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“Just revisited... Was perfect and got even better”
Review of Hotel Cafe Royal

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Hotel Cafe Royal
Ranked #42 of 1,068 Hotels in London
Certificate of Excellence
Barcelona, Spain
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Just revisited... Was perfect and got even better”
Reviewed August 4, 2014

Just revisited. Amazing property and finally the fitness facility is open. Absolutely perfect for spa and fitness (and luxury) in such a perfect location! Fantastic service. Still on the expensive side but enjoyed so much that I had to rate again. Oh, and at least my room has all the sockets available so didn't need converter from european jacks. Very handy and thoughtful

  • Stayed July 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank antonioburla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, August 5, 2014
Many thanks for taking the time to leave your feedback on your second visit to Hotel Cafe Royal. I am delighted to read how much you enjoyed the whole experience including your visit to the Akasha Holistic Wellbeing Centre as well as the service from our team. I am also pleased you appreciated the facilities in your guestroom. I have shared your review with the team and I look forward to your next visit.

With warmest wishes,
Anthony Lee,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,232 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (191)
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English first
Brighton, United Kingdom
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 3, 2014

this is the 3rd time we have stayed at this hotel , every time we go it gets better and better , the spa is out of this world with a great swimming pool treatments also great , we went to a show called the black cat in the Grill room show was very good and the staff very helpful, we had dinner in the restaurant and was as good as the last time complement to the chef and his staff also the waiting staff there was a manger called Mac who was very helpful
keep up the good work all of you and you will make it number 1 in London

Room Tip: we was in room 526 that look over regent st and over Piccadilly
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  • Stayed August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank danworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, August 5, 2014
I am delighted to read this is the third time you have visited Hotel Cafe Royal and I am pleased how much you enjoy the overall experience of staying with us. It is great to see that you have had the opportunity to enjoy the Akasha Holistic Wellbeing Centre as well as an evening of Black Cat Cabaret in the Oscar Wilde Bar and dinner in the Ten Room. I have shared your review with the team and I look forward to your next visit.

With warmest wishes,
Anthony Lee,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 29, 2014

This is a great hotel with a very concerned and interested employee base. They always do the right thing. I've stayed here many times and they do a great job making sure they get it right but if they don't, they make sure they make it up to you!!!

  • Stayed June 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank lovetotravel1091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, July 30, 2014
I am delighted to read your kind comments on your experiences staying at Hotel Cafe Royal and it is wonderful to know how much of a loyal guest you have become. I am pleased to see how highly you appreciated the service from all of the team and I have shared your review with everyone here. I hope to have the opportunity to welcome you here soon.

With warmest wishes,
Anthony Lee,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level 5 Contributor
50 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed July 27, 2014

Brand new five star hotel in a very central location on Regent Street. Large stylish rooms with wonderful bathrooms. Wonderful pool and gym in basement - unfortunately very dark which is an issue esp. If you work out in the morning. Great Cafe. Stayed there already over 5 times and highly recommend.

  • Stayed July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TEU793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora D, General Manager at Hotel Cafe Royal, responded to this review, July 29, 2014
Thank you for taking the time to leave comments on your experience staying at Hotel Cafe Royal. I am honoured to read how much you enjoy the time spent with us and how much of a valued guest you are, having stayed over five times. I am pleased you like the style and décor of the guestrooms you stay in and that you've had the opportunity to experience the Akasha Holistic Wellbeing Centre. Thank you also for your comments on the lighting, I have shared your feedback with the team and I look forward to seeing you soon.

With warmest wishes,
Anthony Lee,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
18 reviews
9 hotel reviews
Reviewed July 27, 2014

Super luxury hotel with the best location possible.
One improvement potential is the reception. Could have been more friendly and should have given more information about the room and what the Hotel has to offer. Gym - Spa - Breakfast - Restaurant - Bar. You have to find everything out yourself.

  • Stayed July 2014, traveled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Kriwol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, July 29, 2014
I am delighted to read how much you enjoyed your recent visit to Hotel Cafe Royal and how much you appreciated the location in the heart of London. I am sorry to read that your check-in did not live up to your expectations and I have shared this feedback with everyone here. I look forward to the opportunity to welcome you back here again soon.

With warmest wishes,
Anthony Lee,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran, Iran
Level 6 Contributor
672 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
Reviewed July 23, 2014

the best stay i ever had in a hotel, from the beginning , the doormen are extremely nice , polite and friendly , same thing with the check in. the room was beautiful, great design, comfortable and quiet with a big tv. the location is great , the concierge were extremely helpful, nice , polite and following up on our request . honestly amazing. the spa is beautiful , calm and nice( even though we had a misunderstanding with them for massages and timing , not paying attentive to what we reserved :-((( ).the restaurant and bar , great ambiance, great food and services. i don't know whAt to say more , I LOVE THIS HOTEL AND THE STAFF. if i could take it with me in all my trips i would have done it.
Vista

Room Tip: love all the rooms , the design , the comfort
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Taffoolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, July 24, 2014
Many thanks for taking the time to share your comments of your experience staying at Hotel Cafe Royal. I am delighted to read just how highly you valued the overall experience especially how much you appreciated the service as well as the décor and design of the guestroom you stayed in. I am pleased you had the opportunity to enjoy the Akasha Holistic Wellbeing Centre during your visit and I look forward to welcoming you on your next visit.

With warmest wishes,
Anthony Lee,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 21, 2014

The Best Hotel i ever been, we also had a Drink at the Historical Oscar Wilde Bar. They have live music every evening and we really enjoined our cocktails.
The staff is so lovely and the rooms are immaculate.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hotel Cafe Royal, responded to this review, July 22, 2014
I am delighted to read how much you enjoyed staying with us at Hotel Cafe Royal and to hear that we are now your favourite hotel. I am pleased you had the opportunity to enjoy cocktails in the Oscar Wilde Bar as well as the live music and entertainment and I have shared your kind comments with the team here. I hope to see you again soon.

With warmest wishes,
Anthony Lee,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Cafe Royal

Property: Hotel Cafe Royal
Address: 68 Regent Street, London W1B 5RL, England
Phone Number:
Location: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#18 Romantic Hotel in London
#18 Spa Hotel in London
#22 Family Hotel in London
#34 Business Hotel in London
#42 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Cafe Royal 5*
Number of rooms: 160
Official Description (provided by the hotel):
Combining architectural heritage with contemporary design, Cafe Royal has been reincarnated as a luxury hotel in the heart of London's West End with the elegance of Mayfair to the west and the creativity of Soho to the east. Grand historic areas have been sensitively restored while 160 guestrooms, including 49 suites and six signature suites have been created in a contemporary yet refined style. Our guestrooms start from approximately 35 sq m / 377 sq ft to 212 sq m / 2,281sq ft with every room presenting itself as a suite. Continuing its celebrated legacy, Hotel Cafe Royal offers a selection of restaurants and bars for guests to enjoy. At the heart of the hotel, the Ten Room offers British informal dining all-day, while the Green Bar is the perfect place to relax and unwind with a cocktail. Restored to revive the ornate Louis XVI decor and detailing, the iconic Oscar Wilde Bar (formerly the legendary Grill Room, originally established in 1865), is now the place to enjoy Champagne, cocktails and a light menu of British dishes and live entertainment on select evenings. The Cafe, on Regent Street, revives the European tradition of cafe culture. To complete the experience, the Akasha Holistic Wellbeing Centre is an urban retreat in the centre of the capital spanning over 1,200 sq m / 13,000 sq ft featuring a large lap pool, sauna and Hammam/steam room and offering a range of signature treatments. Reflecting a core vision to harmoniously unite the four natural elements of nature, Akasha features four corresponding spaces; lounge/earth, spa/water, gym/fire, yoga/air. ... more   less 
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Also Known As:
Cafe Royal Hotel London
Hotel Cafe Royal London, England

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