I stayed in this hotel for a week and made the grave mistake of booking a non refundable booking . After reading the reviews here I was not looking forward to my stay and had tried to cancel it but to no avail.
I arrived around 7pm in the evening to find that my room was not ready and was told that i would have to wait half an hour to check in .At this stage I was tired and not in the mood to wait but agreed to come back . The manager was not at all friendly, he tried to show me into the empty restaurant and was insistent i waited there but i refused . When i returned , the room still wasn't ready and there was no sign of anybody , again i was shown to the restaurant and told to wait . Eventually i was given the key to my room and set off to find it . Thankfully my suitcase had already been put in the room as I had pointed out , I was not dragging it around with me while I waited .
The room was at the tool of several stairs and I can safely say it was not worth the wait .It was extremely small and shabby . I went to sit on the bed and noticed several hairs and stains all over the sheet A bit much as I had already had to wait while they supposedly cleaned it . At this point i was fairly irate so I went and spoke to the manager who was neither friendly or apologetic and more or less waved me away , telling me to go back to the room and wait for it to be cleaned .
The service overall is appalling The rooms are filthy and noisy . The management are rude and extremely unprofessional I would not stay here again under any circumstances , in fact if the booking hadn't been prepaid , I wouldn't have stayed at all Absolutely awful !1 Do not go near it
- Official Description (provided by the hotel):
- The london shelton hotel is a basic bed & breakfast hotel which is situated just outside harringay station. ... more less
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- Also Known As:
- London Shelton Hotel England