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“Great hotel near Earls Court”

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Holiday Inn Express Earls Court
Ranked #319 of 1,068 Hotels in London
Certificate of Excellence
Bournemouth, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great hotel near Earls Court”
Reviewed June 8, 2014

This hotel was close and convenient for the stadium,
the breakfast was very good and tasty too.But more important the beds and pillows were comfy and the room very clean and fresh! A great shower too.
Was not the cheapest hotel for an express inn but overall a good room and friendly service,

Room Tip: very quiet,no noises from fellow travellers.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vampire68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun F, General Manager at Holiday Inn Express Earls Court, responded to this review, June 12, 2014
Dear Vampire68,

I am so pleased you enjoyed your stay here with us and that you particularly loved the comfort of our beds.

Thank you so much for taking the time to write a review about your stay here with us at the Holiday Inn Express - London Earls Court Hotel.

I do hope that you continue to choose the Holiday Inn Express Brand when ever you need a hotel to stay in.

Kind Regards
Shaun Fitzgerald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
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Traveler tips help you choose the right room.   Room tips (190)
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Astana, Kazakhstan
Level 6 Contributor
198 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed June 7, 2014 via mobile

170 quids a night in a non-central part of London just goes to show how stupidly expensive that city is. Yet, the hotel is nice, real non-shoe-box size rooms, very attentive service from the front desk staff, good internet connection, not much else you can ask for. And an ok if not exuberant breakfast comes with it.

Stayed May 2014, traveled with friends
Helpful?
1 Thank WoburnExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun F, General Manager at Holiday Inn Express Earls Court, responded to this review, June 9, 2014
Dear WoburnExpress ,

Thank you so much for taking the time to write a review about your stay.

I am so pleased you have liked the hotel overall and that you thought our service and cleanliness was good. I am sorry you felt the cost of the room was a bit high, We do offer various rate if you book directly with the hotel such as the advance discounted rate if the room is booked 21 days in advance. I would recommend that you book with us directly as we offer the best rate guarantee.

I very much appreciate your comments and the team and I will use them to help us focus on what we need to do to improve our service.


I do hope that you have the opportunity to come and stay with us again soon.

Kind Regards
Shaun Fitzgerald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level 5 Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 6, 2014

Small but clean rooms. Excellent buffet breakfast. 6 or 7 minute walk to two different tube stations. It's not in a tourist area by any means but the neighborhood seems safe and has a good selection of small stores and restaurants. Convenient enough access to central London via the District line.

Staff were alternately very helpful and slightly incompetent (billing issue that I had to continue to hassle them about until fixed.) I'd have given them a 4 but for that.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carolinasNc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun F, General Manager at Holiday Inn Express Earls Court, responded to this review, June 9, 2014
Dear carolinasNc,

Thank you so much for taking the time to write a review about your stay.

I am so pleased you have liked the hotel overall and that you thought our breakfast was excellent. I am sorry you a billing issue and we were a bit slow in resolving this for you. I very much appreciate your comments and the team and I will use them to help us focus on what we need to do to improve our service.

I do hope that you have the opportunity to come and stay with us again soon.

Kind Regards
Shaun Fitzgerald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
108 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed June 4, 2014

Such a nice place to stay. Gorgeous Room. Great location. Secure Car Parking on site. Lovely chilled out atmosphere. Yummy breakfast and food available until 1am. Very good room size. Deffo would go again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun F, General Manager at Holiday Inn Express Earls Court, responded to this review, June 6, 2014
Dear Donna J,

Thank you so much for taking the time to write a review about your stay here with us at the Holiday Inn Express - London Earls Court Hotel.

I am so pleased you liked the hotel and that you felt the location was particularly good and that the atmosphere was really relaxing.

We value all the points you made both positive and negative alike as they are a great guide as to how we are really doing here.

I do hope that you have the opportunity to visit London again and that you choose to stay with us.

Kind Regards

Shaun Fitzgerald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limassol, Cyprus
Level 5 Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 2, 2014

We stayed at this Hotel for 4 nights and we were very happy with the room size, bathroom facilities and most of all the cleanliness everywhere. The staff were truly excellent, very helpful, accommodating, polite and there to answer any question we had - and we indeed had a lot! The only negative was that windows do not open and sometimes you just feel you need some fresh air but....if you do not stay long in the room you can cope with that.

Room Tip: Ask for a room in the Annex as it is more quiet and bright.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ninetta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun F, General Manager at Holiday Inn Express Earls Court, responded to this review, June 4, 2014
Dear Ninetta K,

Thank you so much for taking the time to write a review about your stay here with us at the Holiday Inn Express - London Earls Court Hotel.

I am so pleased you liked the hotel and that you felt the location was particularly useful.

We value all the points you made both positive and negative alike as they are a great guide as to how we are really doing here.

I do hope that you have the opportunity to visit London again and that you choose to stay with us.

Kind Regards

Shaun Fitzgerald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camas, Washington
Level 5 Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 31, 2014

I had high hope of this hotel based on the high rating of other reviews, but I am not as impressed. It is in West Kensington, not the best part of Kensington. But I do feel safe. Even though it is close to three different tube stations, but all has about 8 minutes of walk, if you get off the wrong exit of Earl Ct. Stop, it is a longer walk. There are not many good choices for dinner nearby, except a good vegan restaurant across from it.. A Tesco Express about 5 min away.

As a platinum member, we got put into the newly added building for the 2012 Olympic. The room is very large and beautiful decorated. However, the mattress was low quality so are the pillows. Both are below the US standard. The WiFi connection is free with unlimited access. The breakfast has good fruits and yogurt, but the scramble egg and sausages was below par. The hotel manager seemed to hold a tight rein to ensure the breakfast table was quickly cleaned and all food items were alway well stocked. It is for the convenience of the guest. But I feel sorry for the slimeless hardworking cleaner, who won't even respond to our morning greetings.

The front desk staff are the BEST! At checking in, Elena makes me feel welcomed as a platinum member offered all extras, with smile and warmth. At check out out, Alexendra efficiently help us with our no show airport pick up problem. Both of them are exemplary for any hotel front desk professionals.

Room Tip: Ask for the new wing, even though it takes room key to access, but at night time, there is on sight...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carrie4896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun F, General Manager at Holiday Inn Express Earls Court, responded to this review, June 4, 2014
Dear Carrie4896,

Thank you so much for taking the time to write a review about your stay here with us at the Holiday Inn Express - London Earls Court Hotel.

I am so pleased you liked the hotel and that you felt the service provided by both Elena and Alessandra was exemplary. They will both certainly appreciate your kind comments.

We value all the points you made both positive and negative alike as they are a great guide as to how we are really doing here.

I do hope that you have the opportunity to visit London again and that you choose to stay with us.

Kind Regards

Shaun Fitzgerald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northumberland National Park, United Kingdom
Level 6 Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 31, 2014

We booked this holiday Inn as we had a positive experience in the Wandsworth Holiday Inn Last year. We chose this particular one as we wanted to explore another part of London, without having to use the tube. Also, we were visiting the Royal Albert Hall. The hotel was comfortable, clean and quiet - we were in the annex. The breakfasts were plentiful and set you up for most of the day. The staff were very helpful providing maps and even a sewing kit. We thought we had a problem with the extractor fan in the bathroom the maintenance man John was attending to us within 10 minuets of the phone call, a really helpful man. This hotel is in a perfection location for sight seeing. The buses are outside the hotel, if you are lucky you can get on the top deck at the front and it is a good sight seeing tour of London. The number 28 bus stops on Kensington High Street, you can either change to the number 10 and get off at the Royal Albert Hall or enjoy a short walk along the High street to the RAH.

Room Tip: For a quiet room ask for the annex
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chockchockgazelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun F, General Manager at Holiday Inn Express Earls Court, responded to this review, June 2, 2014
Dear chockchockgazelle,

Thank you so much for taking the time to write a review about your stay here at the Holiday Inn Express - London Earls Court Hotel.

I am pleased you liked the Hotel and you found the brand served your needs as they did in Wandsworth.It is great to hear that you are looking forward to trying another Express upon your next visit to London.

I do hope that you have the opportunity to come and stay with us again soon.

Kind Regards
Shaun Fitzgerald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Earls Court

Property: Holiday Inn Express Earls Court
Address: 295 North End Road, London W14 9NS, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#198 Family Hotel in London
#205 Business Hotel in London
#294 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Earls Court 3*
Number of rooms: 150
Official Description (provided by the hotel):
Free Wifi & Inclusive Hot Breakfast, Simple - Smart - Spot on!Welcome to the Holiday Inn Express London - Earl's Court Hotel, the ideal location for business and leisure travellers visiting London. By Holiday Inn Express - London Earl's Court Hotel is located outside the Congestion Zone and within easy access to M4/A4, Heathrow Airport, M25 and Central London. In addition, The Holiday Inn Express -London Earl s Court Hotel is only a few minutes walk away from Earl's Court & Olympia Exhibition Centres, Chelsea Football Stadium, Fulham Football Stadium, Queens Tennis Club. Harrods, Kensington Palace, Gatwick Airport & everything the City of London has to offer; is only a short tube/train ride away. West Kensington & West Brompton Tube/train Stations are within easy walking distance from The Holiday Inn Express London Earl s Court; ensuring convenient travel to your desired destinations. The Holiday Inn Express - London Earl's Court Hotel boasts of 150 contemporary style, air-conditioned, en-suite bedrooms each with Free high speed internet access on Wi-Fi, offering guests a comfortable and connected stay. After a great night s sleep, wake up with a refreshing Power Shower Experience and then enjoy our inclusive Hot buffet breakfast before embarking on your day. All this coupled with Conference facilities for up to 12 people why stay anywhere else? Our Staff and Management look forward to welcoming you soon to the Holiday Inn Express - London Earl's Court Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Earls Court Hotel London
Holiday Inn London
Express Holiday Inn Earls Court
Holiday Inn Express London
Holiday Inn Express Earls Court London, England

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