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“Very positive” 5 of 5 bubbles
Review of Ibis London City-Shoreditch

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Ibis London City-Shoreditch
Ranked #337 of 1,089 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Moscow, Russia
2 reviews
“Very positive”
5 of 5 bubbles Reviewed July 14, 2013

Location - 2 min from underground station. Room was comfortable, for breakfast there was enough selection. No problems with the intenet access. Reception people were very nice and helpfull. Taking into account the high prices for the hotels in London in general, this hotel is a very good option for budget travellers.

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank o_khazova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, July 16, 2013
Dear Guest,
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.

Kind regards,
Irena Hoch
HR & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,739 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (192)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Bucharest, Romania
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

Big room, for a London hotel, comfortable bed and a funny bathroom. The breakfast area is way better than an Ibis from Budapest for example. Breakfast is plentiful but lacks vegetables.
The location of the hotel is good - 1 minute from Aldgate East underground station; 5 minutes walk to the Egg Building or 10-15 minutes walk to the Tower of London.
We will definitely return for next stay in London.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CristianaM2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, July 16, 2013
Dear Guest,
Thank you for taking the time to write a review about your stay at Ibis London City.
I am glad to read that you enjoyed the stay and the services we offer were up to the Ibis standards.

We are looking forward to welcoming you back soon in the future.
Kind Regards,
Irena Hoch
HR & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yogyakarta, Indonesia
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 9, 2013

I stayed 2 nights at this hotel. Quite expensive for me, from outside the country. Not exactly right in the center of town but enough for me to go round the city. Good service, rooms are nice too. Highly recommended for family, but for you that you go by yourself should you find a cheaper hotel.

  • Stayed June 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tijok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, July 16, 2013
Dear Guest,
Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

Kind regards,
Irena Hoch
HR & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, United Kingdom
Level Contributor
312 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

This is a great place to stay when visiting London - right next to Aldgate East tube station - good reception, pleasant staff.
Our room was surprisingly large by city centre standards and was spotlessly clean and quiet - the bed was probably the most comfortable I have ever slept in.
The bar prices are very reasonable and breakfast for £8 or so per person is a bargain - the food was excellent.

Highly recommended.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rotiel321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, July 16, 2013
Dear Guest,
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,
Irena Hoch
HR & Administration Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterrey
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

I`ve been there on 29th June, 1st and 2nd July. We stayed on room 304, although was on the side with the main streetl there was no noise during nights. The staff are friendly, but we liked big time, Mirela from Romania (restaurant staff) who make opur morning more nicely. Unfortunately we have been veryu disappointed with a guy from reception that, althought was from our country, didn`t want to speak with us in our native language.
They didn`t had available any adapteur dor charging our phones. :(
A little bit expensive!!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MariaMonterrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this review, July 16, 2013
Dear Guest,
Thank you for staying at Ibis London City Hotel. I am glad to receive a positive feedback regarding our rooms and I am very pleased that you had an enjoyable breakfast experience. It is much appreciated and I can assure you that Mirela will be delighted to hear that you enjoyed the service in the restaurant. At the same time I am disappointed to read the reception staff did not fulfil your expectations during your stay. Please allow me to express my sincere apologies. Feedback is very important to me in order to follow up on any shortfalls.
Thank you once again I hope that you will give us the opportunity to welcome you back to the ibis London City and provide you with a genuine hassle-free experience.
Kind Regards
Irena Hoch
HR & Administration Coordinator.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London City-Shoreditch

Property: Ibis London City-Shoreditch
Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Location: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#46 Green Hotel in London
#219 Romantic Hotel in London
#265 Family Hotel in London
#315 Business Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London City-Shoreditch 3*
Number of rooms: 348
Official Description (provided by the hotel):
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 
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Also Known As:
Ibis London City Hotel London
Accor London City
Ibis London City-Shoreditch England

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