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“Spacious, convenient and good value for money”

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Comfort Inn and Suites King's Cross / St. Pancras
Ranked #641 of 1,069 Hotels in London
Brisbane, Australia
Level 6 Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Spacious, convenient and good value for money”
Reviewed July 3, 2012

We found our family room much more spacious than we'd expected, and excellent value for money - both unexpected after previous stays in London! The hotel is very convenient for Kings Cross/St Pancras stations. We were sorry to be staying for only one night.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annie101_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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English first
Huddersfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2012

We stayed for one evening at this hotel.. Staff were more interested texting on their phones than interacting with their guests!! The hotel is a 5 minute walk from St Pancras train station which is a bonus.. The breakfast was self service which was not stated and the food was below average. (Boiled eggs looked as though they had been sat there for a week) The suite was a good size and would suit a family however when looking closer the carpets and shabby and have marks on them and there was damp, the toilet bowl had the remains of another guests excrement. Although the beds were comfortable.

Not a four star hotel as they stated.. Would not recommend this hotel. very disappointed!! :(

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KymMareeWardle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2012

This is the worst hotel that we have stayed in in London. Thank goodness it was for only one night. We left depressed and glad to leave. The only window was obscure glazed and when I opened it there was a disembowled pigeon on the ledge outside. The TV didn't work, kettle didn't work. Light fitting over basin in bathroom broken, shower and curtain dirty. Breakfast in tiny basement room and comprised box of cereal, hardboiled eggs, and precious little else. Never again.

Stayed June 2012, traveled as a couple
Helpful?
1 Thank 125Mark125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed k, Ahmed khan at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review, July 17, 2012
Dear Mark,


Thank you for your review. I am really sorry about the issues you've experience during your stay especially regarding maintenance issue.
I assure you that your comment has been taken seriously and were passed on to the relevant department for immediate action and review.
We pride ourselves in exceeding guest satisfaction and the loss of your patronage is much regretted but thank you for bringing your concerns so clearly to our attention.
Once Again, please accept our sincere apology for inconveniences caused during your stay.
I hope that you will offer us another chance to gain your confidence that at Comfort INN we deliver the best customer service you can find in hospitality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 7, 2012 via mobile

We had a terrific room with heaps of space with everything spotlessly clean. Breakfast was included in the price and was a very comprehensive Continental Breakfast menu. Special mention to Hunain and Sara who were extremely courteous and added to our enjoyable stay. We would certainly use this hotel when we return to London city.

Stayed June 2012, traveled as a couple
Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Level 4 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 23, 2012

We stayed there for 1 night in the end of April. Nice, clean room on the first floor. Great value for money! We paid £79 for room and breakfast (nice!). Location was perfect very as close to Kings Cross and St Pancras Station (5 minutes walk). The only downside was TV (not working)- it doesn`t really matter but we like to see news in the morning. Summary- nice little place to stay if you are looking for great location.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank PawelJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot3lManag3r, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review, April 25, 2012
Thank you so much for the compliment ! We are pleased that you enjoyed your recent stay at Comfort Inn and Suites King's Cross St. Pancras. It is our prime responsibility to provide our guests with superb hotel experience for long term guest relationship.

We truly appreciate your time that you took out and provided us your valuable feedback. We would love to have the pleasure of seeing you as a guest again in near future. Please also accept our warm wishes for all your personal and business endeavours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Manitoba, Canada
Level 6 Contributor
136 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed April 1, 2012

Stayed for 1 night at end of March and glad it was for only one night. The only positive about this place is location. It is a two minute walk to St Pancras underground and a direct link with Heathrow Airport. As a result of this they charge more like a very high end hotel.
The issues were a TV I couldn't get to work. A room safe which was not working unless I used the master key in the office because the electronics were screwed up. Last but not least the bed was lumpy and you rolled to the middle. The place was clean but when you looked at the carpets they were very dated and were lumpy and shabby looking. The elevator doesn't go to the top floor where our suite happended to be. The steps are narrow and very steep to these upper floor rooms. Good thing I go to the gym every day or I'm quite sure I wouldn't have made it up to the room. In conclusion I'm surprised Choice hotels keeps this business as one of theirs as it poorly represents their brand.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caribbeancrazy243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot3lManag3r, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review, April 17, 2012
Thanks for staying at Comfort Inn and Suites King’s Cross St. Pancras. I would like to take this opportunity to welcome your feedback and apologies for inconvenience caused during your stay.

Rest assured we have taken all your point on board and we will try to improve more on the points you have mention.

We really appreciate your presence once at our hotel and will be very hopeful to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level 6 Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed March 25, 2012

We previously have stayed in the travelodge at kings cross, that being full we came across this on late rooms. It was a real find, clean, huge suites for £99 and continental and cereal breakfast included. The staff were friendly with one unjamming the battery out of my camera for me as part of the willingness to make the stay an enjoyable one. Great hotel, will certainly stay again especially as it is handily placed near kings cross although away from the main thoroughfares.

Room Tip: Suite 12 has a double and two singles.
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot3lManag3r, General Manager at Comfort Inn and Suites King's Cross / St. Pancras, responded to this review, April 17, 2012
Thank you for the compliment ! We are so pleased that you enjoyed your recent stay at Comfort Inn and Suites King's Cross St. Pancras. It is our prime responsibility to provide our guests with superb hotel experience for long term guest relationship.

We truly appreciate your time that you took out and provided us your valuable feedback. We would love to have the pleasure of seeing you as guest again in near future, Also please accept our warm wishes for all your personal and business endeavours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn and Suites King's Cross / St. Pancras

Property: Comfort Inn and Suites King's Cross / St. Pancras
Address: 31-33 Argyle Street, London WC1H 8EP, England
Location: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Amenities:
Free Breakfast
Hotel Style:
#366 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Comfort Inn and Suites King's Cross / St. Pancras 4*
Number of rooms: 14
Official Description (provided by the hotel):
Comfort Inn and Suites King's Cross / St. Pancras is your ideal place to stay in a central London hotel. The hotel has just been refurbished throughout and offers comfortable accommodation in central London near the St. Pancras Station for Eurostar London. ... more   less 
Reservation Options:
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Also Known As:
Comfort Inn & Suites Kings Cross Hotel London
Comfort Inn And Suites Kings Cross
Comfort Inn Kings Cross
Comfort Inn London
London Comfort Inn
Comfort Inn And Suites King's Cross / St. Pancras London, England

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