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Excelsior Hotel London
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Reviews (488)
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All reviewsclose to kings crossbudget hotela stones throwquiet areaexcellent locationtubewardrobeeuston
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239 - 244 of 488 reviews
Reviewed November 20, 2012

We chose this hotel because of price and location. It takes about 1-2 mins to walk to King's Cross station. Check in is not until around 1pm, but our train arrived from Paris around 11am and the gentleman at the desk allowed us to check in early after a short wait (5-10 mins). Very nice first impression. Neighborhood is nice and quiet. Definitely recommend a room with a window, as it gets quite stuffy once you've been out all day. The room itself is quite small as is the bathroom, but considering the low price and the fact that we just needed somewhere to sleep, both were sufficient. You should know that there is no lift and the stairs are quite narrow, which could be an issue if you have large or heavy bags. Breakfast was included all 3 nights we stayed and consisted of warm croissant, toast, hard boiled eggs, juice, milk, cereal, and tea or coffee. Not exactly a wide selection, but it was warm every day and great for the price. I would recommend to any couple staying in London on a budget, especially if you want near a central station.

  • Stayed: October 2012, traveled as a couple
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Thank lpgrimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr Patrick P, Manager at Excelsior Hotel London, responded to this reviewResponded December 11, 2012

Dear Guest

Many thanks for your review

We are happy you were pleased with your stay and hope to see you again soon

We are thankful that you took the time to write about us

Manager
Patrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

I definitely would recommend this hotel as:
1 - good location: just 1 min walk from the station, plenty of cafes and bars around
2 - the rooms are clean, well furnished, everything is working
3 - people who works there are very friendly and ready to help at any time
Really enjoyed my week of living there at the end of October 2012!! :)

Stayed: October 2012, traveled solo
Thank Darya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012 via mobile

This is only an annex. There are 3 hotels: one has the reception, one has the breakfast room and one just has rooms. For breakfast you have to cross the square in all weathers! Breakfast was cornflakes, muesli, cold boiled egg, cheap cooked ham, tinned fruit salad, juice, tea, coffee & toast. Tables were wiped over with a cloth that had a drop of hot water from the urn. I am not sure how they have passes a hygiene certificate. There are 16 places for breakfast so there is usually a queue and when getting food you cannot avoid disturbing guests sitting near it. Tables look like the local 'greasy Joe's cafe'. Dreadful value at £50 pp per night! The room was tiny with a midget sized shower room. Bed was not much bigger than a single bed. There was only one way in and one way out, no fire exit. A bit worrying when you are on the 4th floor attic! Don't bother with this place.

  • Stayed: October 2012
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Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr Patrick P, Manager at Excelsior Hotel London, responded to this reviewResponded December 11, 2012

Dear Guest

Thanks for your review ; we are listening to our guests and trying to improve things .

We are a chain of small hotels all located in Argyle Square. Each hotel is no more than a few doors away from the next . Most of the buildings in the square are small hotels with a few private houses in between. We have a main reception which is open 24 hrs and we also have a guest lounge there too.

There is an adequate choice for breakfast as described and we only charge £4 per person per day for breakfast ( customers booking directly with our website are given a complementery breakfast )

The buildings are all Georgian Grade 2 listed townhouses converted into small hotels . You can see this from all the websites and this information has been described on all our literature.

We have the highest hygiene rating of 4 stars from Camden Council and you can see this on their website. (camden.gov )

£50 per person per night including 20 % VAT for a double room en suite; with breakfast; clean Linen and towels provided , Free Wifi, Bathroom amenities , inroom safes , Flat screen TVs with freeview , Kettles with free tea and coffee, rooms cleaned daily .....And all located directly opposite Kings Cross train station and St Pancras International....Is good value considering what we provide and our unique location.

We are currently building a new dining room which will be modern ans spacious and can seat 50 people at a any time.

Thanks for your review
Manager
Patrick

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

Four of us (2adults & 2 children) stayed for one night on BB. The room was beautifully furnished,.
very clean, comfortable beds and much better than expected. Yes the room is compact (small) but for the price we paid it was excellent value. The location is perfect for the train and tube.
The only downside was the location of the breakfast room. It is situated in another hotel just a few mins walk away, you will be shown there by a member of staff . It is down narrow steps into a basement room which is small and hot, we all found the experience challenging as guests vied for space to get their buffet breakfast. On the plus side the breakfast was very good, we had plenty to eat, there was an adeqaute choice and it suited us. I would recommend the Excelsior for visitors looking for nice accommodation in a great location and really good value for money.

Room Tip: Just remember the rooms are small but for a few days they are fine and nicely furnished. Just one thing, the bathrooms are everso tiny, but for a couple of days , its manageable.. Rememeber- You have to check in at The Melville Hotel (2 doors away) staff will accompany you to your room at the Excelsior.
  • Stayed: October 2012, traveled with family
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Thank gretagarbo_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

I stayed in this hotel one night. The price was really reasonable, the room was clean, the location was good, the bed was comfortable. Everything was good, except the internet connection that was slow. Overall it is a very good hotel for the price.

  • Stayed: October 2012, traveled on business
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Thank Alejandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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