visit other areas of interest nearby.
As you said, we aim to offer simple, clean and comfortable rooms to our customers. Our desire is to welcome them warmly and make them feel at home by providing them rooms with the comforts they may need and our assistance 24 h. All of this at an affordable price.
If you had a lovely stay with us, this means that we are doing it well
So I thanks you once again for your review and we hope to welcome you again soon.

Best Regards
Sofia

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Reviewed March 9, 2014

Stayed there to go to a concert at the O2 Academy in Brixton - bus stop was about a 10 minute walk away and pulled up straight outside the academy.

Me and my friend had a twin room - the beds were nice, comfortable and clean. Staff were friendly and gave us both an extra pillow and tea spoon's when we asked for them. It was really good that we could park straight outside. We could see McDonalds from our bedroom window, it was right next door, which was really convenient after the concert!

Downsides - Our room was at the end of a pitch black corridor and we weren't told where the light was so we had to look for it. There was also a pretty gross looking chair in our room that my friend was creepy so we hid it in the wardrobe. Light in our bedroom flickered but we put the lamp on and it was fine.

After having a bad experience in my last London hotel, I was very pleased with this one! Would definitely recommend.

  • Stayed: March 2014, traveled with friends
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Thank Hozzie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea Guest H... L, Manager at Chelsea Guest House, responded to this reviewResponded March 20, 2014

Dear Hozzie B,

We are very pleased that you were pleased with our hotel, and that your bad past experiences of other London hotels has not put you off visiting our fantastic capital city.

Whether you are here on business, visiting the cities many attractions or, like yourself, here for a rocking concert at the local Brixton Academy, we aim to bring comfortable, clean and affordable accommodation to everyone wishing to visit London.

Our location is, in our eyes, ideal for those who wish to visit the center one bus ride away and 15 minutes later you can be by the River Thames staring up at the magnificent Big Ben. Also very close to the Brixton academy where many a famous musician has played.

We look forward to seeing you again soon on your return to London.

Danielle Mort
Operations Manager

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Reviewed March 8, 2014

about 20mins from the strand on the bus, the bus stops right outside no87..what you get is reflected in the price, no food no hospitality tray. but clean & ensuite, very helpful team, no sites to see nearby. but the buses are regular past the door

  • Stayed: March 2014, traveled solo
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1  Thank keith b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea Guest H... L, Customer Service at Chelsea Guest House, responded to this reviewResponded March 27, 2014

Dear Keithb,

Thank you for your comments. We are happy to read that you understood what is important for us: offering a affordable accommodation in a clean and friendly House. Every traveler deserves to have a nice stay and a lovely welcome while discovering the city.

It' s a pity that you did not have the chance to visit the lovely, young and vibrant Clapham area, located nearby no more than 15 minutes walking from the Chelsea Guest House. With its pubs, restaurants and night life, it is the perfect place to chill out after a long day touring around or a busy working day!

We are always happy to guide our guests to discover the city and the hidden nearby areas.

We would love to welcome you again and have the possibility to give you many more tips about the city.

I thank you once again , customers reviews are always precious for us.

Warm Regards
Sofia

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Reviewed February 25, 2014

Stayed here for one night and have to say was impressed with this place. central location, room clean and modern bathroom, staff excellent, Will stay here again when visiting, excellent wifi connection

Room Tip: Worth to pay that little bit more as the bathroom is more modern
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  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank Brian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea Guest H... L, Manager at Chelsea Guest House, responded to this reviewResponded March 20, 2014

Dear Brian N,

Many thanks for taking the time to write a review of Chelsea Guest House.

We are pleased to see that you were impressed with our accommodation. We strive to bring excellent customer service, relaxing, comfortable and clean accommodation to visitors to the center of London.

With the local bus route stopping just outside the hotel, we are able to bring all of these things to our guests at affordable prices, while our guests can jump on the bus and be in the center of London within a few minutes.

We are so pleased to see you will return to us when visiting the city, and we look forward to seeing you again soon.

Danielle Mort
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chelsea Guest House

Address: 372 Wandsworth Road, London SW8 4TE, England
Location: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#63 Best Value Hotel in London
Price Range: $79 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chelsea Guest House 3*
Number of rooms: 39
Official Description (provided by the hotel):
Welcome to Chelsea Guest House. Chelsea Guest House is conveniently located close to Central London and closer still to the famous and bustling Clapham where you can enjoy the selection of stylish independent boutiques, bars and restaurants on offer to suit every taste and budget. After your long day's sightseeing, a trip to the theatre, shopping or perhaps a visit to the vibrant night-life on offer in London, come back and relax in our warm and friendly guest house where your comfortable bed and well appointed room awaits. Our staff ensure excellent all round hospitality and service. Chelsea is hotel accommodation near to London's finest theatres of the West End, Brixton Academy for music concerts and shopping of the Kings Road and Kensington High Street.So enjoy the convenient location, special comfort and incredible value of the Chelsea Guest House. Contact us directly for special seasonal packages and offers! We look forward to seeing you soon.... ... more   less 
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Also Known As:
Chelsea Guest House Hotel London
Chelsea Hotel London
Chelsea Guest House London, England

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