Try finding the pool at this hotel! Good luck! Nowhere could I find a sign that directed me to the pool so I guessed it would be downstairs somewhere. I stumbled into laundry rooms and large empty party rooms before realising (of course!) I should walk through something called the disco room and open an unmarked door at the other end. I'm sure there's an easier way to get to the pool and hey! a sign in the lift would solve the problem. When I finally reached the pool, I was delighted at the size although it was crowded when I visited.
The pool was the main reason I chose this hotel and the second reason was location. As for my room .... it was spacious enough but overlooked the hotel foyer (no windows as such) so it was a case of keeping the room dark for the sake of privacy. Not worth hundred's of pounds a night!
Oh and the minibar! Beware if you leave the door open for more than a few seconds as you peruse the contents and oh dear ... actually lift an item from its container. You'll be charged for it whether you use it or not. I found a slab of half-eaten cake in my fridge so had to call for its removal and had the porter note that a drink was missing lest I be charged for it. Slack housekeeping!
My other disappointment was the lack of wifi in the hotel room. This is an expensive hotel so a decent computer connection is expected.
Furthermore, I never felt welcome at this hotel. I've read similar comments on TripAdvisor and wondered if the guests had perhaps been difficult... but I found the concierge arrogant and patronising without provocation. In fact I was sunny and cheerful!! Why did I need his help? The internet access in the foyer was troublesome!
Finally, I left my computer cable behind in my room and had to return a day later to reclaim it. I waited over half an hour for it to be located. It had been delivered to the concierge rather than to Lost Property.
Overall, this hotel was well below expectations.
- Official Description (provided by the hotel):
- With a sophisticated blend of contemporary style and modern flair, the stunning Grange St. Paul’s Hotel sets new standards for luxury and elegance. Perfectly located in the heart of the City’s financial district yet just moments from the myriad delights of London’s renowned West End, the Grange St. Paul’s provides a perfect venue for any visit to the capital. Deluxe bedrooms and suites provide the ultimate in understated elegance and luxury, whilst a spectacular glass Atrium holds an unrivalled selection of restaurants and bars. ... more less
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- Also Known As:
- Grange St Pauls Hotel
- Grange St. Paul's Hotel London, England