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“Short stay and for that ok”

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Ibis London City-Shoreditch
Ranked #335 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Stuttgart, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Short stay and for that ok”
3 of 5 bubbles Reviewed October 28, 2013

Bathroom clean and functional. You can hear what your neighbour was speaking. Room was ok but the bedside table was dirty and at the bed-linen was ink. But for one night it was ok. The hotel is very good located. Close to the tube and near by restaurants. Pretty good for a business trip.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank BerTa70806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, October 30, 2013
Dear Guest,
I am disappointed to read your review following your recent stay with us. Our priority is the comfort and well being of all our guests and I sincerely apologise that we failed on this occasion.
At our hotel you should always find your room to be clean and I was most surprised and disappointed to read that this was not your experience. I assure you that the shortfalls in cleanliness you have described are not at all typical. In view of your comments, expected standards have been reiterated to all housekeeping staff.

We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis London City and provide you with a genuine hassle-free experience.

Kind Regards,
Irena Hoch
Human Resources & Administration Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,785 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Albuquerque, New Mexico, Usa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

The Ibis London City hotel (there are several Ibis hotels in the city) was a good inexpensive place to stay. 200 feet from a tube stop made going places very easy ( especially when carting a suitcase). The area was bustling with shops and restaurants. There is a tremendous amount of apartment building construction going on but not for the weekend when we were there. The Hotel room was clean with a good bed and a good bathroom. There is a restaurant in the hotel. We brought in a doggy bag from another place and they were happy to gove us plates and silverware to take to our room. The front desk persons were friendly and helpful. In fact, everyone we met in London, salespersons, waiters, etc were very friendly and helpful. The hotel is within walking distance of The Tower of London and from there one can tube or walk or use the hop on/hop off bus to get around.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank funscreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, October 28, 2013
Dear Guest,
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
Kind regards,
Irena Hoch
Human Resources & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed October 19, 2013 via mobile

It's an Ibis, does what it says on the can. I paid £135 plus b/fast which represented great value in comparison to some of the places I have stayed in the capital for much more. Great location for tube. B/fast was convenient and filled a hole, but if I had more time I would have eaten elsewhere and had better.

Stayed October 2013, traveled on business
Helpful?
Thank SeanBw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, October 28, 2013
Dear Guest,
Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully!
Kind regards,
Irena Hoch
Human Resources & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London City-Shoreditch

Property: Ibis London City-Shoreditch
Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Location: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#46 Green Hotel in London
#219 Romantic Hotel in London
#265 Family Hotel in London
#315 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis London City-Shoreditch 3*
Number of rooms: 348
Official Description (provided by the hotel):
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 
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Also Known As:
Ibis London City Hotel London
Accor London City
Ibis London City-Shoreditch England

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