My partner and I have successfully eaten here once and unsuccessfully twice, we won't be going back. The first visit, the food was average, we were missing cutlery which took forever to get, but the cafe itself is lovely and the coffee was good. The second time, all the staff just ignored us while we waited for a table. We stopped someone, who told us quire rudely to continue to wait and then they disappeared. There were loads of empty tables, lots of people waiting to pay and we'd been standing there for nearly 10 minutes. We left. The third time we thought it couldn't be that bad, and again, we had the same experience. Totally ignored by staff (there were lots of people working, lots of them just chatting and ignoring people waiting to pay or to be to seated).
Such a shame when they have a lovely cafe, just not lovely staff.
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