The Jesmond Hotel offers exactly what it says on its website. The fact that it is 'family run' gives a real home from home quality. The full English breakfast is beautifully cooked, and the ladies that serve it are polite, helpful and friendly. The room was clean and comfortable, with plenty of milk, tea and coffee for a drink whenever you needed one. The en-suite was a bit small but there was only the two of us so that didnt matter too much. We will definitely us the Jesmond again, and recommend to others.