We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ok for 1 night”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Hilton London Canary Wharf
Ranked #78 of 1,088 Hotels in London
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Ok for 1 night”
Reviewed February 16, 2013 via mobile

Very diserponted, NOT on the same stranded as the outher HILTON Hotels I have stayed in I would say its a glorified Traval inn Nothink wrong with the Hotel it's 1 Minit walk from the DLR station 20 minits on the train to Tower bridge then you get the Tube The Room was nice the Food and drink was OK if I had the option I would not come back to this Hotel I don't know I think I have been spoilt with the Hilton Waldorf

Stayed February 2013
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam_M_Smith, Manager at Hilton London Canary Wharf, responded to this review, February 19, 2013
Thank you for your feedback.

I was sorry to hear that you felt disapointed with the design of the hotel, however I was happy to read that you thought the room was nice and that the hotel was conveniently located for communicating in and out of London.

I look forward to you returning to the hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,180 reviews from our community

Traveler rating
    1,959
    943
    203
    55
    20
See reviews for
567
1,368
139
682
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (476)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Birmingham, United Kingdom
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 12, 2013

This is our second weekend at this hotel. We came last year for the Jubilee weekend.
This time we asked for a room with a better view than the DLR outside the window, We were offered a Deluxe room for only £10 per night more and took it. These rooms are a bit bigger than the standard room but the bed is gigantic and very very comfy as all Hilton beds seem to be.
We were on the 10th floor with a view that looked over the docklands,part of the Thames and we could see Tower Bridge,the London Eye and the Shard too. Very nice at night when everything is lit up.
On my previous review I mentioned the additional charges for the included(at least in our booking)breakfast. There had been an unmentioned £6 fee on top of the fair £5. tray fee added per day on our previous visit. They kindly waived this fee. However,the fee was now clearly mentioned on the breakfast order form that we leave outside the door. Well done for this as it takes away any surprises.
Great breakfast on both days,comfy room and the now expected outstanding customer service.
Everyone at reception was friendly and helpful again and concierge was very helpful and knowledgeable on local information.
Can't find any faults with this hotel and would visit again and recommend it highly.
Very close to Jubilee line and DLR so easy to get around London from here. 2 minute tube ride to O2 so good for gigs..

Room Tip: 1002 had a nice view and was very quiet and comfortable.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelcrazy727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 14, 2013
Thank you for choosing to return to our hotel once again for your stay. It is very rewarding to read that you enjoyed your stay with us and that we had rectified the issue from your last visit. I am also pleased that you found the service your received from the team was exceptional. I will certainly take this opportunity to share your comments with them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed February 11, 2013

Ideal Location for us who needed to be at The O2 Arena..Just one stop away on the underground.
Staff very friendly and helpful, they all seemed very happy, even late at night.
The Mattress and pillows were divine and we both slept like babies.
We asked for an upgrade which was very reasonable and our exec room was spacious and comfortable. The Executive Lounge.....Very nice afternoon tea and a good choice at breakfast.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lfaithlessfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 14, 2013
Thank you, we really appreciate your feedback, and I am pleased to read that you enjoyed your time at the hotel and that the location was suitable for your needs. I will certainly share your comments with the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
united kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 11, 2013 via mobile

Only stayed 1 night to make a weekend if it in London. Great location. 8 min walk to Underground or 2 mins to DLR. friendly staff - free up grade to deluxe room clean, warm and enough room lovely bathroom with good toiletries Comfortable bed. Nice breakfast buffet selection. Booked through hotels.com. £120 inc breakfast. Well over £350 during week as in Canary Wharf
Would stay again

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buncey47_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 14, 2013
Great to read you enjoyed your stay and that you found the team to friendly with the hotel and location being suitable and convenient for you. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 10, 2013

Stayed at the Hilton Canary Wharf on a weekend break and was very impressed.
Great hotel, ideally located for both DLR and Jubilee line.
Our room was modern and clean .
Breakfast was lovely with plenty of choice and ample staff on duty to cater for guests on a busy Sunday.
All staff that we came into contact with were very helpful and courteous.
Will definitley return for another stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CockooCockoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 14, 2013
Thank you for your kind comments following your recent visit, I was delighted that you
enjoyed your stay and found the location suitable for your transport needs. I am also glad you found plenty of choice at breakfast and that the team were very helpful and courteous. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Sebastian - Donostia, Spain
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 10, 2013

We had a pleasant stay at the Hilton Canary Wharf. It is new with modern decoration and everything is in good condition, spotlessly clean and the entire staff was really kind.

Rooms are big, fancy and extremely quiet, except when a nearby train passes by.

The mattress is firm and comfortable although the bed has no top sheet, just the comforter cover.

The bathroom is big and clean with the shower separated from the bathtub. American and British power outlets at the bathroom but not European.

The room has also a big office desk with British and American power outlets.

Breakfast at restaurant is good, great variety of food although you won’t be offered a coffee or juice refill.

As Hilton Honors Gold members breakfast was complimentary. Wi-Fi Internet connection is also complimentary for Gold members but restricted to only 2 devices.

Parking is at the basement of the hotel where there are very few parking spots. Parking elevator can go directly to your room level; you will have to take the middle elevator to go directly from your room level to parking.

It is a good choice for central London, in a new built area and very accessible by subway or car.

Room Tip: Avoid room overlooking railroad tracks
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JuanExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, February 14, 2013
Thank you for the valuable review you shared with other travellers it was good to read your compliments of our services provided. I have also shared your feedback with the team and we look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed February 9, 2013

My friend and I stayed for 3 nights to celebrate my birthday and had a fantastic time. The hotel was great and all the staff were very friendly and helpful. Breakfast was excellent and the birthday cake in my room on arrival was such a lovely treat.
Thanks for a great weekend!!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EPwannaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, March 19, 2013
Thank you for choosing the Hilton London Canary Wharf to celebrate your special occasion. I am pleased that you and your friends enjoyed your stay. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
London Marriott Hotel West India Quay
Greenwich
InterContinental London - The O2
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Novotel London Canary Wharf
Novotel London Canary Wharf
#342 of 1,088 in London
69 reviews
Docklands / Canary Wharf / Isle of Dogs
Canary Riverside Plaza Hotel
Canary Riverside Plaza Hotel
#131 of 1,088 in London
864 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London - Docklands Riverside
Show Prices
Show Prices
Show Prices

Been to Hilton London Canary Wharf? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Canary Wharf

Property: Hilton London Canary Wharf
Address: South Quay, Marsh Wall, London E14 9SH, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in London
#72 Luxury Hotel in London
#77 Romantic Hotel in London
#164 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Official Description (provided by the hotel):
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, Cheap Tickets, Despegar.com, Booking.com, Hilton EMEA, Cancelon, Priceline, Evoline ltd, TripOnline SA, Jetsetter, getaroom.com and HotelQuickly so you can book your Hilton London Canary Wharf reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf
Hilton London Canary Wharf England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing