My daughter and I have been staying here for 12 nights whilst waiting to move into a new home. I cannot fault the staff.... Every member of staff without exception has been friendly and cheerful and helpful at all times. From the moment I booked and spoke to the supervisor, to being greeted at reception by James to restaurant staff and ladies who clean the room - we have been very impressed with the the continued warmth and professionalism despite a range of demanding guests.
This is a basic no frills hotel - but clean, warm and functional - the foods good enough, all you can eat breakfast ok (kids free), beds comfortable, rooms cleaned well, we had a family room on 4th floor and weren't disturbed by noise either from guests or airplanes. Staff have good local knowledge and we are always greeted with a smile. Booked in advance and was a cheaper option than short term rent so very pleased. Would recommend to anyone. Well done Travelodge and thanks!
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- Also Known As:
- Travelodge London City Airport Hotel England
- London Travel Lodge
- London Travelodge