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“Really good”

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Taj 51 Buckingham Gate Suites and Residences
Ranked #4 of 1,069 Hotels in London
Certificate of Excellence
glos,UK
Level 5 Contributor
72 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Really good”
Reviewed September 1, 2011

We stayed for 2 nights in a 2 bed suite. It was spacious and airy with a large sitting room and fully equipped kitchen. It was probable getting ready for refurbishment as the decoration was getting a little tired and the beds were not the most comfortable. However, this did not stop us having a thoroughly enjoyable stay there. The standard of service was of the highest order. The staff were wonderful, offering excellent, friendly and sincere service. The breakfast was very good indeed and freshly cooked to order. We would love to stay there again.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jaclh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, September 7, 2011
Dear Jaclh,

Thank you ever so much for your lovely review, it is simply wonderful to know that the hotel team made your stay a very special one and they are the main reason for you to wish to come back to stay with us.

This year, we will be doing some minor but interesting changes to many of the two bedroom suites such as the one you stayed in by adding some colour and brightness to them which I am sure you will love when you return.

Be sure we will be delighted to see you back.

Araceli Rius-Perez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,508 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (220)
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English first
London, United Kingdom
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 19, 2011

Faultless services, well cleaned rooms with a good selection of room service and resteraunts. Extremely convenient for anyone staying in central london with easy access to heathrow via victoria. Would recommend.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank grizzlybear99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, September 7, 2011
Dear Grizzlybe,

Thank you very much for taking the time to write and share your experience of 51 Buckingham Gate, I am very happy to see that you really felt that 51 was a home away from home for you.

The suites and the hotel facilities simply offer you what you would expect at home plus a team of welcoming staff to offer you anything else you would miss from home and everything you wish for.

So come back home whenever you have the opportunity to visit London again.

Thank you

Araceli Rius-Perez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
usa
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 17, 2011

this hotel in the middle of London, close by to major attractions walking distance,
as the best crew, from the bellboy, to the battler , the experience and friendly concierge , to an excellent breakfast
you have the best hotel in London and the price is right..enjoy.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank zeevik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, September 7, 2011
Dear Zeevik,

Thank you so much for taking the time to write about us and share your thoughts with other Tripadvisor members and followers.

I loved the fact that you felt the hotel has a family like feel and I hope this is part of being in a peaceful atmosphere which ensures that you feel at ease with us from the moment you arrive.

Thank you once again and see you soon.

Araceli Rius-Perez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 11, 2011

We hesitated to book 51 Buckingham because we were going by reviews on Trip Advisor and going against our travel agent's advice. Wow are we glad we did. The property is a hidden little gem. When we pulled up to the court yard and were met by the staff they were pleasant and friendly. We were escorted into a small library type room where we were told our two rooms were ready (a pleasant surprise despite us getting there before noon). The hotel manager popped in to welcome us and see that we were being taken care of. While we did the paper work, we were offered cold bottles of water, baskets of fresh baked goodies and wonderful heavenly scented ice cold towels to refresh with. We were shown to our "apartment" and WOW! It was huge. We told the kids that sometimes in Europe you had to place your suitcases under the bed during your visit because the rooms are so small. 51 Buckingham made liars out of us! The rooms are gigantic. Bigger than most suites I have stayed in inside the US. The concierge staffed by Nelson and Alex were quite helpful and our housekeeper did her job very well, but the real stand out was Sergio and his staff who attended to our every need. Don't miss the breakfasts where you will be spoiled with fresh squeezed Orange Juice and the most delicious berries we've ever tasted! Oh yes, did I fail to mention that it is perfectly located in the heart of London? Just a short walk to most of the things you will want to see. Don't hesitate to book 51 Buckingham Gate. You will be pampered and pleased!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DSKNorthernVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, September 7, 2011
Dear DSK Northern Virginia,

Thank you and thank you again for choosing to stay at 51against what it seems were all odds.

I am thrilled to know that you loved the space, comfort and many other things about the hotel which were a bit of a surprise for you and a delight for your children but I am specially happy to know that you enjoyed your interactions with the concierge team, the managers and Sergio and his team of butlers who will really help you with everything you need.

I do hope other readers will follow your advise and will try 51 Buckingham Gate following your recomendation. The orange juice is really fresh, the suites are really large and the staff are really genuine and helpful, this be sure will always be found at 51 and many, many more things which we will let each new guest you discover.

Many thanks once again for your comments

Araceli Rius-Perez
Hotel Manager
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Raleigh, North Carolina
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 5, 2011

Wonderful Hotel and even better location. Right next to Buckingham Palace, about a 8 minute walk to Westminster Abbey, Big Ben and London Eye and very close to both St. James and Victoria subway stations, so getting around very easy.

Our room was on 1st Floor (would have preferred higher level room) and only problem was their was construction of a new building across street and also some light construction outside of our room where they were repairing the elevator.

We were in a suite that was nice but don't know if I would call it 5 star. I have stayed in many 5 star hotels and in Paris right now and we are in a true 5 star Suite that 51 Buckingham doesn't compare to. I'd give it 4.5 though.

They do have a 6:30 - 8:30 happy hour where drinks are included--nice touch. Hotel staff and concierge were very nice and had no issues with service, except for a brief miscommunication at check-in with another person with same last name. Could happen to anyone.

Wifi is an extra $15 a day and not included. Just FYI.

Overall 4.5 stars and would recommend.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank r1ch12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, September 1, 2011
Dear R1ch12

Thank you ever so much for your review and for your recommendation to fellow reviewers to stay at 51 Buckingham Gate.

I am delighted to know that you found the hotel and its location to your satisfaction and that you find little thinks such as the cocktail evenings a pleasant surprise.

How unfortunate that we had another guest with the same name arriving on the same day and that this created confusion on your arrival, I can only apologise to you and hope that you think of that as an anecdote and not something that upset you and also that my colleagues assisted you to feel very comfortable after the initial missunderstanding.

I would like to mention to you that at 51 Buckingham Gate has several types of suites and I am sorry if this particular one didn't fully meet your expectations, please do let me know when you are coming next to London as I will be delighted to offer you several options to ensure you experience the best we have to offer.

Thank you once again for your review and I look forward to welcome you back with us.

Araceli Rius-Perez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed August 5, 2011

This us by far the best hotel
Location10
Service 10
People work there give you the feeling that you are the only guest there...
See you soon there

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zeevrubi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, September 1, 2011
Dear Zeevrubi1

Thank you very much for your review.

I am delighted to know that while staying at 51 Buckingham Gate my colleagues made you feel like if you were at home and offered you all the care of attention you deserved.

Being as we are a small and intimate hotel you can be sure that each of us will try our utmost to engage with you and to ensure you have the best of service.

I do hope that you will return soon again either with your friends or family and that 51 Buckingham Gate becomes your number one choice when travelling to London.

With warmest regards

Araceli Rius-Perez
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level 5 Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 20, 2011

Excellent location, hospitality, staff, room comfort, breakfast......! Overall, I loved the stay!

Room Tip: Try and get a room overlooking the front road OR the Garden behind!
See more room tips
  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank varuniaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, July 22, 2011
Dear Varuniaf,

Thank you very much for your review and your kind words about your experience with us at 51 Buckingham Gate Taj Suites and Residences.

I am truly delighted to know that you had a fantastic stay and I do hope that you will build many unforgetable memories with us in the future.

With warmest regards and best wishes

Araceli Rius-Perez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taj 51 Buckingham Gate Suites and Residences

Property: Taj 51 Buckingham Gate Suites and Residences
Address: 51 Buckingham Gate, London SW1E 6AF, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in London
#4 Luxury Hotel in London
#5 Business Hotel in London
#8 Family Hotel in London
#20 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Taj 51 Buckingham Gate Suites and Residences 5*
Number of rooms: 85
Official Description (provided by the hotel):
Taj 51 Buckingham Gate Suites and Residences offers authentic luxury experiences in a bespoke and personalised environment a gemstone's throw from Buckingham Palace. It comprises three Victorian townhouses - Kings, Minsters and Falconers, each distinctly designed and beautifully restored to their iconic heritage. The 85 luxurious suites and residences with butler service offer the space and exclusivity of a private home each with their own separate kitchen and living area. Taj 51 Buckingham Gate Suites and Residences reflects the universally acclaimed warmth and personalised service that the Taj is recognised for as one of the finest in the world. Treading the path from tradition to tomorrow, Taj 51 Buckingham Gate Suites and Residences redefines the meaning of luxury, creating a distinctive, customised and exclusive Taj experience. Make the most of complimentary wi-fi, the premier Golden Keys Concierge service, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant and Kona, showcasing the colours, flavours and vibrancy of contemporary Europe. ... more   less 
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Also Known As:
51 Buckingham Gate, Taj Suites And Residences Hotel London
Taj 51 Buckingham Gate Suites And Residences London, England

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