This hotel is truly a gem. I can't imagine what our trip would have been like if we had stayed anywhere else. From the moment we arrived, exhausted, bedraggled and dragging two young, discombobulated children, the staff made us feel welcomed, relaxed and immediately at home. Arecilia, the lovely hotel manager, met us outside and escorted us through the check-in process. Our apartment was ready -- and OH! What an apartment. Beautifully appointed, comfortable and chic. It was hard to resist immediately lying down and going to sleep.
But the very very best part of the hotel, and the single reason I would return again and again (almost forsaking travel to other parts of Europe ever again), is the exceptional service we received from their concierge staff -- Nelson and Alex. I simply cannot say enough about these gentlemen. Knowledgeable. Friendly. Extra mile. Smart. Uncanny ability to know what you want to do and where you want to go. Brilliant planning. They greeted us by name whenever we passed through the lobby. Called my husband on their cell phones when mine wasn't working and I couldn't locate him. Brought me water while I waited. Planned our walks through town. Got us tickets. Turned the hotel upside down looking for my daughter's missing beloved elephant. I could go on and on.
Because we had an apartment set-up with two bedrooms, a living room, and a kitchen we were easily able to eat some of our meals in-room. The food was excellent. Good value. Good service. It was perfect for our two young children (6 and 4) who were tired after long days out and about and unable/unwilling to sit for a restaurant meal.
Please, I implore you, stay at 51 Buckingham Gate. You will love it.
- Official Description (provided by the hotel):
- Taj 51 Buckingham Gate Suites and Residences offers authentic luxury experiences in a bespoke and personalised environment a gemstone's throw from Buckingham Palace. It comprises three Victorian townhouses - Kings, Minsters and Falconers, each distinctly designed and beautifully restored to their iconic heritage. The 85 luxurious suites and residences with butler service offer the space and exclusivity of a private home each with their own separate kitchen and living area. Taj 51 Buckingham Gate Suites and Residences reflects the universally acclaimed warmth and personalised service that the Taj is recognised for as one of the finest in the world. Treading the path from tradition to tomorrow, Taj 51 Buckingham Gate Suites and Residences redefines the meaning of luxury, creating a distinctive, customised and exclusive Taj experience. Make the most of complimentary wi-fi, the premier Golden Keys Concierge service, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant and Kona, showcasing the colours, flavours and vibrancy of contemporary Europe. ... more less
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- Also Known As:
- 51 Buckingham Gate, Taj Suites And Residences Hotel London
- Taj 51 Buckingham Gate Suites And Residences London, England