Booked hotel, told rate was £305 for the night.
Email confirmation confirmed rate, at top of confirmation:
Room rate per night: 14 May 2011 305 GBP.
Yet on arrival, immediately told the rate is £366 INCLUDING VAT.
Never mentioned before, this extra charge is buried in confirmation email, deliberately away from the main details in bold.
It's a cheap, underhand sting.
Other negatives: room service orders mucked up, no requested Sunday paper delivered, just TWO bathroom towels in room when a family of FOUR is staying, stained tablecloth at breakfast, poor continental breakfast choice.
Most rooms look inwards at atrium style interior, so everyone can see into your room, plus walkways outside your window, too.
Curtains have to be drawn all the time, so no natural light. Beds and pillows hard.
Also, first hotel I've stayed in in England where none of the staff I came across were English.
Mentioned VAT extra added to the quoted price at reception and they couldn't have cared less.
Advice: stay somewhere else.
Not worth the money.
- Official Description (provided by the hotel):
- With a sophisticated blend of contemporary style and modern flair, the stunning Grange St. Paul’s Hotel sets new standards for luxury and elegance. Perfectly located in the heart of the City’s financial district yet just moments from the myriad delights of London’s renowned West End, the Grange St. Paul’s provides a perfect venue for any visit to the capital. Deluxe bedrooms and suites provide the ultimate in understated elegance and luxury, whilst a spectacular glass Atrium holds an unrivalled selection of restaurants and bars. ... more less
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- Also Known As:
- Grange St Pauls Hotel
- Grange St. Paul's Hotel London, England