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“Excellent staff”
Review of Hotel Melville

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Hotel Melville
Ranked #809 of 1,067 Hotels in London
Middlesbrough, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent staff”
Reviewed July 23, 2013 via mobile

ALL of the staff at this hotel were amazing, they fell over themselves to make sure we had an enjoyable stay, I couldn't thank them enough! Weather was red hot in London and they lent me the office fan as we couldn't sleep with the heat... Rooms were small but nice,... Noisey with locals playing football outside, but too hot to close the window! The location was a little bit far out of the way for what we went to see, but if you use the underground (kings cross) at the end of the road, it's easier.... Fantastic time... Would rate the hotel for the wonderful staff alone! Thanks so much ☺

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank the_Dodges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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426 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
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Liverpool
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 10, 2013

Agree with the comments about the size of rooms in this hotel-booked it after reading reviews on TA, but the room was cramped, the double bed was pushed up against a window, therefore only one side to get in and out. Resulted in several spilled cups of coffee!There was no wardrobe to speak of, just a sort of half cupboard. The location is good, however the street outside was full of youths in hoodies hanging around the garden opposite making a lot of noise, until quite late. There is obviously no air conditioning- it is a budget hotel, but we were there in sweltering temperatures and would not leave the window open for reasons as above. All in all disappointing, would not stay there again

Room Tip: Ask for a room away from the front entrance which overlooks the gardens.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank footychickLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr Patrick P, Manager at Hotel Melville, responded to this review, July 30, 2013
Dear Guest

Thanks for your review ; rest assured we are working hard to improve in all aspects of our hotel so we can make sure you have a memorable stay.

All information is clearly displayed on our website : approximate room size and size of bed . We want you to know this before deciding on your hotel. Our rooms are compact ; clean and tastefully decorated and have many free services and facilities in them. The wardrobe is sufficient for guests staying for a few nights - We have cut down on available floor space so that we can give you bigger beds which is essential for a good nights sleep.

Apologies for any noise at night ; there is a public park in the square which is open until 7 pm and then it is locked. The square is normally very peaceful all the time and our " erratic " weather helps to keep the streets empty and quiet ! However from time to time when we do actually get some sunshine - it does get busy as argyle square gardens are very attractive and open to everyone .

Thanks for your e mail

Manager

Patrick

We thank you for your time
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Warrington, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 5, 2013

I have been staying in this hotel several times because of the friendly staff that will go out of their way to help and the perfect location for the whole of London but on my arrival this time I was in for a shock as it has had a refurb and it looks amazing, I was shocked and in awe of the quality of this hotel and the reasonable price, the same friendly staff, same warm welcome and brand new everything else. See the photo's and you will not find a better hotel at the same price in the whole of London. Rooms are clean and comfortable. A 5 star rating for a budget hotel in one of the most expensive cities in the world. Easy access to train stations 5 minute walk to Euston, 2 minute walk to Kings Cross, St Pancras International so you can come from anywhere and be in your hotel in minutes, perfect.

Room Tip: All rooms and comfortable and clean at great rates.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelFraser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berwick upon Tweed, United Kingdom
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 4, 2013

Booked the Melville Hotel but was put in the Excelsior next door. My room was on the 3rd floor up narrow stairs and I was glad my suitcase was small and I'm fit.

Any room under £100 per night in London is going to be small and this room was but it had a comfortable bed, TV.

Shower room was compact but was very clean. Shower was not particularly powerful but there was plenty of hot water.

Housekeeping was not up to scratch.: dirty glass, dirty armchair, broken clock radio and very dirty amenities tray.

WiFi on the 3rd floor was intermittent.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr Patrick P, Manager at Hotel Melville, responded to this review, October 16, 2013
Dear Guest

Thanks for your review

We have attended to all issues ; and are really focused on providing spotless accomodation at an affordable rate.

If there is anything that requires attention please tell us immediately so we can put it right for you

Many thanks

Patrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 29, 2013

I've stayed here a few times on both business and short leisure trips, and it's a reasonably priced option right in the middle of London within easy walking distance of both Kings Cross and Euston. The rooms aren't huge but are clean and modern, with comfortable beds. It is part of a group of hotels around the same square, and there are some shared facilities. Slight drawback in that there is no lift and the stairs can be narrow, but I have never had a problem with this. When I was there on business and running around London on a tight schedule the manager was very helpful in sorting out some additional time before I had to checkout so I could leave my luggage. If I need to stay in London for a night or two, would definitely stay here again. In my experience, you won't find much better for the price in the area.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2013

We were assigned a basement room, which looked out onto a brick wall. The room had recently been refurbished and standard of furnishings and decorating was good - excellent shower room. However, the room was very hot and noisy, due to the proximity to reception which was directly off the stairway and the door was very poorly fitting and rattled continually. Staff were talking and laughing until the early hours, which was very disappointing as we had an early Eurostar journey. No breakfast included as we left too early.

However, excellent proximity to St Pancras.

Room Tip: Request a room overlooking Argylle Square
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tindalongue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr Patrick P, Manager at Hotel Melville, responded to this review, October 16, 2013
Dear Guest

We know about the view of the brick wall - to counteract we are coming up with something unique ! This will completed in the very near future ( We are excited about this new " artwork " which will be visible from the room )

We hope to keep improving

Patrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wendover, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 17, 2013

Very comfortable bed.The room was spotlessly clean. This hotel is a good option for those who need to travel from St Pancras International on Eurostar as it is only about 3-4 minutes walk from station. Staff were also very helpful and friendly

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Melville

Property: Hotel Melville
Address: 38/39 Argyle Square | Kings Cross, London WC1H 8AL, England
Location: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #809 of 1,067 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Melville 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Melville was re opened to our guests in April 2011 with our first phase of 9 brand new bedrooms , the second phase was delivered on October 2011 with another 9 bedrooms. We have totally rebuilt the hotel and everything is brand new. The hotel has undergone an extensive £1 million rebuild. We are located directly opposite Kings Cross train station and St Pancras international and are moments from Oxford Street; London eye; British Museum , British Library and hundreds of other attractions .We hope you come and stay with us. We wish you a warm welcome and great stay. Our motto is location, cleanliness and service all for less than £50 per person . All prices include VAT, breakfast and Wfi and Lan access.We are Modern Budget hotel ... more   less 
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Also Known As:
Melville Hotel London
Hotel Melville London, England

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