I stayed at this hotel, all i can say is never again, booked to stay in the excelsior as shown on thier web site, ended up staying in another hotel owned by the same company,
tiny room with low ceiling, dirty carpet, tiny shower, and dirty as well, all there ever seem to be for staff was a night porter who was difficult, rude, and didnt seem to care for the customer.
you are given one towel, which is of poor quality and quite small in size.
i asked for a fresh one, finaly manged to obtain one 2 hours after i had asked for one, asked if i could have two, was refused because i was staying in a single room.
didnt feel safe leaving personal property in the room as the lock on the door was sub standard. when i made a complaint with regards to being given a different hotel to the one i had booked and seen on the internet, my response was a case of get what your given.
the bedding was clean, but the bed was very uncomftable.
if you want a cheap hotel for the night, my advice is stay away.
- Official Description (provided by the hotel):
- Newly refurbished B&B budget hotel located in Kings Cross about two minutes from St Pancras International and Kings Cross station.En suite rooms and free wifi offered in the bedroooms. We offer most importantly clean and affordable rooms in the heart of London. A truly Modern B & B hotel. ... more less
- Reservation Options:
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- Also Known As:
- Excelsior Hotel London England