This is one fabulous hotel! We stayed 7 days with a family of four...two teenagers. I have to say first and foremost, the customer service was superb. They literally looked for ways to improve your stay every chance they got. You would call down for a wakeup call and they would ask if you needed coffee brought up at same time. If you wanted to stay in and just watch a dvd, they asked you if you wanted them to bring up movie popcorn and candy and so on. None of this cost extra! They call you the night before check out and want to know if you will need a cab and what time. It never ends. I was blown away constantly by how great the customer service was. I loved the complimentary breakfast. They did not scrimp on anything. It was like a 5 star restaurant but it was included in the price. There was one particular employee named Erol I believe was his name, he was THE BEST! He just could not work any harder to make our stay perfect.
The location was great to the underground. The area is quiet so sleeping was not a problem. The accommodations were first rate. I could go on and on about how much I loved this place!!!!! It is expensive but these are suites. We had two full bedrooms and baths, a full kitchen and a living area. Perfect for a family with teenagers that need room to spread out!!!!
- Official Description (provided by the hotel):
- Taj 51 Buckingham Gate Suites and Residences offers authentic luxury experiences in a bespoke and personalised environment a gemstone's throw from Buckingham Palace. It comprises three Victorian townhouses - Kings, Minsters and Falconers, each distinctly designed and beautifully restored to their iconic heritage. The 85 luxurious suites and residences with butler service offer the space and exclusivity of a private home each with their own separate kitchen and living area. Taj 51 Buckingham Gate Suites and Residences reflects the universally acclaimed warmth and personalised service that the Taj is recognised for as one of the finest in the world. Treading the path from tradition to tomorrow, Taj 51 Buckingham Gate Suites and Residences redefines the meaning of luxury, creating a distinctive, customised and exclusive Taj experience. Make the most of complimentary wi-fi, the premier Golden Keys Concierge service, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant and Kona, showcasing the colours, flavours and vibrancy of contemporary Europe. ... more less
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- Also Known As:
- 51 Buckingham Gate, Taj Suites And Residences Hotel London
- Taj 51 Buckingham Gate Suites And Residences London, England