The day of arrival West Kensington tube line was shut so it took total of 2 hrs to find alternative route to Earl's Court Stn and find hotel and got bit lost. Check in was easy and went to room and it was not the double room I booked. Went back down to reception and asked receptionist; it was not what I booked. He explained Hotwire don't communicate this info. I was offered the option to change the next morning as hotel was booked up.
Breakfast was great. However the queue was too long. Maybe suggestion to have 2 sides for the food or have drinks area separate.
After getting new room, we had a new problem, the room was very cold and had to phone reception again.
I have to hand it to the guy at reception that he dealt with the problem with good customer service.
The 74 bus is handy round the corner and it takes you to Earls Court Stn on Picadilly Line and can take you to Top of Oxford St.
- Official Description (provided by the hotel):
- Free Wifi & Inclusive Hot Breakfast, Simple - Smart - Spot on!Welcome to the Holiday Inn Express London - Earl's Court Hotel, the ideal location for business and leisure travellers visiting London. By Holiday Inn Express - London Earl's Court Hotel is located outside the Congestion Zone and within easy access to M4/A4, Heathrow Airport, M25 and Central London. In addition, The Holiday Inn Express -London Earl s Court Hotel is only a few minutes walk away from Earl's Court & Olympia Exhibition Centres, Chelsea Football Stadium, Fulham Football Stadium, Queens Tennis Club. Harrods, Kensington Palace, Gatwick Airport & everything the City of London has to offer; is only a short tube/train ride away. West Kensington & West Brompton Tube/train Stations are within easy walking distance from The Holiday Inn Express London Earl s Court; ensuring convenient travel to your desired destinations. The Holiday Inn Express - London Earl's Court Hotel boasts of 150 contemporary style, air-conditioned, en-suite bedrooms each with Free high speed internet access on Wi-Fi, offering guests a comfortable and connected stay. After a great night s sleep, wake up with a refreshing Power Shower Experience and then enjoy our inclusive Hot buffet breakfast before embarking on your day. All this coupled with Conference facilities for up to 12 people why stay anywhere else? Our Staff and Management look forward to welcoming you soon to the Holiday Inn Express - London Earl's Court Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Earls Court Hotel London
- Holiday Inn London
- Express Holiday Inn Earls Court
- Holiday Inn Express London
- Holiday Inn Express Earls Court London, England