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“Good value”

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Ibis London City-Shoreditch
Ranked #327 of 1,068 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
London, England
Level 6 Contributor
141 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Good value”
Reviewed December 12, 2013

The rooms are clean and well presented with comfortable beds and soft towels. Unlike some other budget hotels, shower gel is included in the room and you also benefit from free wifi. The service in reception was efficient and friendly. There is not a lot of storage, so you would not want to use this hotel for a long stay - but for a night or two it is fine.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DuncanHockley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, January 31, 2014
Dear Guest,
Thank you for taking the time to write a review about your stay at Ibis London City.
I am glad to read that you enjoyed the stay and the services we offer were up to the Ibis standards.
We are looking forward to welcoming you back soon in the future.

Kind Regards,
Irena Hoch
Human Resources & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,916 reviews from our community

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Paris, France
Level 6 Contributor
106 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed December 10, 2013 via mobile

In London it can be really hard to find a hotel that doesn't cost an arm and 2 legs, and in which the room is big enough to get you, your bag, and the bed in at the same time. The Ibis therefore represents great value for money. Rooms are compact but decent sized and clean. All staff, especially in restaurant were very friendly.

Stayed December 2013, traveled on business
Helpful?
Thank kris10Paris_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, January 30, 2014
Dear Guest,
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level 5 Contributor
62 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 1, 2013

few locks away from The City, in the odd end of the neighborhood... but close to tube stations, service is good at reception, rooms are ok, bathrooms too small, not bad for the price they had a restaurant that looked nice but didnt had the chance to taste the food.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulomb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, December 8, 2013
Dear Guest,
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.
Kind regards,
Irena Hoch
Human Resources & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
Reviewed November 30, 2013

My parents were shocked at the room.The receptionist weren't that friendly.The view oh god it is just a desert view blocked by other buildings.Small Room. It dosent have CNN on TV.If a hotel does not have CNN on their TV I'd call it a not so much of a hotel. oh and here I am posting the review in a London Starbucks searching for a good hotel. bad AC. Don't come to this hotel.

Room Tip: If you are coming to London and looking for a hotel, do not choose this one. I liked my hotel in Dub...
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BartyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, December 8, 2013
Dear Guest,
Thank you for taking the time to write a review about Ibis London City Hotel. I was sorry to learn that your stay on this occasion fell short of your expectations and I apologise for any discomfort or inconvenience caused.

At Ibis, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence.

We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis London City and provide you with a genuine hassle-free experience.

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London City-Shoreditch

Property: Ibis London City-Shoreditch
Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Location: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#46 Green Hotel in London
#219 Romantic Hotel in London
#265 Family Hotel in London
#315 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis London City-Shoreditch 3*
Number of rooms: 348
Official Description (provided by the hotel):
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 
Reservation Options:
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Also Known As:
Ibis London City Hotel London
Accor London City
Ibis London City-Shoreditch England

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