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“Value for money and convenient accommodation in Mayfair”

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Shaftesbury Hyde Park International
Ranked #293 of 1,072 Hotels in London
Certificate of Excellence
Reviewed August 17, 2013

Deciding on a family mini break in London including a child of 8 months we wanted a convenient location to allow walking to the places we wanted to visit so we booked 3 rooms. Knightsbridge, Regents Park Zoo and Oxford Street are all a comfortable and pleasant 30/40 minute walk away. Kensington Gardens and Hyde Park minutes away from the hotel. Queensway and Bayswater Underground stations a few minutes walk and a good selection of restaurants offering a variety of cuisines very close by. The hotel was very clean and well run. Only disappointment were that the rooms were smaller than expected but we did not plan to spend too much time in the rooms anyhow. Would definitely return.

Room Tip: Deluxe rooms are rather small, club rooms are manageable.
  • Stayed: August 2013, traveled with family
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5  Thank TelDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia R, Manager at Shaftesbury Hyde Park International, responded to this reviewResponded August 22, 2013

Dear Guest thank you so much for your positive feedback.

For us is very important to know how our guest's feel, as our entire team is working very hard to achieve higher percentage of guest satisfaction at all levels.

We will pass on your feedback to the rest of the team & your motivating & encouraging feedback will act as a benchmark for us to maintain at all times.

Once again, thank you very much for your time & we look forward to serve you soon in the near future.


With Regards
Patricia Rodrigues

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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686 - 692 of 1,577 reviews

Reviewed August 16, 2013

Highly recommended. Clean rooms, friendly staff, very good breakfast. Great location for exploring the sites of the city, very close to bayswater station. We found all staff very friendly and helpful at all time. Room bit small but very clean and bright

  • Stayed: August 2013
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Thank Alrashidjamal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia R, Manager at Shaftesbury Hyde Park International, responded to this reviewResponded August 22, 2013

Dear Guest,

Thank you for staying at the Shaftesbury Hyde Park International .

We are glad to know that you have enjoyed your stay with us ,and the services provided by our team.

Such feedbacks will certainly boost us to maintain the high level of service ,which we always aim to all our valued customers.

We look forward to welcome you in near future again and feel free to contact us.

Warm Regards

Patricia Rodrigues

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

The hotel itself is nice, clean and well kept... rooms are a bit small but serve their purpose if you only have to sleep there... Close to 2 tube stations so it is also very convenient concerning transport. The downside is that it's quite noisy since it is located next to a youth hostel or 2...

  • Stayed: August 2013
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Thank ChristianGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia R, Manager at Shaftesbury Hyde Park International, responded to this reviewResponded August 22, 2013

Dear Guest,

Thank you for choosing Shaftesbury Hyde Park International for your recent visit to London. We really appreciate your comments and feel very proud that the team at the Shaftesbury Hyde Park International was able to meet your expectations.
We look forward to welcoming you back at the Shaftesbury HydePark International.

Warm Regards
Patricia Rodrigues

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

After reading others reviews we were a bit worried that we would be sent to another hotel but that did not happen. :-)

Very modern reception with staff 24/7. Fast check-in with helpful staff. Good chocolate in the reception for guests. Our room was 006 and it was a club-room and with good space and a big bed, a wardrobe, boiler with coffee/tea, hairdryer, microwave and plates, a safe with your own code which you choose, a nice bathroom with toilet and shower, AC in both room and bathroom, TV.

Our room got cleaned every day, that's very nice because I have some bacteria-phobia. It was overall a very clean room.

The hotel has a very good location and a lot of other hotels. Both Bayswater station and queensway-station is very close. Busses very close.
The surrounding area has EVERYTHING. There's a mall called Whiteleys where you can find shopping and cinema. Starbucks close to the hotel, also mc Donald's, Burger King, subway and Pizza Hut. I really recommend Pizza Hut in this area.

The free wifi is not good at all, very low and looses connection a lot. The hotel-info promises a lot of tv-channels but most of them are not working.

We did not eat anything at the hotel but you can pay 12 pounds for breakfast-buffet.

Overall a good stay and very nice hotel!

Room Tip: Our room was 006 and its on main floor, kinda noisy if you're sensitive. You can hear the underg...
  • Stayed: August 2013, traveled as a couple
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Thank Noomi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia R, Manager at Shaftesbury Hyde Park International, responded to this reviewResponded August 22, 2013

Dear Guest,

Thank you for staying at Shaftesbury Hyde Park International.

Our wish is to make your stay memorable in every way. Your comments provide us with the information we need to maintain our high level of service ,and will be shared among our staff.

Looking forward to serve you once again in a near future, feel more than free to contact me prior to your next visit .

Patricia Rodrigues
dutymanager.ship@shaftesburyhotels.com

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Reviewed July 30, 2013

Since is it very expensive to stay anywhere in London, you get quite a bit for what you pay for here. It's a really good location, one block from the Baywater stop and two blocks from Queensway. So getting around from here is easy, but the I wasn't overly impressed with the restaurants in the area but I found myself usually somewhere else for meals. We stayed in a nice, clean room but nothing good for a view (however, you don't come to London to look out your hotel room window). Cleaning service is good, and they always make sure you don't need anything if you miss service times. Our room size was reasonable size, considering it's London. We could easily fit both suitcases under the tv, there was a full sized armoire for hang ups and we could easily walk on either side on the bed. We were on the second floor, which is called the 1st floor. We could very faintly here the tube, but it never disrupted us or our sleeping. Nice friendly staff, however, we didn't really have any issues that needed dealing with, which I guess is a good sign. I would stay here again and recommend it to anyone staying in London for pleasure or business.

  • Stayed: June 2013, traveled as a couple
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Thank Katrina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia R, Manager at Shaftesbury Hyde Park International, responded to this reviewResponded July 31, 2013

Dear Guest,

Thank you so much for your wonderful comment .

Our wish is to make your stay memorable in every way. Your comments provide us with the information we need to maintain our high level of service ,and will be shared among our staff.

Looking forward to serve you once again in a near future, feel more than free to contact me prior to your next visit .

Patricia Rodrigues
dutymanager.ship@shaftesburyhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

This hotel was pretty confusing to find when walking from the Tube station, as the road in which it's located is full of many hotels and B&Bs. When we arrived, we were asked to wait as it was slightly earlier than the check-in time of 2pm. This was okay as we were not charged extra for early check-in. Also, they have delicious dark chocolate on the front desk...
The room itself was much smaller than the website photos imply (virtually no space to walk around the bed), but still nicely furnished. Very modern and clean. The coffee was very nice. Nearly had an accident when trying to step out of the shower which is located over the bath, as the bath is quite high and it is very easy to fall when trying to climb out - no handrails to hold onto; possibly a lawsuit waiting to happen. There was also no space whatsoever around the bathroom basin, so we had to leave toothbrushes on the shelf above the toilet. The loo paper is also in a very non-ergonomically effective location.
Anyway, we stayed here because we attended an event at Hyde Park, so it was really convenient. Also walked past a Waitrose on the way back, which stayed open quite late. Don't know whether we would stay here again, though.

  • Stayed: July 2013, traveled as a couple
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Thank SomersetLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia R, Manager at Shaftesbury Hyde Park International, responded to this reviewResponded August 2, 2013

Dear Guest,

Thank you so much for your wonderful comment .

Our wish is to make your stay memorable in every way. Your comments provide us with the information we need to maintain our high level of service ,and will be shared among our staff.

Looking forward to serve you once again in a near future, feel more than free to contact me prior to your next visit .

Patricia Rodrigues
dutymanager.ship@shaftesburyhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013

i stayed in the hotel in june for 2 days the staff was really nice and helpful thoughout the stay and the hotel it self was really clean and the location is quite good but the rooms are quite small. rest everythng was excellent

  • Stayed: June 2013, traveled with friends
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Thank keith w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia R, Manager at Shaftesbury Hyde Park International, responded to this reviewResponded July 28, 2013

Dear Guest,

Thank you for choosing Shaftesbury Hyde Park International for your recent visit to London. We really appreciate your comments and feel very proud that the team at the Shaftesbury Hyde Park International was able to meet your expectations.
We look forward to welcoming you back at the Shaftesbury HydePark International.

Warm Regards
Patricia Rodrigues

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#213 Luxury Hotel in London
#254 Business Hotel in London
#351 Romantic Hotel in London
Price Range: $132 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Hyde Park International 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London, England

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